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Massimo Plaza Hotel

4.0 star property
A cultural retreat in the heart of the city where guests can borrow bikes for exploring or find a quiet corner with a book from the hotel library

Choose dates to view prices

Massimo Plaza Hotel places travelers steps from Teatro Massimo and the Regional Archaeological Museum. Enjoy a well-stocked library, in-room WiFi, and a coffee shop for morning fuel. Staff are ready to help with local recommendations and needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Located in Palermo Historical Center, a neighborhood in Palermo, Massimo Plaza Hotel is in the entertainment district. Palermo Cathedral and Church of San Cataldo are notable landmarks, and travelers looking to shop may want to visit Ballaro Market. Regional Archaeological Museum and Teatro Massimo are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Palermo travel guideOpens in a new window
Map
90133, PA, Palermo, Via Maqueda 437

What's nearby

  • Via Maqueda - 1 min walk - 0.0 km
  • Teatro Massimo - 2 min walk - 0.2 km
  • Via Roma - 3 min walk - 0.3 km
  • Quattro Canti - 7 min walk - 0.6 km
  • Palermo Cathedral - 8 min walk - 0.7 km

Getting around

  • Giachery Station - 9 min drive
  • Palermo Central Station - 18 min walk
  • Punta Raisi Airport (PMO) - 41 min drive

Restaurants

  • ‪Caffè del Teatro Massimo - ‬2 min walk
  • ‪Bar Ristoro Del Massimo - ‬1 min walk
  • ‪al 59 - ‬2 min walk
  • ‪Terrazza Martini - ‬2 min walk
  • ‪Otto Breakfast & Grill - ‬1 min walk

About this property

Massimo Plaza Hotel

Upscale hotel near Teatro Massimo
Located close to Regional Archaeological Museum and Piazza Ruggero Settimo, Massimo Plaza Hotel provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a porter/bellhop
  • Multilingual staff, a TV in the lobby, and a computer station
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Massimo Plaza Hotel have comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with showers and bidets
  • 32-inch HDTVs with satellite channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Canoeing
  • Library
  • Private wine tours
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Communal living room
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Massimo Plaza
Massimo Plaza Hotel
Massimo Plaza Hotel Palermo
Massimo Plaza Palermo
Hotel Massimo Plaza
Massimo Plaza Hotel Palermo, Sicily
Massimo Plaza Hotel Palermo
Hotel Massimo Plaza
Massimo Plaza Hotel Hotel
Massimo Plaza Hotel Palermo
Massimo Plaza Hotel Hotel Palermo

Frequently asked questions

Is Massimo Plaza Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Massimo Plaza Hotel?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Massimo Plaza Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Massimo Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Massimo Plaza Hotel located?

Located in Palermo Historical Center, this hotel is steps from Teatro Massimo and Regional Archaeological Museum. Piazza Ruggero Settimo and Church of San Cataldo are also within 10 minutes. Giachery Station is 25 minutes by foot and Palermo Central Station is 18 minutes.

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Reviews

Massimo Plaza Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 185 out of 326 reviews
Rating 8 - Good. 99 out of 326 reviews
Rating 6 - Okay. 25 out of 326 reviews
Rating 4 - Poor. 12 out of 326 reviews
Rating 2 - Terrible. 5 out of 326 reviews

Reviews

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. Great location with easy access to bars, shops, restaurants & attractions. I would happily stay here again. The decor was a bit dated but property was clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly helpful staff, nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Collette

Helpful and kind staff, great view of the plaza and strolling families. We look forward to our next stay!
Stayed 6 nights in Mar 2025

10/10 Excellent

Mirna

Liked: Cleanliness, amenities, property conditions & facilities
Great place clean nice location perfect I highly recommend it
Stayed 7 nights in Jun 2025

