ジュニア スイート キングベッド 1 台 テラス | エジプト綿のシーツ、高級寝具、ミニバー、セーフティボックス (室内)

インターコンチネンタル パリ シャンゼリゼ IHG ホテルの口コミ

5 out of 5

口コミ

8.2

とても良い

評価 10 - 306 件の口コミ中 135 件が非常に良い" "
評価 8 - 306 件の口コミ中 105 件が良い" "
評価 6 - 306 件の口コミ中 35 件が普通" "
評価 4 - 306 件の口コミ中 18 件が不満" "
評価 2 - 306 件の口コミ中 13 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

DAISUKE

2023 年 12 月に 1 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear DAISUKE,Thank you for taking the time to share your experience. We are delighted to learn that your stay went well overall.We hope to have the pleasure of welcoming you again soon.Sincerely,The entire InterContinental Champs-Elysées team

8/10 (良い)

Maiko

2019 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
パリの街でトラブルがあったのですが、非常に親身に対処してくれてとても助かり素晴らしいスタッフが揃っていると感じました。
2019 年 12 月に 5 泊滞在

2/10 (非常に不満)

Hideyuki

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
名前に騙された感があり
スタッフの対応は良かったです。ただし12月31日から1月1日までの2泊の滞在でしたが、部屋ではメイク直しがなし、タオル換えもなしと驚きのサービスでした、タオルがないのは困ったので届けてもらいました。部屋のネスプレッソの機械も壊れており、取り替えてもらいました。値段の割には3流でした。
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 10 月に 6 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 1 泊滞在
Mat Pからの返信 (投稿日 : 2019 年 5 月 13 日)
Dear guest, The team of InterContinental Paris avenue Marceau would like to truly thank you for this great rating following your stay with us. We are delighted that you have enjoyed your stay and that our hotel was up to your expectations. We hope that we will have the chance to welcome you again very soon. Best regards,

6/10 (普通)

ying、tokyo

良かった点 : 清潔度、スタッフとサービス
ショッピングに便利なホテル
スタッフやコンシェルジェがとてもフレンドリーで、レストランなどを一緒に探してくれて助かった。ランチでおすすめされたhexagoneは夏の間でもやっている星付きレストランで、とても楽しめた。 部屋においてある、アンドロイド携帯を貸し出ししてくれているのが、最高に便利だった。おかげで、googleMAP使い放題で快適にパリの街を歩けた。 部屋は他のレビュー通り、驚くほど小さい。洗面器の蛇口と洗面台のサイズとあっていなくて、顔が洗いにくいなど、細かい難点はあった。
Guest Relationからの返信 (投稿日 : 2016 年 8 月 25 日)
Dear Ying, Thank you for sharing great experience, the InterContinnetal Paris Avenue Marceau is a unique property where everything is about guest satisfaction. We have introduce the Handy phone in all our rooms and your feedback is encouraging us to innovate permanently. We hope to see you back again soon, thank you choosing the InterContinnetal Paris Avenue Marceau. Kind regards,

6/10 (普通)

M,Y、東京都

良かった点 : 清潔度、施設のコンディションと設備
コンシエルジュの対応
観光の場所を聞いたが(シャンゼリゼ通り)反対方向を教えた。未熟なボーイさんかも、1時間近く歩いた。 後で確認したらほんの5分であった。 EXPの価格表示で予約したが部屋が小さく窮屈、バスタブもなし。 良く調査しなくては?こんなことになるのかもしれない?
Guest Relationからの返信 (投稿日 : 2016 年 8 月 17 日)
Dear M Y, Thank you for taking the time to give your feedback about your recent stay. Every single comment comes as a new challenge for us to improve our live service. We strive for excellence and it sadden us to see that the room type you have booked did not meet your expectations. We do offer different types of rooms with different sizes and shapes. Be sure that it would have been a pleasure to suggest you an alternative for your stay: next time we will do our outmost to see you leave our property totally satisfied! We focus on the well-being of our guest and their satisfaction is paramount for us. We hope that you will give us another chance to provide you the real “Parisian experience”. Warm regards,

2/10 (非常に不満)

Franay

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とくに特徴のないホテル
凱旋門にはそれなりに近いく観光スポットも多いが、朝食がさほどおいしくない。スタッフの数はかなりの程度多いものの機能していない。インターコンチネンタルにしてはサービスがあまり良くなかった。朝食込みのプランを頼んだものの、幾度となく課金され、大変迷惑だった。
Guest Relationからの返信 (投稿日 : 2016 年 8 月 10 日)
Dear Franay, Thank you very much for giving us your feedback, we strive for excellence and it is for us the only way to improve our live service. It sadden us to note that the quality of service at the restaurant didn’t meet your expectation. Necessaries actions will be taken, we can assure you that we will be on your next stay able to impress you. We hopeto see back among us very soon in you Maison Parisienne. Best regards,

