This was our family's first trip to Paris, and we chose this hotel because of its proximity to major attractions. However, upon checking in, we noticed a strong, unpleasant odor in one of the rooms. The smell appeared to be coming from the toilet and had a strong, sewage-like odor. We tried flushing the toilet and opening the window, but the smell persisted. It was so overpowering that we couldn’t even rest.
I contacted the front desk, and after about thirty minutes, a staff member came to inspect the room. She acknowledged the odor and said she needed to consult her manager. Later, she called to inform us that we could leave and find another hotel, as there were no available rooms to move us to. Unfortunately, it was already late, and we were exhausted from our travels.
I was shocked by how poorly we were treated as guests. We had no choice but to spend the night in that room and checked out the next morning. I could not sleep that night with the bad odor in the room, and my daughter had very bad headache after that night. The experience tainted our trip to Paris. The only compensation offered was a free breakfast, which was not pleasant.