2/10 (非常に不満)
liliana
家族旅行
2024 年 7 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
DO NOT STAY HERE. FALSE ADVERTISING!! The property management company told us upon arriving that we had to bring our own garbage bags, there were barely any toiletries and we were promised bicylces and the code to unlock them never worked. The 2nd day the smoke alarm went off in the morning for no reason and we had to leave for the entire day since the decibels were so high we couldnt stay in apartment. It was a true disappointment to not be able to use bikes at all. I would never stay at a property managed by this company again. I still have not heard from management. The property management company did text me and email me but it is clear they are not familiar with the property or location. Even finding the unit was hard. The employees in reception are nice but since this is a privately owned unit they cannot help with any issues. They couldnt even help turn off the deafening smoke alarm. Had it been a real fire it would have been a disaster. A true disappointment.
liliana
2024 年 7 月に 2 泊滞在