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NH Collection Palermo Palazzo Sitano

4.0 star property
Travelers can sip coffee with the morning paper or treat themselves to rejuvenating spa treatments and delicious meals at this harbor retreat

Choose dates to view prices

Hotel Palazzo Sitano offers a peaceful escape near Palermo Harbour. Guests can book invigorating massages and facials at the spa, start their day with breakfast on the rooftop terrace, or enjoy light fare from the restaurant for a complete relaxation experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥22,573
￥26,476 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Single Room, Balcony

Superior Single Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Balcony

Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, Balcony (Extra Large)

Room amenity

Premium Room, Balcony (Extra Large)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room (Extra Large)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Balcony

Room amenity

Premium Room, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony (Extra Bed 3 Adults)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Located in Palermo Historical Center, a neighborhood in Palermo, NH Collection Palermo Palazzo Sitano is in a shopping district and near a boardwalk/promenade. Teatro Massimo and Palermo Cathedral are notable landmarks, and travelers looking to shop may want to visit Via Roma and Ballaro Market. Madonna Annunciate and Palermo Botanical Garden are also worth visiting. Visit our Palermo travel guide
Map
90133, PA, Palermo, Via Vittorio Emanuele, 114

What's nearby

  • Palermo, Old town , Sicily, 意大利 - it is soo beautiful in the old town and we enjoyed ourselves roaming in the streets and alleys of the old town #red #travel #sicily #architecture #culture #hiking
    Via Vittorio Emanuele
    1 min walk - 0.1 km
  • Photo with a Vespa a common sight in italy! How much would you poke to have one of this?
    Via Roma
    3 min walk - 0.3 km
  • Stunning interior of the Massimo Theater Palermo. Well worth a visit. Taken on a Sony a6000 & a 7artisans fish eye lens.
    Teatro Massimo
    10 min walk - 0.9 km
  • Vucciria Market
    2 min walk - 0.2 km
  • Quattro Canti
    7 min walk - 0.6 km

Getting around

  • Giachery Station
    5 min drive
  • Palermo Central Station
    12 min walk
  • Punta Raisi Airport (PMO)
    45 min drive

Restaurants

  • Buatta Cucina Popolana
    2 min walk
  • Nni Franco U Vastiddaru
    1 min walk
  • Anciova
    3 min walk
  • Ai Bottai
    1 min walk
  • Delizie de Cagliostro
    1 min walk

About this property

NH Collection Palermo Palazzo Sitano

Upscale hotel near Via Roma
Close to Quattro Canti and Teatro Massimo, NH Collection Palermo Palazzo Sitano provides a terrace, a coffee shop/cafe, and a library. The on-site local cuisine restaurant, Ristorante, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Buffet breakfast (surcharge), an elevator, and multilingual staff
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Luggage storage, a porter/bellhop, and coffee/tea in the lobby
Room features
All 86 individually furnished rooms have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • 26-cm LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (753 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-cm LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 19 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano
NH Collection Palermo Palazzo Sitano Hotel
NH Collection Palermo Palazzo Sitano Palermo
NH Collection Palermo Palazzo Sitano Hotel Palermo

Frequently asked questions

Is NH Collection Palermo Palazzo Sitano pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palermo Palazzo Sitano?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at NH Collection Palermo Palazzo Sitano on Mar 9, 2026 start from ￥22,573, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

NH Collection Palermo Palazzo Sitano doesn't offer parking.

What time is check-in at NH Collection Palermo Palazzo Sitano?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at NH Collection Palermo Palazzo Sitano?

Check-out is at noon.

Where is NH Collection Palermo Palazzo Sitano located?

Located in Palermo Historical Center, this hotel is within a 5-minute walk of Via Vittorio Emanuele and Via Roma. Quattro Canti and Teatro Massimo are also within 15 minutes. Giachery Station is 27 minutes by foot and Palermo Central Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Palermo Palazzo Sitano Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 366 out of 964 reviews
Rating 8 - Good. 401 out of 964 reviews
Rating 6 - Okay. 113 out of 964 reviews
Rating 4 - Poor. 48 out of 964 reviews
Rating 2 - Terrible. 36 out of 964 reviews

Reviews

10/10 Excellent

Arthur Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the location was very convenient to the major sites in the area. We enjoyed the bountiful breakfast and the clean room.
Stayed 4 nights in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, amenities
Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a pleasure to stay at
Stayed 5 nights in Jul 2025

8/10 Good

Preetam

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great location, central to everything and walking distance. Newly refurbished so nice and modern. We had two single rooms which were a great size ! Balcony to the street as well. Only negatives were the showers in both our room were Luke warm and not even hot. Breakfast, the coffee , hot water machine is very noisey and doesn’t heat the water up, stays luke warm. I would highly recommend this hotel, was central to everything. Both our single rooms also had wheelchair accessible showers and toilet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Stayed 4 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location.
Stayed 6 nights in Sep 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Palermo

This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Stayed 3 nights in May 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel choice

Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Stayed 3 nights in Jul 2025

10/10 Excellent

AHMED ADEL MAHM

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Comfortable beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room with the balcony!
Stayed 1 night in Aug 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very convenient spot
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Stayed 2 nights in May 2025

6/10 Okay

Arian

Liked: Cleanliness, amenities, property conditions & facilities
Very Bad gym Spa was closed and nobody told is while or after booking Very friendly
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. WiFi was spotty.
Stayed 3 nights in Jul 2022

10/10 Excellent

Zena

Liked: Staff & service, property conditions & facilities, room comfort

Love Palermo

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.
Stayed 2 nights in Jul 2022

4/10 Poor

Saul

Liked: Cleanliness
Disliked: Staff & service
After experiencing their wonderful property in Taormina, this hotel was a big letdown. The staff was unfriendly and at times outright rude. Access is very inconvenient—there’s no way to arrive by car, and guests are left to walk at least three blocks with luggage, as the hotel offers no assistance or service to help. Yes, it’s on the main street in Palermo, but that’s about the only positive. Breakfast was just average with limited options, and the night staff in particular were unhelpful and unpleasant. Overall, not what I expected from an NH Collection property.
Stayed 2 nights in Sep 2025

6/10 Okay

Meredith

Liked: Staff & service
Disliked: Property conditions & facilities
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Stayed 2 nights in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Palazzo Sitano

The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back..
Stayed 2 nights in Oct 2022

2/10 Terrible

Johnnie

Liked: Staff & service, property conditions & facilities
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Stayed 1 night in Jul 2022

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the city. Easily walkable to many attractions. Clean, modern rooms with very friendly staff.
Stayed 2 nights in Feb 2026