First it started with me calling the rental property to get info on where to rent a golf cart, etc. to find out they don’t allow golf carts in our are (Panama city beach) so we paid the extra fees to ensure we flew into Panama to be close to where we were staying. Only to find out when we arrived golf carts were allowed and it was smack dab in the middle of the two airports.
When we arrived at 9pm the day of check in, every door was unlocked to the property. Along with the power not working upstairs. Once we fixed the issue, the lights were flickering, this was in the kids bathroom, which of course terrified the children, leading them to sleep with us every night.
The bathrooms weren’t clean. There was a wet rag in the middle of the shower, mirrors were dirty and there was a dead cockroach on the floor.
Following by the cleaning lady knocking on the door right at 10:00 (check out time). To spend that much money and not even have a grace to get out of the house with 4 kids & the house not being rented the day after -they reached out letting us know we could have a discounted rate which is how we knew it wasn’t rented the next day.
All in all the property is great, it’s the property management that is absolutely terrible.