6/10 (普通)

locktown、Tokyo

気になった点 : スタッフとサービス、施設のコンディションと設備
凱旋門、シャンゼリゼ通りまで近いのが最大のメリット。
パリで場所もそこそこ良いので仕方がないがホテルそのものは全体的に小さくホテル内にレストランが1件しかない。 良い点:凱旋門、シャンゼリゼ通り等パリ初心者には打って付けのロケーション。 悪い点:客室設備が少し古いか。  
Mathieu Pからの返信 (投稿日 : 2015 年 9 月 25 日)
Dear locktown, Thank you for taking the time to review your stay. Please be sure, that your comment have been shared with the management team and necessary adjustments to improve the room product will be considered. We hope to see you back again soon to give us another chance to impress you.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 客室の快適度

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
米国ビジネスホテル向き内装で落胆!
2月6日~10日までインターコンチネンタル<マルソー通り>宿泊:先ず第一印象は米国ビジネスホテルの内装と酷似。無機質で近代的なインテリアと家具が特徴。本当のヨーロッパ的な重厚なインテリアを期待する人には、落胆させる。ル・グランホテルの方がフランス的内装。 排水がバスルームで少々悪かったのでクレームをフロントに出したら、24時間以内に対処。その迅速なサービスはアメリカ的:流石、米国のホテルだけあることが分かる。 5星ホテルの割に歯ブラシなく不便。一階のレストランも味気ないビジネスホテル並みの味気ないもの。フランスに居る雰囲気の全く感じられないホテル内装。バスルームの水圧、暖房設備、水量は充実。 20年近く滞米経験者からのコメントです。

8/10 (良い)

jean、日本, 東京都

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
落ち着いたホテルです。
ホテルは清潔で設備も新しいので特に問題は無いと思います。大通りに面してはいますがシャンゼリゼから少しだけ離れたため割と静かで落ち着いた雰囲気のホテルでした。 自分は一人旅なので不自由することはありませんでしたが、狭いのは仕方ないのでしょうね。

10/10 (非常に良い)

Alvaro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pedí ayuda con mi equipaje para ser guardado extra tiempo. Me ayudaron de manera excepcional
2024 年 5 月に 2 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Alvaro,Thank you very much for your comment. We are glad to hear that you had a positive experience with our service.We will inform the staff about your satisfaction with the assistance provided. We hope to see you again the next time you visit the city.Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

Juan Carlos、CDMX

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service and location
2024 年 5 月に 1 泊滞在
The Hotel Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Juan Carlos,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the overall service and our prime location. Your kind words mean a great deal to us, and we will certainly pass on your compliments to our team.We look forward to the opportunity to welcome you back to the InterContinental Paris Champs-Elysées.Warm regards,The InterContinental Paris Champs-Elysées Team

10/10 (非常に良い)

Christian、Chicago

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff friendly and helpful.
2024 年 3 月に 2 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Christian,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff to be friendly and helpful. Your kind words are greatly appreciated, and we will be sure to pass on your compliments to our team.Sincerely,The entire InterContinental Champs-Elysées team

4/10 (不満)

Lara

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 2 月に 2 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Lara,We sincerely apologize to learn that your experience with us did not meet your expectations. We take note of your comments and assure you that we are making every effort to improve our services.We'd love to talk to you about it, so that we can better meet your needs.We sincerely hope to have the opportunity to welcome you again for an improved experience.Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

jane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay here. So close to everything there is to offer when staying for a few days.
2024 年 1 月に 5 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear jane,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the convenience of our location and your overall stay.We will certainly pass on your kind words to our staff, as they work hard to ensure our guests have a pleasant stay.We look forward to the opportunity to welcome you back in the future.Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

WENDY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear WENDY,We sincerely thank you for your feedback. We are delighted that your stay met your expectations overall.We hope to have the pleasure of welcoming you again very soon.Sincerely,The entire InterContinental Champs-Elysées team

8/10 (良い)

