バー (施設内)

メゾン アスター パリ キュリオ コレクション バイ ヒルトンの口コミ

4 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 308 件の口コミ中 201 件が非常に良い" "
評価 8 - 308 件の口コミ中 69 件が良い" "
評価 6 - 308 件の口コミ中 22 件が普通" "
評価 4 - 308 件の口コミ中 6 件が不満" "
評価 2 - 308 件の口コミ中 10 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

Naoki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Location of the hotel is very good! Accessibility to the public transportation such as Metro is good, and easy to access to various famous shops and museum by walking also. Unfortunately, lighting condition in the room was not so good, then it was dark condition in the room even though all of the lightings were turned on. Other points such as service and kindness of the staffs were good I think.
2023 年 1 月に 8 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 2 月 14 日)
Dear Naoki, Thank you very much for choosing us for your Parisian stay. I am happy to inform you that a lightening proyect is ongoing and new lamps are currently being installed in all our rooms so that we can inprove in the room quality offered. Again, thank you for your kind words and we look forward to welcoming you back soon!

10/10 (非常に良い)

Masahito

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
8日間パリ旅行拠点
パリ8日間家族旅行の拠点として利用しました。地下鉄の駅にも近く、市内観光、近郊観光にもたいへんべんりでした。また、コンシェルジュのかたが大変親切で地下鉄の乗り換え路線の案内他詳しく教えてもらい無駄なく観光できました。部屋は浴槽のない部屋でしたが清潔で、ある程度広く良い部屋でした。 旅行到着日には、部屋にマカロンがあり、また、ホテルよりメッセージもあり大変うれしいパリ初日でした。 7日間朝食つけましたが、おいしくいただけました。できればサラダの選択があると良かったと思います。 ロビーには、ウォーターサーバーがあり便利でした。 次回もまた利用したいと思います。
2020 年 2 月に 7 泊滞在
Jaklin Cからの返信 (投稿日 : 2020 年 3 月 12 日)
Dear Masahito, we were very happy to welcome you & your lovely family during your 8 days stay with us! We are glad to hear that you enjoyed your lovely Twin Deluxe room, and I will make sure your review will be shared with our team members. Of course, we will also pass your breakfast advises to our Chef, who is very attentive to our guests satisfaction. Again, thank you for choosing us and hope to welcome you back soon!

10/10 (非常に良い)

Chabes-ip、大阪

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
朝ごはんが充実してた。若いコンシェルジュさんはとても行き届いて親切に対応頂いた。有難うございました。
2019 年 11 月に 1 泊滞在
Jaklin Cからの返信 (投稿日 : 2019 年 12 月 11 日)
Thank you Chabes-ip, So kind of you sharing your breakfast and Concierge experiences. Your comments will be shared with both teams! Thank you again and hope to welcome you back soon!

10/10 (非常に良い)

Satoshi、Tokyo

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
親切な対応をして頂き、とても良い滞在となりました。
2019 年 10 月に 4 泊滞在
Jaklin Cからの返信 (投稿日 : 2019 年 10 月 29 日)
Dear Satoshi, Thank you soo much. Happy to see our services ensured a great stay with us.

6/10 (普通)

