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ノボテル パリ レ アールの口コミ

4 out of 5
ノボテル パリ レ アール
8 Place Marguerite De Navarre, Paris, Paris

口コミ

9.0

とても素晴らしい

評価 10 - 1001 件の口コミ中 670 件が非常に良い" "
評価 8 - 1001 件の口コミ中 221 件が良い" "
評価 6 - 1001 件の口コミ中 66 件が普通" "
評価 4 - 1001 件の口コミ中 21 件が不満" "
評価 2 - 1001 件の口コミ中 23 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Ritsuko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフは親切で環境は便利でした
2024 年 3 月に 6 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Ritsuko,"ありがとう" for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 (良い)

harumi

2024 年 1 月に 3 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Harumi,Thank you for your rating regarding your recent stay with us.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

2/10 (非常に不満)

Yudo

2023 年 12 月に 5 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Yudo,We apologise if your stay did not meet your expectations. In a purpose of constant improvment of our services, could you let me know what caused your dissatisfaction.Kind regards,Fabrice Benier,Guest relation

10/10 (非常に良い)

tetsunosuke

2023 年 12 月に 5 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Tetsunosuke,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

6/10 (普通)

Tetsuya

気になった点 : スタッフとサービス
Check Innの対応が悪くて、それだけでホテルの印象が悪いです。
2023 年 9 月に 1 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Tetsuya,Please accept our sincerest apologies if your stay did not meet your expectations, especially regarding the check-in process.Rest assured that we have shared your feedback with our team in order to improve the quality of our services.We sincerely hope you will choose our hotel again for a future trip to Paris.Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Yukiko

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルのスタッフの方は皆、いつも笑顔で、とても気持ちの良い対応をしてくださいました。このホテルを選んで正解でした。
2023 年 8 月に 4 泊滞在
Gabryelle Paiva- Guest Relationからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Yukiko,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Gabryelle PaivaGuest Relation

10/10 (非常に良い)

Hiroki

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel !
2023 年 8 月に 1 泊滞在
Gabryelle Paiva- Guest Relationからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Mr Hiroki,We were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Gabryelle PaivaGuest Relation

8/10 (良い)

Atsushi

2023 年 8 月に 5 泊滞在
Gabryelle Paiva- Guest Relationからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Atsushi,Thank you for your feedback regarding your recent stay with us.It was a pleasure to know that all went well.We look forward to hopefully seeing you again soon!Gabryelle PaivaGuest Relation

8/10 (良い)

HIROAKI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフは全員素晴らしかったです。依頼、質問、相談、全てに親身に迅速な対応をしてくれました。
2023 年 8 月に 2 泊滞在

8/10 (良い)

YUKA

良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 5 泊滞在

10/10 (非常に良い)

Koji

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Koji

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
家族4人1部屋。子供2人はソファーベッドを使用したがとても快適だった。冷蔵庫は備付のドリンクでいっぱいで持込品の保冷としては使用できない。どのスタッフもとても親切でフレンドリー。また利用したい。
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Koji

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフが全員とても親切でフレンドリー。気持ちの良い滞在。
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Nao

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 3 泊滞在

10/10 (非常に良い)

Izumi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地が良いホテル
ホテルの立地が良く、どこに行くにも便利でした。 フロントスタッフの方も親切でした。 お部屋もお掃除が行き届いていて、清潔でした。 難点は8時を過ぎると朝食のレストランが混んでいて、着席できるまでに待ち時間が長い。空いている時が良いと思い、レストランオープンの時間に行ったら、まだ開いていませんでした。オープン7時のはずが10分遅れで開いたので、着席できるまでに結局待ちました。 紅茶などは、人気の種類が終わってしまっても補充してくれません。
2022 年 2 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
場所よし、部屋よし。スムーズチェックイン。
あとから別予約で一泊追加したのですが、ホテル側で既に承知していて同じ部屋でアレンジしてもらえました。チェックインが早くて感激。 コロナ禍の中の朝食は、宿泊者が直接手を触れずに選べるように工夫されてました。 場所よし、部屋も綺麗。
2020 年 8 月に 3 泊滞在
Benjamin Guiffardからの返信 (投稿日 : 2020 年 10 月 31 日)
Dear Anonymous, Thank you for your positive feedback. It was a real pleasure to welcome you in your Parisian home. We hope to see you again soon. Sincerely