Amit

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is in a nice area and taxis are available from the desk quite quickly. The only issue we had during our stay in a suite is the bathroom was freezing. The view of the Eiffel Tower was the top half and was very nice during the evening.
2023 年 12 月に 1 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Amit,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the overall ambiance of our hotel and the convenience of our location. Your kind words are greatly appreciated, and we will be sure to pass along your compliments to our staff.We're also glad you enjoyed the view of the Eiffel Tower from your suite. It's certainly a sight to behold, especially in the evening!We hope to have the pleasure of welcoming you back in the future for another stay that is both comfortable and memorable.Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
좋음
조식은 별로지만 서비스 및 친절함최고
2023 年 12 月に 3 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear guest,Thank you for sharing your valuable feedback with us.We apologize for not meeting your expectations regarding the breakfast and appreciate your positive evaluation of our service and friendliness. We will make sure to pass on these compliments to our staff, and they will be delighted to know that their efforts have been recognized.Thank you for choosing our hotel, and we look forward to welcoming you again in the future.Sincerely,The entire InterContinental Champs-Elysées team

6/10 (普通)

Sangwon

気になった点 : スタッフとサービス、客室の快適度
2023 年 12 月に 2 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Sangwon,Thank you for your feedback. We are delighted that your stay was overall satisfactory.We hope to have the pleasure of welcoming you again soon.Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

mihae

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent personnel, very friendly and helpful. The exercise room needs machines that works
2023 年 11 月に 3 泊滞在
The entire InterContinental Champs-Elysées teamからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear mihae,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff to be excellent, friendly, and helpful. We'll be sure to pass along your kind words to the team.We apologize for the inconvenience you experienced with the exercise room. We have informed our technician about the issue and we assure you that we will have the machines repaired very soon. In the future, please don't hesitate to contact our reception if you encounter any issues during your stay.Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

Maytee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy bonito y ubicación perfecta. Cuarto muy chico para el tipo de hotel
2023 年 10 月に 4 泊滞在
The Hotel Teamからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Maytee,Thank you very much for sharing your experience with us. We are glad to hear that you enjoyed the location of our hotel and your overall stay.Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

rosalina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 3 泊滞在
The Hotel Team からの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Rosalina, Thank you for taking the time to share this 5 star review. We are delighted that you had such a great time and hope to welcome you back very soon! Warmest Regards, The Hotel Team at the InterContinental Paris Chalps-Elysées

10/10 (非常に良い)

Amir Reza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 8 月に 5 泊滞在
The Hotel Teamからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Amir Reza,Thank you very much for your recommendation! It's a great satisfaction for our team to have been able to offer you a memorable stay.We look forward to welcoming you back!Sincerely,The entire InterContinental Champs-Elysées team

10/10 (非常に良い)

Amir Reza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
like
2023 年 8 月に 1 泊滞在
The Hotel Teamからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Amir Reza,Thank you for taking the time to rate your experience. It's a pleasure to make your stay unique and enjoyable. We look forward to welcoming you back to our boutique hotel very soon.Sincerely,The entire InterContinental Champs-Elysées team

2/10 (非常に不満)

Sangeeta、Enfield

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The Hotel Teamからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear Chene Gelvez,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental PARIS - CHAMPS-ELYSÉES ETOILE.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warmest Regards,The Hotel Team at the InterContinental Paris Champs-Elysées

6/10 (普通)

LAILA GUADALUPE SAID、Cancun

家族旅行
The hotel is good but not as I excepcted as an Intercontinental hotel .
2023 年 7 月に 3 泊滞在
The Hotel Teamからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear LAILA GUADALUPE SAID,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental PARIS - CHAMPS-ELYSÉES ETOILE.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and we will use your comments to coach our team in order to provide a better experience in the future. Nevertheless, we are delighted that you were generally satisfied with our hotel.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warmest Regards,The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 (非常に良い)

Lesley

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is in an ideal location! Easy walking to all the best sites - Arc de Triomphe, Eiffel Tower, Champ de elysee, Louvre, etc… There are probably a million restaurants/cafes to choose from within minutes of the hotel. The hotel seemed to be recently renovated - nice decor. The rooms were clean and well kept. They are TINY! To be expected in Paris, but not a lot of room for large luggage to be kept on the floor (rooms 212/311). Not a major issue, just something to keep in mind. There’s an adorable courtyard in the center of the property. Great place to sit and have a pre/after dinner glass of wine. All staff were friendly and went out of their way to be helpful. Highly recommend this hotel!!!
2023 年 6 月に 3 泊滞在
The Hotel Teamからの返信 (投稿日 : 2023 年 6 月 19 日)
Dear Lesley,Thank you very much for sharing this 5 star review! We are very pleased that you reallly enjoyed our amazing location in the heart of Paris, within walking distance to the main sightseeing. We are honored to have been able to offer you an unforgettable stay in a unique setting. We're thrilled to hear that you had such a great experience with our staff. We'll be sure to pass along your compliments to the team.We hope to see you again the next time you're in Paris!Warmest Regards,The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 (非常に良い)

