The hotel is absolutely beautiful and in an amazing area. Close to everything. Would stay here again for the hotel space.
However, we stayed over the new year and had two bad experiences with the restaurant. Not sure if it was because it was the new year or if it’s always this way.
Arrived New Year’s Eve after a long day of travel with a hungry child needing something to eat before we went out for the evening. We were told we couldn’t be seated in the restaurant because they were preparing for the evening which started at 7pm.
We were offered a small selection of tapas which was fine. However we ordered two of champagne and were told they weren’t opening bottles until the evening. We were offered already open bottles of white and red wine.
Breakfast at the restaurant was great.
Unfortunately that evening we wanted a glass of wine in the room after a day of sightseeing. At the bar we were told all the had was beer. No wine or cocktails were being served
Not very good service at all for a 5 star hotel which we had paid nearly €1000 a night to be at.
I understand it was a holiday but a hotel is a home away from home and people need food and service regardless of if it’s a holiday or not.
Rhian
2023 年 12 月に 3 泊滞在
10/10 (非常に良い)
Samuel
家族旅行
2024 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great proximity to attractions and wonderful staff
Samuel
2023 年 12 月に 4 泊滞在
10/10 (非常に良い)
Muhammad
家族旅行
2024 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing staff, clean rooms. Staff is always ready to help.
Muhammad
2023 年 12 月に 4 泊滞在
10/10 (非常に良い)
Della
2023 年 12 月 30 日
Della
2023 年 12 月に 3 泊滞在
10/10 (非常に良い)
Cameron
2023 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cameron
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Leo
2023 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス
Ultimately the staff is superb. All very polite and very helpful at all times and at any request, this was the highlight of our stay. The facility itself for the price leaves a lot to be desired, however, you are in the heart of Paris its a bitter sweet give and take. I would stay again only because of the staff and the proximity to Paris' highlights.