from the moment we checked in we felt very happy with our choice of hotel.The staff without exception were friendly warm and very welcoming.We can't speak highly enough of Donny ,the manager,he shared a lot of the cutler and helped guide us on the best tours for our fist visit to KK,every day he inquired if we were alright,and asked if there was anything we needed to make our stay more enjoyable.The young man Earl who looked after the pool was amazing ,in all my travels I have never come across a man who spent so much time and energy running around insuring all guest were safe and comfortable!!.From the lovely ladies at the front desk ,the staff in the restaurant to the gardeners we had nothing but smiles ,warmth and politeness.We felt we had 5 star treatment at this 3star hotel.Berringus hotel is a real find 25minutes from city centre.We will define toy be going back!