Carrie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff at this location were extremely accommodating, welcoming and friendly. It’s the perfect location to be able to walk to the Champs-Élysées, the Arc de Triomphe and the Eiffel Tower is also just a short walk away. We will definitely stand here again. Rooms were very clean and comfortable.
2023 年 6 月に 3 泊滞在
The Hotel Team からの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Carrie, Thank you so much for your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay with us and appreciated our convenient location and clean, comfortable rooms.We will definitely share your compliments with our staff, as they will be delighted to know that their efforts made a difference in your experience.We truly appreciate your support and look forward to welcoming you back on your next visit to our beautiful city.Warm regards,The hotel team at the InterContinental Paris Champs-Elysées

2/10 (非常に不満)

Youm

2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Fabian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Es un hotel muy chico, pero muy cómodo. Personal muy amable
2023 年 5 月に 2 泊滞在
The Hotel Team からの返信 (投稿日 : 2023 年 6 月 6 日)
Dear Fabian, Thank you very much for taking the time to share this lovely review. We are delighted that you really enjoyed the comfort of our boutique hotel, the small InterContinental in the world. it is a pleasure to read that our team members were very welcoming and helped make your stay very enjoyable. We hope to welcome you back very soon!Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 (非常に良い)

Ravi

2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Diego

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Incredible place
2023 年 5 月に 4 泊滞在
The Hotel Team からの返信 (投稿日 : 2023 年 6 月 6 日)
Dear Diego, We are delighted that you had an amazing time during your recent stay with us. We can't wait to welcome you back! Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 (非常に良い)

Ale

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing stay!
2023 年 4 月に 3 泊滞在
The Hotel team からの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Ale, We are very pleased that you had an amawing time during your recent stay with us. We hope to get an opportunity to welcome you back very soon! Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 (非常に良い)

harvey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Staff were outstanding.
2023 年 4 月に 2 泊滞在
The Hotel Team からの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Harvey, It is such a pleasure to read that our team members helped make your stay memorable. We can't wait to welcome you back!Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

6/10 (普通)

joao、La Jolla

小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
- at check in the room was available only after 4:30 pm - there was a leak in the shower - although I had paid for breakfast they tried to charge me again - the room service is horrible. I do not recommend the hotel, especially considering the rate charged
2023 年 3 月に 6 泊滞在
The Hotel team からの返信 (投稿日 : 2023 年 4 月 7 日)
Dear Joao,We would like to sincerely apologize for the inconveniences you experienced during your stay at our hotel. We have informed the management about the late check-in, the leak in the shower, and the issue with the breakfast charges. We will make sure to address these issues promptly. We also apologize for the room service not meeting your expectations and will work on improving it.We hope to have the opportunity to serve you better in the future. Thank you for your feedback.Best regards,The Hotel Team at the InterContinental Paris

8/10 (良い)

Carolina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The staff was amazing and very helpful, especially the concierge. However, it was a bit overpriced for the type of room we got.
2023 年 3 月に 3 泊滞在
The Hotel Team からの返信 (投稿日 : 2023 年 4 月 4 日)
Dear Carolina, Thank you for taking the time to share your feedback following your stay with us. Our rates fluctuate based on demands however we always stay competitive with the other hotels in our neighborhood, make sure to book in advance to enjoy our best offers. Despite this we are delighted that you had a very enjoyable time with us and that our concierge team provided the best recommendations. We hope to get another opportunity to welcome you back very soon. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

4/10 (不満)

Claire

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
We arrived for 3:15pm for check in, informed our room wasn’t ready (3pm check in onwards) the reception said we could have a complimentary glass of champagne. Our room was finally ready approx 4:45pm, as we went to our room, cleaners was just leaving it. We paid $1532 for 2 nights, prestige junior suite we balcony and city view. We got a room, small junior suite, not prestige, no balcony and definitely no a city view, but a view of either other guest rooms or offices where we could see directly in or they could see us, so we had to leave the curtains shut for privacy. We went to reception and they stated they couldn’t give us a room with balcony as fully booked, and a city view does not exist, Expedia is at fault apparently. Since we booked with them they could do nothing. We went back to our room, we got a call from reception saying they could give us our late lunch we had 40 euros free (the one we had whilst waiting in reception whilst our room wasn’t ready) No room service menu, there was a fully stocked bar at a cost, 5 euros for skittles etc. Trash left in hallway from other guests so we have to move out of the way to get to our room. The rooms were not sound proof as we could hear other guests. Rooms are clean and maintenance kept up, Dyson hairdryer was nice. Franck the valet was super nice, completely professional. The gentleman that worked the bar during the day was very nice and professional, maxed out so can’t complete, do not book as got worse
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

