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スターダスト ホテルの口コミ

3 out of 5
スターダスト ホテル
1610 S Via Entrada, Palm Springs, CA

口コミ

7.8

良い

評価 10 - 528 件の口コミ中 152 件が非常に良い" "
評価 8 - 528 件の口コミ中 220 件が良い" "
評価 6 - 528 件の口コミ中 95 件が普通" "
評価 4 - 528 件の口コミ中 33 件が不満" "
評価 2 - 528 件の口コミ中 28 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

7.0/10

設備とサービス

7.6/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

Sharon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A bit out of the ordinary but telephone call was perfectly handled.
2020 年 2 月に 1 泊滞在

6/10 (普通)

Paul

カップルで旅行
気になった点 : 設備とサービス
Its a bed a bathroom and thats about it. room had a wried smell to it but it was everything we needed, pool is not heated.
2020 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Simple. Perfect for a quick crash pad.
I like the ease of checking in without having to worry about being there on time. I’ve stayed twice. First time, the night temps in Palm Springs dropped to low 40’s. Room only had a small heater. Would have been nice if the heater in the wall actually cranked out some heat. Second time, the toilet clogged and there wasn’t anyone to call. But after watching a few YouTube videos of “how to unclog without a plunger” and I managed to get it down without making a splash outside of the toilet.
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 1 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was trying to reach the hotel to get information on our stay. I could not get a hold of anybody for four days left messages emailed nobody called me. A before I got a call from a man I told him I have been trying to get someone on the phone. He did not address my concerns he was friendly enough. I told him it was very important to have an amazing room since were celebrating my husband‘s birthday as well. I think he thought I said give me the worst room! This place was a dump no one was on site. They sent you directions how to get in the room and get it. 2nd red flag!!!.The rooms smelled like Favoloso or cleaning stuff trying to mask the stale smell. It was so overpowering that we had to keep the door open since there was no windows in the room. I got a hold of somebody and told her the the situation she gave me a new code for Another room.The room was bigger and it wasn’t as Overpowered with the cleaning stuff but you could still smell the under smoke of the room. The shower was so small my husband did not fit since we were coming from out of town he needed to take a shower. The shower head squirted out water everywhere from the top the water wasn’t coming straight down. He ended up getting water in the whole bathroom mirrored, toilets, floor it was a mess. I called again and told Ramona she said she was one of the mangers We were overwhelmed Next day we left this dump!She said to call and get our money back from where I booked!!
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在

4/10 (不満)

David

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Really basic, with flaws.
Stardust is cute, and well located. But even calling it a hotel is a stretch. My experience highlighted many flaws. Overall condition of the room, especially the part where the closet and bathroom are located, is quite worn. Tile floor there pockmarked with chips. Bathroom is a real challenge. There is almost no room to put anything on chipped vanity sink. Hair dryer is dangling off wall. Wall between sink and wall peeling. Towel rack came off wall. Shower stall is very small. Anyone taller than 5' 10" and larger than 200 pounds would likely find very uncomfortable. Toilet ran first two days, had to remove tank top and adjust with both hands in water before fixed. Both outdoor noise (some compressor somewhere) and other tenant noise is abundant. I could hear my upstairs neighbors walk above. Deadbolt really doesn't work. And given other lock is merely a doorknob twist, no real security given window on french door. Be aware, Stardust offers very limited services. Regular maid cleaning is only every OTHER day. There is no onsite front desk or regular staffing. On plus side, bed was comfortable, people I dealt with were pleasant (on phone or cleaning staff), room is bright through french doors at pool (tho no privacy if drapes let in light). Finally, hotel really looks as if it were assembled piecemeal. Each room has a different french door set-up, as if doors were purchased one off in surplus.
Poor repair in bathroom
Hairdryer soon to fall off wall. Towel rack already did.
Worn tile.
More worn tile.
2019 年 12 月に 3 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
I received an email a couple of days before my reservation instructing me to confirm my reservation in order to receive check-in instructions. Weird. But I did it - I left two voicemails. I emailed. Nothing. I started worrying I'd arrive and have nowhere to stay so I booked at another hotel. I finally received check-in instructions on the evening of the night I was supposed to stay there - the email said the instructions would also be sent by text - that never happened. I told them I was staying elsewhere. The hotel tells me they got behind because of the holidays and they refuse to refund me. Shady operators.
2019 年 12 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 5 泊滞在