8/10 Good

Bernard

Liked: Cleanliness, staff & service
This is a great place with good location. The only problem is the entrance to the hotel you have to go up a flight of stairs. Also this place is a little limited when it comes to facilities.
Stayed 3 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were fabulous. Very friendly and helpful. Our room looked out to Massimo Teatro, which was beautiful. It's a very lively area.I was traveling with a friend and requested twin beds. The beds were a little stiff for my liking. Even though our room faced the main drag, once we closed our balcony door, the room was quiet. I would definitely go back to this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairs from street to hotel which is on first floor could be a problem. Breakfast good but not enough coffee and not enough table space or plates. Staff friendly and helpful. Probably not families with young children.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great location
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazingly helpful and friendly. Loved everything about this place, especially the location.
Stayed 5 nights in May 2024

10/10 Excellent

Genine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Well kept. And the breakfast was wonderful. Thank you!
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here. The location is superb, the rooms are beautiful and the included breakfast exceeds anything we could have anticipated. Having said that, the staff are the true draw at this hotel. They made us feel welcome, they assisted us with any request and made us feel at home. We would highly recommend this property.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel with perfect location

The hotel has a great location in the old town of Palermo, you can't stay more centrally in Palermo. The hotel is of the older style but very elegant. Very nice and service-oriented staff. An excellent breakfast is included in the price. I can really recommend thi
Stayed 5 nights in Apr 2025

10/10 Excellent

Ingeborg

Liked: Staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Very accessible for walking around Palermo. Breakfast in the room was a treat. Definitely recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a small, quaint hotel. Breakfast included, was delivered to your room daily. Convenient walking distance to the markets, beautiful Cathedrals, train station, the pier, and plenty of shops and dining experiences. The area reminded me of a New York (Manhattan) vibe during the day, and on the weekends at night, in New Orleans, I would stay here again. Make sure to ask the staff for restaurant suggestions for dinner in the area, their recommendations were so good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. I truly enjoyed Jenny’s kindness!
Stayed 1 night in Jul 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great service. Two negative points: 1) to go from the street to the lobby guests have to walk up 12 steps, which is not an easy task when one has to carry luggage. 2) before checkout, there was no electricity. The hotel was deprived of hot water and light, to name a few issues.
Stayed 1 night in May 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff hotel quite dated very strange breakfast set up and very noisy at night surprised this is rated 4 star
Stayed 4 nights in Jul 2023

6/10 Okay

David

Disliked: Property conditions & facilities
Hotel was well placed near centre. Staff were helpful, although had to phone from home to get parking instructions as emails went unanswered. Area was noisy until midnight and music started blaring at 6:30am in the morning. Hotel was reasonably clean but needs an upgrade Overall this was not a 4 star hotel based on others in Sicily.
Stayed 3 nights in Apr 2025

4/10 Poor

Kristin

Disliked: Amenities, property conditions & facilities
This hotel should be rated as 2 star, not 3 star. It did not justify daily rate we paid. Was surprised by poor quality of property and room. Good location and nice staff but little else.
Stayed 3 nights in Apr 2025

6/10 Okay

Mendy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful and the location walkable. The hotel itself is in major need of an upgrade. The carpet in the room is very worn and the bathroom needs to be remodeled. The staff was warm, welcoming and helpful and the location very walkable.
Stayed 2 nights in Oct 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service
Old country with old stuff. Wonderful staff and food but the entire area does need some general maintenance updates.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kelly J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located between the older, scenic part of the city along via Maqueda, where there is a multitude of shops, street vendors, restaurants and small bars. The Massimo theatre is across the street and was a lively place to sit and people watch. In addition to opera and other shows hosted there, the view of the building is quite beautiful in itself. The slightly remodeled section of the city is to the right of the hotel coming out of the front doors which leads to a completely different feel of the city. Although Palermo can seem a bit rough around the edges, do not be afraid to walk the streets of the older side, that’s where you will stumble upon the magic. Longer daytime walking of 15-20 mins here and there will lead to some of the most spectacular architectural wonders. If you can look beyond the crumbling cascade of post WWII damage and appreciate the dichotomy of old and new, you will find the real beauty in the complex multiculturalism, lightheartedness in the people, and a ton of hidden gems.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!! Close to everything. Staff is so helpful and nice. I would highly recommend this property
Stayed 1 night in Sep 2025

10/10 Excellent

Gary Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff throughout the hotel!
Stayed 6 nights in Jun 2025