STEPHANIE

2023 年 3 月に 3 泊滞在
The Hotel team からの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Stéphanie, Thank you for this 5/5 review. We are looking forward to your return! Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 (非常に良い)

Mylene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff extremely friendly and helpful.
2023 年 1 月に 5 泊滞在
The Hotel Team からの返信 (投稿日 : 2023 年 1 月 23 日)
Dear Mylene, We are very pleased that all team members were very welcoming and helped make your stay memorable. We hope to get another opportunity to welcome you back very soon. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 (非常に良い)

rustam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Pleasant Surprise !!
Whilst the size of the hotel and suite/rooms was classic Paris; - The service , friendliness and efficiency at this property is KING SIZED ! The entire staff ,(everyone that we interacted with ), truly made our visit memorable . Helen at the Concierge desk was par excellence . The location of course speaks for itself. I take back happy memories of this stay. The property was a very pleasant surprise .
2022 年 12 月に 2 泊滞在
The Hotel Team からの返信 (投稿日 : 2022 年 12 月 28 日)
Dear Rustam, Thank you so much for taking the time to share this glowing review. We are very pleased that all our team members helped make your stay with us memorable! We are looking forward to welcoming you back to your new home away from home! Warmest Regards, The Hotel Team

2/10 (非常に不満)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2022 年 12 月に 4 泊滞在
The Hotel Team からの返信 (投稿日 : 2022 年 12 月 19 日)
Dear Sarah, I am very sorry that your experience with us did not meet your expectations. We hope that you will give us another chance to prouve ourselves. Warmest Regards, The Hotel team

10/10 (非常に良い)

Alejandro

2022 年 11 月に 2 泊滞在
The Hotel Team からの返信 (投稿日 : 2022 年 12 月 5 日)
Dear Alejandro, Thank you so much for recommending your experience at the InterContinental Paris Champs-Elysées. We are very happy that you had a wonderful time and cannot wait to welcome you back. Warmest Regards, The Hotel Team

6/10 (普通)

MARIA DANIELA MENDOZA

家族旅行
良かった点 : スタッフとサービス
El hotel tiene una excelente ubicación, sin embargo nuestra habitación olía a cigarro, no fue muy agradable y el hotel no hizo más que mandar un aromatizante.
The Hotel Team からの返信 (投稿日 : 2022 年 12 月 5 日)
Dear Maria, Thank you very much for taking the time to share your feedback following your recent stay with us. I am extremely sorry for the inconvenience your experience, smoking is forbidden in our hotel. I spoke with my team regarding the matter, to make sure that we allow ample time in case this happen again in the future, before offering the room to another guest. Once again, please accept my sincere apologies. We hope that we will get another opportunity to welcome you back. Warmest Regards, The Hotel Team

6/10 (普通)

Ron

家族旅行
良かった点 : スタッフとサービス
Very vanilla. Superb staff, however.
The Hotel Team からの返信 (投稿日 : 2022 年 11 月 3 日)
Dear Ron, Thank you for taking the time to share your impressions following your recent stay with us. It is a great pleasure to read that my team members took great care of you and helped make your stay very enjoyable. We hope that we will get another chance to welcome you back! Warmest Regards, The Hotel Team

4/10 (不満)

Georges

出張
良かった点 : 清潔度、スタッフとサービス
Rooms are extremely small and a standard for a 4 stars hotel.
2022 年 10 月に 4 泊滞在
The Hotel Team からの返信 (投稿日 : 2022 年 10 月 18 日)
Dear Georges, I am very sorry that your experience with us did not meet your expectations. All our rooms have different shapes and sizes, you booked a classic room and I will invite you to check our other room categories for a larger room type. We hope that you will still consider our hotel next time you visit Paris. Warmest Regards, The Hotel Team

10/10 (非常に良い)

Gretchen

グループ旅行
2022 年 9 月に 2 泊滞在
The Hotel Team からの返信 (投稿日 : 2022 年 10 月 3 日)
Dear Gretchen, Thank you very much for recommending the InterContinental Paris Champs-Elysées, following your recent stay with us. We are delighted that you had such a great time and hope to welcome you back very soon!Warmest Regards, The Hotel Team

10/10 (非常に良い)

Frank

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles war perfekt, eben so wie man es in einem fünf Sterne Hotel erwartet.
2022 年 9 月に 3 泊滞在
The Hotel Team からの返信 (投稿日 : 2022 年 9 月 21 日)
Dear Frank, Thank you so much for this glowing review! We are very pleased that you had a wonderful time with us and can't wait to welcome you back. Warmest Regards, The Hotel Team