2/10 (非常に不満)

Dennis

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 12 月に 1 泊滞在

2/10 (非常に不満)

Alexander

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ottimo rapporto qualità prezzo. È bello avere la piscina riscaldata e poterla usare anche in inverno.
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a small older hotel well located and close to restaurants, downtown and 10 minutes from the airport. My room was large, had a very good king sized bed, two spacious closets, a good tv and a terrific rain shower large walk in shower. And a refrigerator and desk. Only thing missing was a comfortable chair for tv watching. I remedied that by bringing in a chair from the pool area at night and putting it back in the morning. It was too cool to swim but there is a smallish but nice pool surrounded by hypos lounge chairs. Maid service is revised every other day. I would stay there again.
2019 年 12 月に 6 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Tv didn’t work. A little dated but ok. Excellent location.
2019 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good place to stay for a night or two. Everything went well. Will recommend it to others.
2019 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It felt haunted but other then that it was chill. Pool was right in front of your door so that was a plus
2019 年 11 月に 1 泊滞在

8/10 (良い)

ken

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was a bit suspicious about the self check in at first, but all went well. thanks Stardust.
2019 年 11 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
2019 年 11 月に 2 泊滞在

4/10 (不満)

Sandra

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 2 泊滞在

8/10 (良い)

Kim A.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 2 泊滞在

8/10 (良い)

Ray、Dayton, NJ

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The Stardust was on a quiet street, a short drive from downtown Palm Springs restaurants and shops. Some dining places were within walking distance. The room was simple and good for our short, first time visit to Palm Springs. The bed was comfortable, room was quiet. The pool was nice and clean. Since they use a self-check-in system, we never met the staff upon arrival or departure. For two of us for two nights, there was only a ridiculously small bar of soap and one coffee packet for the coffee maker. That was our only complaint.
2019 年 11 月に 2 泊滞在

4/10 (不満)

William

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 11 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Disappointing
This place is just very tired. I was hoping that it would be cozy. Instead, it was all concrete. The strangest part was the fact that there is no staff on duty. I wanted a drink upon my arrival and found out their ice machine is broken. It was disappointing.
2019 年 10 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 10 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

2019 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice I like the room and pool Easy to experience Palm Springs
2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Romantic getaway
We have stayed at this hotel before and always had a great time! They try to give you anything within their means that you need. Very quiet, adults only. Great for a weekend away with your significant other. We will book again next year!
2019 年 9 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
There were bugs dying every where. I think they had recently sprayed. Water pressure, little to none. Pool was almost milky looking. Staff was amazingly helpful. It was off season so maybe that was the reason. Location was great, walking distance to many many things. Price point was great. Just some TLC and let the water flow....thanks
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great little get away spot
My daughter and I wanted to have a little "girls weekend" before she gives birth to her first child in about a month. We chose the Stardust based off of pictures and some reviews. We were not disappointed. It is an adorable little place (10 rooms) with a nice pool. There isn't any front desk staff after a certain time, so you get sent the codes to get in the gate and in your room. The room is very clean, large and comfortable. It is nice and quiet and has a nice view of the mountains. We felt very safe sitting in the pool in the evening because of the locked fence surrounding the entire property. I plan on going back with my husband soon for a romantic weekend
2019 年 9 月に 1 泊滞在

6/10 (普通)

Michael

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Poor value
Somewhat dingy, somewhat run down. Lacking charm. This is simply not a 3-star facility. No amenities, small basic tv, tiny bathroom not updated for decades other than a coat of paint. Tiny shower stall, glad I'm average weight. Larger people would constantly touch the sides of the shower stall. Small parking area with about 4 spots. I had to park on the street, where there was enough parking. The business model consists of only email instructions for check-in and no onsite reception. There are a number of far more attractive properties in PS for the same or lower price. Bed was fine, I slept reasonably well. Problems with A/C that other reviewers complained about seem to have been resolved, at least in room #6. In general not nearly as nice as portrayed in photos.
2019 年 9 月に 2 泊滞在

