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38 Aira Hotels

3.0 star property
Hotel with a bar, steps from Via Roma

Choose dates to view prices

Photo gallery for 38 Aira Hotels

City view from property
City view from property
Standard Double Room | In-room safe, desk, free WiFi, bed sheets
Triple Room | In-room safe, desk, free WiFi, bed sheets
Reception
Located near Palermo Harbour, 38 Aira Hotels offers a charming retreat with a rooftop terrace, laundry facilities, and a cozy bar. Stay connected with in-room WiFi and take advantage of the 24-hour front desk, concierge services, tour/ticket assistance for local attractions like Teatro Massimo. The helpful staff has left lasting impressions on previous guests.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Air conditioning
Heating
TV
Bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

Highlights

Balcony
Air conditioning
Heating
TV
Bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
90133, PA, Palermo, Via Roma, 276

What's nearby

  • Via Roma - 1 min walk - 0.0 km
  • Via Vittorio Emanuele - 3 min walk - 0.3 km
  • Quattro Canti - 3 min walk - 0.3 km
  • Teatro Massimo - 7 min walk - 0.6 km
  • Palermo Harbour - 10 min drive - 4.5 km

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 13 min walk
  • Punta Raisi Airport (PMO) - 24 min drive

Restaurants

  • ‪Obicà - ‬2 min walk
  • ‪Il Cambusone - ‬2 min walk
  • ‪Ferro Di Cavallo - ‬2 min walk
  • ‪Antico Caffè Biondo - ‬1 min walk
  • ‪Mastunicola - ‬2 min walk

About this property

38 Aira Hotels

Hotel near Via Roma
Close to Via Vittorio Emanuele and Teatro Massimo, 38 Aira Hotels provides a terrace, laundry facilities, and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A vending machine, tour/ticket assistance, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at 38 Aira Hotels boast thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Balconies, heating, and daily housekeeping

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Front of property

Astoria Palace Hotel

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT082053A1LJ7HNFAY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Moderno Palermo
Moderno Palermo
38 Aira Hotels Hotel
38 Aira Hotels Palermo
38 Aira Hotels Hotel Palermo

Frequently asked questions

Is 38 Aira Hotels pet-friendly?

Yes, 38 Aira Hotels allows pets (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at 38 Aira Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at 38 Aira Hotels?

Check-out is at 11 AM.

Where is 38 Aira Hotels located?

Located in Palermo Historical Center, this hotel is steps from Via Roma and Via Vittorio Emanuele. Teatro Massimo and Politeama Garibaldi Theater are also within 15 minutes. Giachery Station is 27 minutes by foot and Palermo Central Station is 13 minutes.

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Reviews

38 Aira Hotels Reviews

6.4

6.8

Cleanliness

6.2

Amenities

6.8

Staff & service

5.8

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 110 reviews
Rating 8 - Good. 22 out of 110 reviews
Rating 6 - Okay. 20 out of 110 reviews
Rating 4 - Poor. 22 out of 110 reviews
Rating 2 - Terrible. 20 out of 110 reviews

Reviews

4/10 Poor

Samra

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2024

2/10 Terrible

Georgina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously, do not stay here. This is the worst hotel I have ever booked. I was unable to sleep during the night because the walls are SO thin and other guests were at the reception desk complaining about the cleanliness of their rooms after discovering bugs in the middle of the night. I had optimistically presumed that previous Expedia reviews about the staff’s unfriendliness would just be a cultural difference but I witnessed the receptionist yell at people in entrance foyer in the most unhinged and scary manner which ultimately motivated my decision to leave early because I felt so unsafe.
Stayed 5 nights in Jul 2025

4/10 Poor

Elaine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was falling apart and couldn’t close the door so the room filled with water. The staff were friendly and the place was very clean. Everything looked like it needed a good handyman. Really good breakfast. We were 2 people and they put us in a room for 4 people. We couldn’t move
Stayed 4 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 7 nights in May 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Just one complaint… no Iron at the property and receptionist was rude about it !!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Forced to stay at downgraded rooms and rude staff

We booked 2 double bed room and they gave us one room that squeezed in a double bed and a bunk bed that left us no space to walk or open the luggage. The other room is bigger but hey I only booked a double bed room, not a double bed, a bunk bed, and one folding single bed. Anyways, the reception told me they gave the other double bed rooms to other people and have no correct rooms for us. We had to all squeezed into the bigger room for 2 nights. The reception is rude and not even understand English. The breakfast staff is rude, too. The blue sheet is dirty. Will never come back.
Stayed 1 night in Apr 2025

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Definitely a no frill hotel!

Definitely a no frills hotel. On the same floor as the front desk, bar and restaurant so you hear everything that is going on in the room all day and night. Breakfast has very little things of interest accept sugary items!
Stayed 4 nights in Aug 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service
It was ok,I was supposed to stay in another one of the hotels but was in formed the room I booked was not available,the lady (who had no English)google translated to tell me go to another hotel 15 min walk away,but I was early 11am and they booked me in free of charge,the room was very basic and the bed’s uncomfortable,no WiFi and no one cared either,shower holder was broken,but it was central and the room was quite,and restaurant staff were pleasant and friendly,but it was 2 stars
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephanie

Disliked: Staff & service, amenities, property conditions & facilities
This property should have a 1 star rating not 3. All the other 3 star properties I have stayed at here have been spectacular. In fact after just seeing the place with the dark hallway I decided to find somewhere else to stay which I did.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have my reservation. The hotel looked very dirty and we were actually glad they did not have a room for us.
Stayed 3 nights in May 2024