宿泊されたお客様

2019 年 10 月に 6 泊滞在
Jaklin Cからの返信 (投稿日 : 2019 年 10 月 22 日)
Dear guest, Thank you for choosing us for your recent stay. I am sorry we were not able to offer an unforgetable stay on this occasion. Please do not hesitate to contact us should you wish to share more details of your stay. Our guests feedback is truly important to us. We remain at your entire disposal.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
清潔感もありとても良かったです。
2019 年 7 月に 3 泊滞在
Jaklin Cからの返信 (投稿日 : 2019 年 8 月 5 日)
Thank you !! Our rooms have been recently renovated and I am very happy to see that you liked them!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ひっそりと佇むおしゃれなホテル
大通りから一本入った静かな通りにあり、1年くらい前にリノベーションしたホテルとのこと。 内装はとてもモダンでおしゃれ、パリに来た気分が上がりました。ホテルのスタッフもフレンドリーで親切。特にコンシェルジュのアレクサンドルさんは親身になって対応して下さり、とても感謝しています。 周辺は静かなエリアですが、少し歩くとプランタンやサントノーレなどのショッピングエリアに行けます。 宿泊者はビジネスマンの方も多かったです。 アジア系の客は少なく、テレビもNHK WORLDなどはなし。 朝食は品質は高いと思うのですが、種類が少なく3日目は飽きてしまいました。 クロワッサンはとても美味しかったです。 直前予約で値段がかなり高かったですが、総じて満足しています。
2019 年 6 月に 3 泊滞在
Jaklin Cからの返信 (投稿日 : 2019 年 6 月 26 日)
Bonjour from Paris! Thank you so much for your review, it is great to hear that you had such a lovely stay with us. Our team is comitted to offer the best possible service to ensure wonderful stays and I am glad to see that this does not go unnoticed. I will pass your amazing comments to Alexander, he is wonderful and we are proud to have him in our team! Hope to see you soon and wish you a lovely day from the very hot City of Lights.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフが皆さん、とても良かった。立地も、モノプリが近くて便利。室内設備は、スマホの充電プラグが枕元にあるし、ポットもコーヒーメーカーもあるので、とてもよかった。 浴槽がない部屋だったのが、少し残念だった。シャワーブースや洗面所の温度調節は、やりやすかった。
2019 年 2 月に 5 泊滞在
Jaklin Cからの返信 (投稿日 : 2019 年 3 月 5 日)
Dear guest, Thank you very much for sharing your stay with us. It is a great pleasure hearing that you enjoyed our room and services. On the other side, we do have rooms with bathtub or showers available. I wish you a great day and hope to welcome you back soon! My best regards, Jaklin Crosby Quality Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good!!
立地もとても良く、観光地へのアクセスにとても便利でした。 部屋も綺麗で素敵でした。 新婚旅行でしたが、とても良い時間を過ごせました。
2018 年 9 月に 5 泊滞在
Charline からの返信 (投稿日 : 2018 年 9 月 25 日)
Dear Guest, Thank you for sharing your feedback. It was a pleasure to welcome you and I am delighted to read you enjoyed your stay and the location of the hotel. With kind regards,

10/10 (非常に良い)

Allen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First, the bed... A very comfortable bed! The staff was great .. always ready to assist and positive. The price was very reasonable also considering the location. If I should ever go to Paris again I'd certainly look to staying there again.
2024 年 4 月に 4 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Allen, We want to express our gratitude for the wonderful review you have left regarding your stay at Maison Astor Paris. We understand the importance of having a comfortable bed to feel like on cloud, which is why we have developed high-quality bedding. Our goal is to create tailor-made stays to offer unique moments to our guests. We are ready to welcome you again during your next stay so that we can continue this beautiful experienceKind Regards, Antonin Batailler,GUest Relation.

10/10 (非常に良い)

