We stayed at Tidewater resort for 2ish days and enjoyed our stay. The rooms were kept clean and the staff were friendly and helpful. Great location near the ocean and pier park.
Joshua W.
2024 年 9 月に 2 泊滞在
4/10 (不満)
Debra
2024 年 7 月 28 日
Elevator access poor 2 were broken with no attempt to fix carpet with sand not a good idea construction in the front limited walkable had to walk up snd down stairs 10 floors with handicap leg badddd!!!
Debra
2024 年 6 月に 4 泊滞在
6/10 (普通)
Jennie M.
2023 年 6 月 25 日
良かった点 : 清潔度
Tidewater 1007
Great location. Great view. Staff members onsite were fantastic. My favorite was a security guard named Conrad. He was very friendly and informative. The unit itself was what you would expect besides the listing had been changed between when I booked to when I got there. There were bunk beds included in the hallway on the listing I saw and booked. The bunk beds had been removed and taken off the listing by the time of my stay so I had two teens and just one pull out couch that was awful… like any pull out couch you could feel every spring. The ice maker had a hole and so the ice just went all over the freezer… we placed a container to catch the ice so no big deal really but it wasn’t fixed by the time we left… I reached out about the missing bunk beds and never received a response which was disappointing. The customer service was terrible… I don’t usually leave bad reviews … I think we are a fairly easy to please family but just
No response at all is not appropriate… they had me send pics of the listing showing I thought it had bunks and took up plenty of my time taking the complaint and didn’t even have the decency to apologize or try to remedy the situation in any way… because of this I will not stay on Vacasa property again.. and the wait for the elevators was ridiculous… I saw it in previous reviews and assumed people just were impatient… but it really is a very very long wait. The elevator fans were broken while we were there… just very unpleasant
Jennie M.
2023 年 6 月に 5 泊滞在
10/10 (非常に良い)
Melissa C.
2023 年 6 月 6 日
良かった点 : 清潔度
Home away from home
It was amazing all but elavators but room an guest were friendly
Melissa C.
2023 年 5 月に 4 泊滞在
10/10 (非常に良い)
Malissia N.
2022 年 9 月 20 日
良かった点 : 清潔度
Weekend getaway
My bf and I came down to stay. The view was amazing from the 10th. Thats why I picked this place.
Malissia N.
2022 年 9 月に 3 泊滞在
2/10 (非常に不満)
Carter B.
2019 年 7 月 24 日
Our Condo was beautiful. The beach was wonderful. Everything else sucked. Tidewater was the worst
A key code was needed to gain access to Tidewater resort and a separate 5 digit code not chosen by guest to enter our actual condo. Having to remember a 5 digit key code that was oredetermin by owner was rediculous and difficult to manage. Our Condo was beautiful. The beach was wonderful. Everything else sucked. Tidewater is the worst property manager that I have encountered. 30 floors and 5 elevators was not enough. I waited with my parents, husband and two toddlers for 45 minutes on the 10th floor waiting for an elevator. This was not uncommon. We NEVER waited less than 15 minutes and were crammed into an elevator with our bodies pressed up against strangers. Taking beach toys, towels and umbrellas was not particularly safe down 10 flights of stairs with children and aging parents. By the time we went down all of the stairs, my mother's hip ached and she could not enjoy walking the rest of the trip. When I addressed this with Tidewater I asked to please speak with Customer service. I was advised they didn't have that and I should lodge my complaint with Expedia, Priceline etc. I pointed out the problem was not with the booking agent but the safety and management of the building. Rather than listen and at least take the time to discuss the situation, a "security officer" appeared behind me to tell me that the elevators were working at full speed. The "security officer" provided no assistance and actually LIED to me by stating there was an elevator attendant on every elevator. There were NOT. I am disgusted that Tidewater would not even listen to what I had to say and instead attempted to intimidate me with their "security officer". It's also pretty insulting that the "security officer" attempted to tell me he was a police officer. When I asked if he was sworn to uphold the laws of the state of Florida and sworn to protect the citizens he said he was "something different." Awful place. I feel bad for the owners of the condos because they are beautiful. I will never return and will actively recommend no one EVER waste their time and money on this place.
Carter B.
2019 年 7 月に 4 泊滞在
10/10 (非常に良い)
Debbie C.
2019 年 6 月 2 日
良かった点 : 清潔度
Wonderful Accommodations
Very happy with the room. Relaxing and comfortably decorated. Everything provided kitchen wise and bathrooms. Great ocean views. As with any large resorts, elevators can be slow going but not as bad as some I have stayed at.
Debbie C.
2019 年 5 月に 2 泊滞在
10/10 (非常に良い)
Lawonda M.
2018 年 8 月 10 日
Everything was great!!! I felt like I was at home.