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ルーブルに近い
ホテルの中は思った以上に心地が良かった。まずウエルカムドリンクが美味しく、部屋は清潔で、朝食時はコロナ対策もきちんとしていた。コスパはとても良いです。
2020 年 8 月に 1 泊滞在
Benjamin Guiffardからの返信 (投稿日 : 2020 年 10 月 31 日)
Dear Anonymous, Thank you for your positive feedback. It was a real pleasure to welcome you in your Parisian home. We hope to see you again soon. Sincerely

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 2 泊滞在
Benjamin Guiffardからの返信 (投稿日 : 2020 年 10 月 31 日)
Dear Anonymous, Thank you for your positive feedback. It was a real pleasure to welcome you in your Parisian home. We hope to see you again soon. Sincerely

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2020 年 7 月に 3 泊滞在
Benjamin Guiffardからの返信 (投稿日 : 2020 年 10 月 31 日)
Dear Anonymous, Thank you for your feedback. We are sorry if your stay didn't meet your expectation. Could you tell us more about it ? We hope to see you again soon. Sincerely

10/10 (非常に良い)

Ivy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location for easy access to transportation. Rooms were a good size. A little busy in the area. Would recommend!
2024 年 4 月に 6 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear IvyWe were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Fabrice BenierGuest Relation Manager

6/10 (普通)

Nese

気になった点 : スタッフとサービス
House keeping was not good, not replacing anything running out, even the glasses used. The room was certainly not big enough for three adults that we have paid for.
2024 年 4 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Nese,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Angela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Would go back to do more sight seeing. Would highly recommend this for others to enjoy Paris.
2024 年 4 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Angela,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Vera

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Vera,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 (良い)

silvia

良かった点 : 清潔度、スタッフとサービス
I found this hotel last minute to our family trip to Paris/London and we weren't disappointed. The location was perfect, close to the train station and pretty much a walk to major attractions and restaurants. It's a good hotel for the price, the room was good and clean, the staff was friendly and very helpful. We liked their breakfast with lots of options from cheeses to fruits and breads, yum. Only giving 4 stars b/c the area around the hotel is a bit dirt and very noisy. Also, one morning during breakfast we were giving a horrible table by the back door of the restaurant in a corner very noise and dirty with tons of box and old chairs pilled on top of each other(ugly).
2024 年 4 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Silvia,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Maria Catharina Donata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Gabryelle Paiva-Guest Relationからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Mrs Maria Catharina Donata,Thank you for taking the time to complete our questionnaire, we were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Gabryelle PaivaGuest Relation

10/10 (非常に良い)

ISSAM

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Gabryelle Paiva-Guest Relationからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Issam,Thank you for taking the time to complete our questionnaire, we were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Best Regards,Gabryelle PaivaGuest Relation

10/10 (非常に良い)

ISSAM

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The front desk “Lada “ checked us in and was professional . Kabiera was very welcoming and made sure we got all the answers for our questions . Our flight changed and when I asked to be in the same room . She was helpful . Anna the concierge was very informative . Elena checked us out and gave us a fond farewell . If I decided to come back , I would love to stay again in Novotel Paris Les Halles.
2024 年 4 月に 1 泊滞在
Gabryelle Paiva-Guest Relationからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Mr Issam,We are delighted to hear that your stay at Novotel Paris Les Halles was so enjoyable thanks to our team. We would love to welcome you back again on your next visit to Paris.Best Regards,Gabryelle Paiva- Guest Relation

10/10 (非常に良い)

LAURA

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good. The only issue was they did not clean the toilet but it was ok
2024 年 4 月に 4 泊滞在
Fabrice Benier, Guest relation managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Laura,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.Please rest assured that we have duly noted your comments which will help us improve our quality of service.We look forward to hopefully seeing you again soon!Best wishes,

10/10 (非常に良い)

Kelly

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here for our first trip to Paris and we have no complaints! The staff was friendly and helpful and allowed us to check in early which was greatly appreciated! We had three people in one room and we had just the right amount of space. The room was nicely furnished and cleaned while we were out. The hotel was also in a great location to access public transportation or walk to a lot of the major attractions most tourists want to see on their first trip to Paris. The hotel also had a luggage room that was accessible 24/7 and we were allowed to leave our bags there after we checked out. Check out was at 12:00, but we were staying in Paris for a few more hours. Being allowed to store our luggage gave us the freedom to view a few more things before we caught our train out of the city! I would recommend this hotel to any first time visitor or anyone who wants to be in a convenient location.
2024 年 4 月に 2 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Kelly,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

8/10 (良い)

Stacey

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
A very nice location
2024 年 4 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Stacey,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Inna