Lori

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really liked feeling so welcome during my 4 night stay. The service was exceptional and housekeeping did such a wonderful job of making up my room. I really enjoyed my stay here!
2024 年 5 月に 4 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Lori, Thank you for taking time to leave us a review. We are glad to read you had such a great stay while under our care. Here at Maison Astor Paris, hospitality is from the heart and we are delighted to see that this does not go unnoticed. I will make sure to share your amazing comments with the entire team, especially our Housekeeping Team, they are indeed a great team!Sincerely, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Florin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the property was very clean and offer an amazing breakfast in the morning $25 per person. Also the the location was great and easy to walk almost everyevhere
2024 年 4 月に 3 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Florin, Thank you so much for choosing Maison Astor Paris for your stay in the City of Lights. On behalf of the entire Team, I would like to thank you also for your feedback back. It is a real pleasure for us to read that you have enjoyed your breakfast, I will share your comment with our Chef and Breakfast Team. Best Regards, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Kasey Anne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We could not have loved staying here more. The staff are all incredibly friendly and helpful, the hotel itself is beautiful, the rooms are clean and comfortable and most importantly (to us), it is in a quiet location without any disruptions, but still close to excellent restaurants, shopping and metro stations. The check-in and check-out process was smooth and easy. Housekeeping came each day and left a little treat for us, room service was prompt, and on our second-to-last day, we received a handwritten note from guest relations along with a complementary bottle of wine. The food and drinks at the hotel bar were also exceptional. This was truly one of the best hotel experiences we have had during our travels - merci beacoup, Maison Astor!
2024 年 4 月に 7 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Kasey Anne, On behalf of the entire Maison Astor Paris team, I would like to thank you not only for choosing us for your stay in our beautiful capital, but also for taking the time to leave us your feedback. It is with great emotion that we read your comment and we are very delighted to see how much we succeeded in offering you a wonderful experience. We do our utmost to create unforgettable stays for our guests and we are pleased to read that we have succeeded. We would be glad to welcome you back and continue this wonderful adventure together, so see you soon. Best Regards,Antonin Batailler, Guest Relation.

10/10 (非常に良い)

marilena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Marilena, Thank you for taking time to leave us a review. We are glad to read you had such a great stay while under our care. Here at Maison Astor Paris, hospitality is from the heart and we are delighted to see that this does not go unnoticed. I will make sure to share your amazing comments with the entire team, especially our Breakfast Team, they are indeed a great team!Sincerely, Antonin Batailler, Guest Relation.

8/10 (良い)

Karin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a nice hotel but it was very full the week we were there and the lobby is too small for the amount of people it holds. Our room was not ready until 4 after flying all night and arriving at 10 am. One day during the stay we we were out of our room from 8 am to 4:40 and they did not clean our room. The explained there had until 5 pm to clean it! They brought us towels but no cleaning which for a small room was needed. The toilet paper holder is very sharp near the toilet. We traveled with friends and one of them cut themselves on it! For the money I would chose differently.
2024 年 3 月に 1 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Karin, We were delighted to welcome you and the entire Maison Astor Paris team joins me in thanking you for choosing us for your stay in the City of Lights and for leaving us your review. I can see that we gave you the keys to your room at 2.41pm. However, with regard to your review, this does not correspond to our standards. I will inform on your comment to our general housekeeper so that he can take the necessary steps to ensure that this type of situation does not recur. Before you leave the hotel for the day, please do not hesitate to go to reception so that we can ask our colleagues for your room to be cleaned as a priority. I have already informed our technician so that he can check the equipment in the bathroom. Our apologies for this unfortunate incident. I remain at your entire disposal if you need anything else. Antonin Batailler, Guest Relation.

10/10 (非常に良い)

natalya

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
love their wonderful hospitality everyone was so friendly welcoming making stay very enjoyable, thank you
2024 年 3 月に 1 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Natalya, The entire team of La Maison Astor Paris have taken a great pleasure to take care of you during your stay. We would like to thank you to much for choosing us for your stay in the City of Lights. Knowing that we were able to offer you a wonderful experience make us delighted and we hope to have the pleasure to welcome you back and continue this adventure. Sincerely Yours, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Dariga

2024 年 2 月に 7 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Dariga, Along with the team at “La Maison Astor Paris”, I would like to thank you for staying with us and also for your wonderful review. It was a real pleasure for us to have you as our guests and we took an immense pleasure in taking care of you. We are delighted to know that you enjoyed your stay with us and we will be glad to welcome you back. Kind Regards, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Nuriye

2024 年 1 月に 3 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 2 月 11 日)
Cher Nuriye, Toute l'équipe de la Maison Astor Paris se joint à moi pour vous remercier d'avoir séjourné chez nous. Nous sommes heureux de voir que vous avez apprécié votre expérience dans notre belle Maison Parisienne. Au nom de l'équipe, j'espère avoir le plaisir de vous recevoir très bientôt afin de poursuivre cette belle aventure. Respectueusement, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Clare