6/10 (普通)

Clark

2019 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Totale indruk: Slecht.. 1. Er lag schimmel in een hoek, 2. Er hingen stopcontacten op onlogische hoogte of niet werkend. 3. Er waren overal beestjes (kleine vliegende insectjes), levenden en dode. 4. De wc vlotter werkte niet goed waardoor bij langere toiletbezoeken gewacht moest worden totdat er doorgespoeld kon worden. 5. Na een langer toiletbezoek raakte de wc verstopt en spoelde deze over. 6. Er zou ontbijt zijn maar dit was er niet 7. Er was geen receptie/personeel aanwezig 8. Er leken geen andere gasten aanwezig te zijn 9. Het zwembad zat ook vol met beestjes 10. Er waren overal stukken uit de tegelvloer gebroken 11. Er lagen haren van vreemden op de vloer, op het bed, in de handdoeken en in de douche 12. De gordijnen lieten veel licht door 13. Het raampje op het toilet was niet afgesloten bij aankomst (inbraakgevoelig) 14. De zelf-incheck-instructies werden pas een paar uur van te voren gemaild, dit werd pas duidelijk bij aankomst door een opgehangen A4 15. De ijzeren poort waardoor men naar binnen moest, was gloeiend heet in de zon en sloeg snel en hard dicht (onhandig met koffers) 16. Het matras was erg hard, bij beweging rammelde het hele bed 17. De douche was te krap 18. De douchekop hing met een soort verstelbare metalen constructie aan de muur, welke niet op een fijne manier ingesteld kon worden (men stond direct onder de straal of niet onder de straal, een schuine straal was niet mogelijk en personen groter dan 1.70 zouden er niet goed onder passen)
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

Dave、California

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Place was clean, quite and the place is in a good area to.
2019 年 8 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr schöne Unterkunft in Palm Springs. Perfekte Lage. Immer wieder gerne
2019 年 8 月に 5 泊滞在

6/10 (普通)

David、San Diego

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Basic
Nice place if you are looking for a basic place to sleep and keep your drinks cool. Limited parking, WiFi did not work while we were there for 2 days, no bath tub, shower only, Older building.
2019 年 8 月に 2 泊滞在

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度
The property was OK. Stayed one night so I wasn’t expecting for too much.
2019 年 7 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、設備とサービス
SUCKED! NO ice machine. NONE!!! THEN, at 4am an inconsiderate and disrespectful group of six (3 males and 3 females) thought laughing and yelling was appropriate while taking a late night swim with some being naked. Would have talked to the on-site staff but THERE IS NONE!!! Asked them to be respectful and a female said “this is a 24 hour pool.” I agreed with her but requested they be respectful of us around the courtyard sleeping, to no avail !!!
2019 年 7 月に 3 泊滞在

2/10 (非常に不満)

Margaret

気になった点 : スタッフとサービス、客室の快適度
2019 年 7 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Nice Place
It was a very nice property. Well kept and secured. Needed more linen in the room like towels and sheets. But I would definitely recommend this hotel.
2019 年 7 月に 3 泊滞在

4/10 (不満)

Rowena

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not recommended
No service and not feel safety due to mirror door
2019 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

2019 年 6 月に 1 泊滞在

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Overall pretty good
Older smaller place, but very clean and nice! Only problem is the pipes (plumbing) made a lot of noise loud enough to keep a very tired traveler awake
2019 年 6 月に 1 泊滞在

8/10 (良い)

Zhibo

良かった点 : 清潔度
2019 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Siamo arrivati in ritardo sull orario previsto e telefonicamente abbiamo ricevuto per opportune istruzioni per accedere alla struttura. Camere in ordine e con tutti i confort
2019 年 6 月に 1 泊滞在

2/10 (非常に不満)

Franz、Orange County

カップルで旅行
気になった点 : スタッフとサービス
I never got to stay at the hotel i prepaid for. I booked four days in advance. And the day of my reservation, i was told they over booked.
2019 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 5 月に 1 泊滞在