2/10 Terrible

cyrus

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a hostel not a hotel. We booked 2 double bed rooms. There 7 beds in each room. The pictures were photoshopped. We contacted Expedia but they were no help. We went to another beautiful hotel for less money. We have to call our credit card company when we get back.
Stayed 3 nights in Apr 2024

6/10 Okay

Charlotte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't check us in and had to transfer us to another hotel from the same company due to plumbing issues. The girl at the reception not only didnt offer transportation to the hotel, she gave us direction on how to get there by foot. Although it was 20min walk (with luggage) only after we complained, they called a taxi to take us there. The bathroom light was broken and it took them a day and a half to fix it. We stayed only for 2 nights. They didn't clean the tables at the breakfast room after each customer.(breakfast served to the hotel guests by the next door cafe). The hotel was across the central train station, dirty, unsafe and noisy at night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lonnie

Disliked: Staff & service, property conditions & facilities

Horrible service, wrong rooms

Dont expect to get the room you booked at this hotel! Half of the listed facilities is not present. I booked a standard doubleroom, But upon arrival i was placed in a small single room. I went to the reception and was asked to wait 10 minutes for a new room to be ready (i waited about 30, despite this being 1,5 hours after check in opens). I then got a room which was clearly also a single room, Where they had turned the bed, and places another bed beside it (it was 2 diffrent bedframes, and the headboard mounted on the wall gave it away). One of the reasons i booked this hotel id because on the booking page it says theres a balcony in double rooms. So i went to the reception again, and was told due to full occupation they couldnt move me to a new room with balcony before tomorrow, even tho the booking site showed 6 available rooms of the type. The next day i was moved to a family room(more space but still nor the room i booked) also without balcony. I gave up complaining as i was always met with a bad attitude from the hotel staff who seemed like they were not very interested in resolving the matter. Not once did i get an apology or any kind of understanding. Dont waste your money here. Pictures are of the second room i got, which was supposedly a double standard room
Stayed 3 nights in Jul 2024

10/10 Excellent

michelin

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avions reservé ailleurs mais le quartier était insalu re. Nous sommes allèes a la recherche d'un autre hôtel 38 Aira n'était bien quoté mais sommes venues constater. Cet hotel ne merite pas une mauvaise note, merci a Dennis qui nous a fait voir les chambres. Merci aussi à Dania et Marcello. Les chambres ont juste besoin d'un peu d'amour mais l'emplacement est idéal
Stayed 3 nights in Oct 2025

2/10 Terrible

Maria Gabriella

Disliked: Cleanliness, property conditions & facilities
Camera sporca, mobili vecchi e rotti
Stayed 1 night in Sep 2025

10/10 Excellent

Dario

Liked: Amenities
Great
Stayed 6 nights in Aug 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service
Gute Lage, für den Preis kann man sich wirklich nicht beschweren!
Stayed 4 nights in Aug 2025

2/10 Terrible

Fiona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room with a double bed. Got there and we had four beds in the room which took up all the space. Reception told is they had a bigger group before so the room stayed that way and they could not offer us the room we booked. Room smelled very badly, window could not be closed. Don‘t let them fool you with the nice balcony on the picture, ours was absolutely not the same. Do not go there.
Stayed 3 nights in Jul 2025

6/10 Okay

Andreas Markus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very central! Personal is friendly! The rooms are a disaster. Dirty with mold and roaches and ants. A day before we left they asked us to pay additional taxes. By law the taxes were 24,- Euros for me and my daughter, they asked for 88,- Euros. I refused to pay. At arrival the asked for 32,- Euros in taxes which I payed. Mh. Not a place to return to.
Stayed 11 nights in Jul 2025

2/10 Terrible

Gerarda

Disliked: Cleanliness, property conditions & facilities
Más que terrible, le puse una sola estrella porque no me toma 0 estrellas. Dormimos la primera noche porque llegamos muy tarde pero perdí los otros días. Estaba el baño lleno de moho no me provocó ni siquiera bañarme, toda la habitación en mal estado piso dañado clóset roto etc. Además de los indigentes casi que enfrente del hotel.
Stayed 6 nights in May 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find a better hotel or location

THB most of this ares is rather dated and tired however putting that to one side i would not recommend staying at this hotel we only selected as it was close to the venue but wished we selected more wisely.
Stayed 3 nights in Jun 2025

8/10 Good

CLAUDE

Liked: Cleanliness, staff & service
Points positifs: l'accueil est agréable, le personnel est serviable et professionnel. C'est un hôtel fait pour dormir uniquement. Le petit déjeuner buffet , café à volonté. Tres proche à pied du centre historique et lagare Autre atout :
Stayed 3 nights in May 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The was a problem with my reservation so I had to move to another hotel
Stayed 1 night in May 2025

4/10 Poor

Nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities
ce 5 étoiles ne vaut pas 1 étoile en France
Stayed 4 nights in May 2025

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean but bearable

We had a really good time in Palermo, the hotel is very well located in the city centre. We booked a standard double room.The room was not clean, there was lots of dust and our bathroom had a very large patch of black mould in the corner above the shower, we complained but no one came to clean it. The safe had no batteries in it and we couldn't use it. In general the room was more hostel styled, the double bed was two singles beds pushed together and the mattresses were different thicknesses and firmness so it wasnt a very comfortable sleep for a couple, there was also a set of metal bunk beds in the corner that felt strange. All in all it was cheap and well located, you could probably survive one night in it for a city base, you won't want to spend much time there. Breakfast was ok, coffee was nice and it was nice to have a 24/7 reception.
Stayed 3 nights in Apr 2025