2023 年 12 月に 2 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Clare, Along with the team at “La Maison Astor Paris”, I would like to thank you for staying with us and also for your wonderful review. It was a real pleasure for us to have you as our guests and we took an immense pleasure in taking care of you. We are delighted to know that you enjoyed your stay with us and we will be glad to welcome you back. Sincerely Yours, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Andrew, Along with the team at “La Maison Astor Paris”, I would like to thank you for staying with us and also for your wonderful review. It was a real pleasure for us to have you as our guests and we took an immense pleasure in taking care of you. We are delighted to know that you enjoyed your stay with us and we will be glad to welcome you back. Kind Regards, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 7 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Christopher, Along with the team at “La Maison Astor Paris”, I would like to thank you for staying with us and also for your wonderful review. It was a real pleasure for us to have you as our guests and we took an immense pleasure in taking care of you. We are delighted to know that you enjoyed your stay with us and we will be glad to welcome you back. Sincerelry Yours, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Centrally located.
2023 年 11 月に 2 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Andrew, On behalf of the entire team of “La Maison Astor Paris”, I would like to thank you for your stay and this wonderful comment you left us. Indeed, the hotel's location is perfect. You are on a quiet street, so you will feel right at home, and all the sights are within walking distance. It was a pleasure for all the team members to take care of you and we tried our best to offer you a very comfortable stay.Best Regards, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Lori

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy walking distance. Large clean rooms.
2023 年 11 月に 1 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Lori, Along with the team at “La Maison Astor Paris”, I would like to thank you for staying with us and also for your wonderful review. It was a real pleasure for us to have you as our guests and we took an immense pleasure in taking care of you. Yes, our hotel is in the center of the city, as J.J Astor IV you can easily enjoy it. We are delighted to know that you enjoyed your stay with us and we will be glad to welcome you back. Sincerely Yours, Antonin Batailler, Guest Relation.

8/10 (良い)

SUYIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We recently stayed at this hotel. It was nicely decorated and very clean. Great, spacious room for Paris. We loved it.
2023 年 11 月に 7 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2023 年 11 月 25 日)
Dear SUYIN, On behalf of the entire team of "La Maison Astor Paris", I would like to thank you for your stay and your review. It was a pleasure to take care of you and we hope to have the pleasure of welcoming you again very soon so that we can continue this wonderful experience. Best Regards, Antonin Batailler, Guest Relation.

6/10 (普通)

David

2023 年 11 月に 7 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2023 年 11 月 25 日)
Dear David, On behalf of the entire team of “La Maison Astor Paris”, I would like to thank you for your stay.It was a pleasure for us to have you as our guests and we would like to apologize that your stay did not meet your expectations.In order for us to improve, your feedback is very important.Could you tell me more about your experience? I, and the rest of the team, wish you a nice daySincerely, Antonin Batailler, Guest Relation.

2/10 (非常に不満)

Manon

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Il y avait beaucoup de moisissure au plafond de salle de bain. La bouche d aération dans la salle de bain était brisé. A voir l état du plafond ( j ai des photos) le problème est la depuis longtemps. Dangereux pour la santé. Chambre 217. Quand nous sommes arrivés nous n avons pas reçu la chambre avant 15h30. Quand tu as passé la nuit sur un avion et arrivé à l hôtel à 9h30. L heure du déjeuner pas la même week-end versus semaine les heures n ont pas été communiqués, donc nous avons manqué le petit déjeuner.
2023 年 11 月に 4 泊滞在
La Maison Astor Paris からの返信 (投稿日 : 2023 年 11 月 11 日)
Chère Manon, Toute l'équipe de la Maison Astor Paris se joint à moi pour vous remercier d'avoir séjournée chez nous. Je tenais à vous présenter toutes nos excuses pour ces incidents. Ce que vous annoncez ne correspond pas du tout à nos standars. Je vais transmettre à notre directeur technique votre commentaire afin que le nécessaire soit fait pour améliorer les conditions de cette chambre. Nous comprenons tout à fais, nos chambres sont garanties à partir de 15h, vous l'avez eu en retard et après un long voyage vous auriez apprécié l'avoir à l'heure. Le petit-déjeuner est servi de 7h à 10h en semaine et jusqu'à 11h les weekend, ceci aurait dû vous être spécifié au moment de l'enregistrement. Je ferais un point avec notre cheffe de réception afin de nous assurer que l'équipe suive les procédures. Je tenais à nouveau à vous présenter toutes nos excuses pour ce séjour qui malheureusement ne fût pas à la hauteur de vos attentes mais aussi vous remercier pour votre commentaire très détaillé qui permettera de nous améliorer. Respectueusement, Antonin Batailler, Guest Relation.

