4/10 (不満)
Gail R.
2026 年 1 月 4 日
気になった点 : 清潔度
The first night was Miserable! We could not get the heater turned on. I had to take batteries from the remote to get the thermostat to turn on. I text Kendra multiple times advising the heater would not turn on, she had me send her pictures of the thermostat as if I do not know how to use one. We went through 2 bundles of wood to trying to keep warm. We had to triple layer clothing just to try to sleep in 48 degree weather inside the cabin. It was 36 degrees when we woke up.. No apologies No offer to reimburse.. Our children and dogs were freezing. I had to drive a half hour the next morning to purchase more batteries for the thermostat and fire wood.. We ended up finding Cody that lives on site, he was able to unscrew the breaker box and found 2 breakers tripped (which I mentioned to Kendra the night before that we thought was the problem).. Still No apologies from her.. The original ad for the property stated it had an Oven.. Kendra called me the day before our trip stating even though the ad said oven, it did not have one. We got there and it had a 2 burner propane camping stove top (and No toaster). When I complained about the heat and mentioned how ridiculous it was and that I could overlook the not having an oven, Kendra changed the ad removing the oven and added stove top.. It is beautiful where we stayed and once the heater worked, we were able to salvage a great trip… No thanks to Kendra, who seems she is only worried about making money. Cody was a lifesaver.
Gail R.
2025 年 12 月に 3 泊滞在