家族旅行
良かった点 : 設備とサービス
Great stuff, excellent location! Would stay again.
2024 年 4 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Inna,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

6/10 (普通)

eran

Not as safe. They wouldn’t put the heat high enough on three consecutive nights, whenever I asked about it I got a different story
2024 年 4 月に 3 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Eran,Thank you for your feedback following your recent experience. Comfort and satisfaction of our guests are our main priorities and be assured that your feedback has been dully noted to avoid any similar issue in the future.Kind regards,

10/10 (非常に良い)

Ravi Teja

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and nice property to stay. Their breakfast is very good.
2024 年 4 月に 2 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Ravi Teja,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

christine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best in everything and will definitely be back!
2024 年 3 月に 7 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Christine,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Vishal

良かった点 : 施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Vishal,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Tabassum

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location and service.
2024 年 4 月に 2 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Tabassum,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

2/10 (非常に不満)

Sergey

家族旅行
My recent stay at Novotel Paris Les Halles was incredibly frustrating and deeply disappointing. The heater in our room was non-functional for the first two nights, leaving us in the cold and ultimately causing my daughter to fall ill. Despite multiple reports to the staff, it took them three days to address the issue, wasting hours of our vacation time waiting for maintenance that repeatedly never showed up. Furthermore, our privacy was blatantly violated. Despite explicit instructions to the front desk and a "Do Not Disturb" sign on our door, hotel staff entered our room without our permission. To make matters worse, upon checkout, I was assured that no charges would be applied to my credit card until the issues had been resolved and compensation had been discussed. Contrary to this assurance, my card was charged without any prior discussion or resolution. The response from the hotel and the lack of accountability have been appalling. This was not just an uncomfortable stay; it was a complete disregard for guest satisfaction and basic hotel standards. I cannot recommend this hotel to anyone based on our experience.
2024 年 3 月に 6 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Sergey,Thank you for taking the time to comment your recent stay in our hotel. Feedbacks from our guests are really important and we are glad to discuss about your experience directly.Kind regards,

10/10 (非常に良い)

Ckeli

2024 年 4 月に 1 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Ckeli,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Catherine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A lovely stay in this hotel, great location.
2024 年 4 月に 3 泊滞在

8/10 (良い)

Bronson

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is ideally positioned as it is 5-minutes (walk) to the Louvre and the Metro station is right outside the hotel. The hotel is clean, modern and well-equipped.
2024 年 4 月に 2 泊滞在
Gabryelle-Guest Relationからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Bronson,Thank you for sharing your experience! We're glad to hear that you found our hotel ideally positioned near the Louvre and with convenient access to the Metro. We take pride in our cleanliness, modern amenities, and well-equipped facilities. We hope to have the pleasure of welcoming you back to Novotel in the future!Best Regards,Gabryelle-Guest Relation

10/10 (非常に良い)

Sasha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, clean room, and close to all major attractions!
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Sasha,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Mohith、Houston

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing place to stay and convenient to all major attractions!
2024 年 3 月に 5 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Mohith,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Lizeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful!! I would stay there for sure again!
2024 年 3 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Lizeth,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

2/10 (非常に不満)

Gina de

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Demasiado caro y las habitaciones feas, deja mucho que desear con la Limpieza
2024 年 3 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Mrs De Barrientos,We apologize if your stay did not meet your expectations. As following your check-in and your warning about the cleanless of the room we move you to another room, we assumed your stay will go well. However, as I see your rating, could you please contact us to give us more details about what caused your dissatisfaction?Kind regards,

8/10 (良い)

Gonzalo Montequi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Fabrice Benier, Guest relation managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Gonzalo Montequi,Thank you for your feedback regarding your recent stay with us.It was a pleasure to see your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Shweta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, the interior also very nice, restaurant / lobby good, kids play table was really fun for my kid. Loved how lively the neighborhood was and very walkable to many good eating spots, Pompidu museum, Louvre etc. Also right next to a major train stop so commute was easy. Highly recommend this place for families. Staff was really nice and helpful too.
2024 年 3 月に 5 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Shweta,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Herlander、HIALEAH GARDENS

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very centric access to all major sites to visit. Access to to the train stations
2024 年 3 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Herlander,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 (非常に良い)

Miltiadis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, polite and friendly staff
2024 年 3 月に 6 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Miltiadis,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

4/10 (不満)

Gina

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Fabrice Benier, Guest Relation Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Gina,We regret that your stay wasn’t as perfect as we would have liked, please don't hesitate to give us more details about what caused your dissatisfaction.Kind regards,