2/10 (非常に不満)

Mohamed

家族旅行
気になった点 : 清潔度、スタッフとサービス
This was a nice property and the staff were nice. Unfortunately we could not sleep a single day from the bed bugs. And when we told the staff about there response was “sorry for the inconvenience”.
Maison Astor Paris からの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Mohamed, Thank you for choosing us for your stay in Paris. It was a pleasure for us to know that you enjoyed our Maison and especially our team services. Being part of the Hilton family, we take very seriously our guests satisfaction. Please allow me to inform you that when an incident (of any matter) is reported to us, the necessary measures are taken on spot, especially on circumstances of high importance as this one. Our team was, however, never informed of this situation during your stay but only upon check out time, giving us no other solution than thank you for the information and closing immediately the room.The entire team at our Maison, especially our housekeeping team, is appropriately trained to find and prevent bedbug’s infiltrations. In this case, the room was blocked upon your check out and not only our housekeeping manager, but also our maintenance service manager verified every inch on the room. Nothing but a mosquito was found. This information was shared immediately with you trough the portal you choose to make the booking, unfortunately, we did not get any answer from your part. We totally understand that with the information given by the media, a mosquito bite could be stressful, however, I am proud to say that we follow very high standards on cleanliness and we can assure you that no bedbugs were found in your room or any other room of our Maison. Again, thank you for choosing us for this stay and we remain at your entire disposal should you need any further assistance. Yours sincerely Jaklin Crosby, Front Office Manager.

10/10 (非常に良い)

Romana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Small cozy hotel walking distance to major Paris attractions
2023 年 10 月に 1 泊滞在
Maison Astor Paris からの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Romana, The whole team of La Maison Astor Paris would like to thank you for staying with us and also for your wonderful review you have left us. It was a really pleasure for us to have you as guests and we took an amazing pleasure to take care of you. We are delighted to know that you enjoyed your stay with us and we will be pleased to welcome you back. Sincerely Yours, Antonin Batailler, Guest Relation

8/10 (良い)

Gabriel、redlands

家族旅行, グループ旅行
良かった点 : スタッフとサービス、設備とサービス
We absolutely loved this property. Yes there were some hiccups, but the staff stepped up and did their best to solve the problems. 1. Urine stains on the mattress cover. Problem solved. 2. Broken fridge. Problem solved. 3. Ant infestation in our room. Problem solved. We suppose for $1000 per night the staff would prevent these problems from occurring. Alas, they were responsive. Also. We reserved a room with a terrace on the 6th floor. We Didn’t recall a Major construction project across The street, to include workers and noise. That wasn’t possible to fix this issue, we were basically stuck with this room as the hotel was booked up. Other than that it’s a nice place to stay.
2023 年 9 月に 4 泊滞在
Maison Astor Paris からの返信 (投稿日 : 2023 年 9 月 29 日)
Dear Gabriel, All the team of the Maison Astor Paris joins me in thanking you for your stay and for this great feedback you have left us. Some incidents arrived during your stay and I would like to present you once again, our apologies for this. I am pleased to confirm with you that we were able to fixe it. I was a pleasure for me to meet you and to find a solution with my colleagues to make your stay more comfortable. We would like to present you our apologies as we can understand you had a great stay but not a perfect one, we hope to have the pleasure to welcome you back and chage your memories for a wonderful one. Best Regards, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Jeffrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice rooms and an outstanding breakfast.
2023 年 8 月に 7 泊滞在
Maison Astor Paris からの返信 (投稿日 : 2023 年 9 月 3 日)
Dear Jeffrey, On behalf of the entire team of the Maison Astor Paris, I would like to thank you for your stay and also for this wonderful comment you have left us. We are pleased to know that you was comfortable in your room. Our kitchen team will be delighted to know that the breakfast they maid for you is outstanding and offer you a perfect beginning of the day. Best Regards, Anntonin Batailler, Guest Relation.

10/10 (非常に良い)

Leonor

2023 年 7 月に 3 泊滞在
Antonin Bataillerからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear Leonor, The entire team of the Maison Astor Paris would like to thank you for your stay. We are delighted to see your feedback, it was a great travel with us in the City of Lights. Best Regards, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Maison Astor Parisからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Stephanie, The entire team of the Maison Astor would like to thank you not only for your stay but also for this perfect feedback you have left us. It was a pleasure for us to take car of you during your stay. Sincerely Yours, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Leonor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful and kind staff. The concierge service is excellent. They can make arrangements for anything you need. The hotel is in a quiet street with great location.
2023 年 7 月に 2 泊滞在
Maison Astor Parisからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Leonor, The whole team of the Maison Astor Paris would like to thank you for your stay and also for this amazing feedback you have left us. We are delighted to know that you had a pleasant stay with us. Yes, our concierges are wonderful and they only have one motto : "sky is the limit". We will be delighted to welcome you back during your future stay in Paris to continue this wonderful experience together. Kind Regards, Antonin Batailler, Guest Regards.

10/10 (非常に良い)

Michel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was incredibly welcoming and helpful. I would definitely come back. Overall it's a nice Hotel but needs a few updates, I think it's a little overpriced.
2023 年 6 月に 2 泊滞在
Maison Astor Parisからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Michel, The whole team of the Maison Astor Paris joins me in thanking you for staying with us. I will be sure to forward on your comments to our management. We would like to thank you for taking the time to leave us a review with such a high rating, which gives us great pleasure. We are pleased to hear that you enjoyed your stay with us. We like to take care of our guests and it is always a pleasure to see them leave pleased and satisfied. We hope to have the pleasure of seeing you again soon to continue this wonderful experience. Best Regards, Antonin Batailler, Guest Relation.

10/10 (非常に良い)

Tirana

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a lovely time at this hotel! Staff and service was top notch! Clean and felt like 5 star luxury! Location was amazing! Nights are quiet and the views are amazing!!! With our small family and young child, we felt special and accommodated always!
2023 年 7 月に 4 泊滞在
Maison Astor Parisからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Tirana, The entire team at Maison Astor Paris would like to thank you for your stay. We are pleased to hear that you enjoyed your stay with us. We like to take care of our guests and it is always a pleasure to see them leave pleased and satisfied. We hope to have the pleasure of seeing you again soon to continue this wonderful experience. Sincerely Yours, Antonin Batailler, Guest Relation.

4/10 (不満)

Nadeshda

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Preis Leistung stimmt leider nicht. Als ich das Zimmer wechseln wollte (wegen Baulärm gegenüber) und bei der Reception angerufen hab, hat mich das Personal einfach nicht zurückgerufen, um mir zu berichten, ob es die Möglichkeit gibt. Beim Checkout des Hotels, hat das Personal zu düngt dagestanden und keine Hilfe angeboten bei dem Koffer zu helfen, obwohl ich beim Check In großzügiges Trinkgeld gegeben habe. Schade, , dass man 800 Euro pro Nacht zahlt und einfach schlechtes Zimmer mit schlechtem Service bekommt.
2023 年 6 月に 4 泊滞在
Maison Astor Parisからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Nadeshda, The entire team at Maison Astor Paris would like to thank you for your stay. It is with sadness that we read your review and realize that we were unable to meet all your expectations. We will check with the heads of department as this is not at all representative of our way of working. We apologize for this. We are committed to creating the best possible stay for our guests. I hope that we will have the pleasure of welcoming you again to show you how important our guests are to us. Best Reagrds, Antonin Batailler, Guest Relation.

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pretty property with excellent service. Good location, walkable to many areas of the city. Quiet location
2023 年 6 月に 4 泊滞在
Jaklinからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear James, Thank you for choosing us for your recent stay! I agree with you, we are happy to have a very central hotel and close to many Parisian monuments! We wish you a lovely day and hope to welcome you back soon!

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 6 泊滞在
Jaklinからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Mark,Thank you very much, we are glad to see you had a wonderful experience at Maison Astor Paris. Hope to see you soon in the City of Lights!

10/10 (非常に良い)

Alzenir

2023 年 5 月に 9 泊滞在
Jaklinからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Alzenir, Thank you so much, it was a pleasure welcoming you and really hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Uyen

Jaklin Cからの返信 (投稿日 : 2023 年 5 月 21 日)
Thank you so much Uyen,Happy to hear that you enjoyed your stay with us and we hope to welcome you back soon!

8/10 (良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Na
2023 年 4 月に 1 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 4 月 12 日)
Dear Robert, Thank you very much for your review. We are happy to see that you enjoyed your stay and please do not hesitate to contact us should you wish to share more details of your stay, indeed, we are terribly sorry we did not ensure a 5* stay. We wish you a great day and look forward to welcoming you back soon!

10/10 (非常に良い)

Violette Lake

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 3 月に 3 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 4 月 25 日)
Thank you so much Violette!Lovely welcoming you in our Maison!!

10/10 (非常に良い)

Althea

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was an awesome experience. The staff went above and beyond. Rooms were serviced twice a day at times. Super clean, had everything. We had a 1 year old and it was a great experience.
2023 年 2 月に 7 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 2 月 28 日)
Dear Althea, Thank you so much, what a pleasure welcoming you and your lovely family to our Maison. It is great to hear that you enjoyed and hope to welcome you back soon in the future!

10/10 (非常に良い)

Lewis

2023 年 2 月に 6 泊滞在
Axelからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Lewis,Thank you for this great review, I am delighted to see you enjoyed your stay with us.

10/10 (非常に良い)

Christian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 2 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 2 月 14 日)
Dear Christian, Thank you so much for choosing us for your stay in Paris, it is great to see that you enjoyed your experience and we wish you a wonderful week ahead!

10/10 (非常に良い)

Nicole

2023 年 1 月に 3 泊滞在
Axelからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Nicole,Thank you for this amazing grade !

10/10 (非常に良い)

María

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente hotel, desayuno básico, buena ubicación
2023 年 1 月に 2 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 2 月 14 日)
Mucha gracais María!Estamos encantados de saber que disfrutó de nuestra ubicación y desayuno. Esperamos volver a verla muy pronto de vuelta en su nueva casa Parisina!Un saludo cordial,

8/10 (良い)

Maria Sheila

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The amenities are excellent.
Jaklin Cからの返信 (投稿日 : 2023 年 2 月 14 日)
Thank you Maria Sheila, I totally agree with you, I love the smell of our Clarins amenities too! I wish you wonderful day and remain at yoru entire disposal!

10/10 (非常に良い)

Sergio

2023 年 1 月に 5 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 2 月 14 日)
Thank you so much Sergio!It was a pleasure welcoming you in the City of Lights!

8/10 (良い)

manuel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 3 泊滞在
Jaklin Cからの返信 (投稿日 : 2023 年 2 月 14 日)
Dear Manuel, Thank you so much, we are happy to see that you enjoyed and I really hope you will be visiting us soon so that we can ensured a 10/10 stay in teh City of Lights!Best regards,