「the hotel is located bit far from down town, rental car may be necessary. well maintaîned, very friendly manager and staffs and beautiful view make stay enjoyable. less crowded, more private.」
「Hotel is lovely, staff are super friendly, pool is amazing and hot tubs in the room are well worth the extra money when you have an evening to look over the caldera in the hot tub. Only complaint is the costs of Taxis in Santorini which is unfortunately not a hotel problem and can be avoided 」
「Super great view, warm welcome and did go far and beyond in helping us out. The whole hotel is in great shape, well taken care of. Breakfast on the balcony is lovely too. Compared to other stays on Santorini this one is really worth the money!」
「Pool area was fantastic and the staff could not of been more gracious. The entire hotel inside and out was extremely clean. Would come back to this hotel.」
「I like the place so much
But no internet connection inside the room we have to go outside to connect for wi fi and is so cold to be outside in the night. Also we can't plug to change our phone we have to barrow 1 outlet to charge our phone. The stuff is so friendly the breakfasts was so good all the employees really good.」
「Makella and provided excellent customer service.
The property is clean and well maintained.
Keep
In mind office closed at night. Several people were accidentally locked out of their rooms with no way back in. Makella provides her cell number, make sure and same it incase this happens to you. Over all, highly recommend this property 」
「The hotel was absolutely immaculate, with exceptional customer service that truly stood out. The view was breathtaking, and the food at the on-site restaurant was fresh and delicious. It’s conveniently located—just a 15-minute drive from Fira, the center of Santorini, and about 30 minutes from Oia. I would definitely recommend this hotel to anyone visiting Santorini.」
「The staff were brilliant, so lovely and polite, the hotel is small but has the most beautiful views. For us it was convenient and affordable and we will probably stay there again in the future. There isn’t a lot to do in the hotel or the surrounding area but we got cabs to city centres. 」
「Pictures do not do this property Justice! The views are breathe taking, i highly reccomend staying here, east access with car and short distance from all towns! Its nice to stay away from the busy areas such as thira and Oia but be able to access it in a short distance. Maria is an amazing host and is very helpful!」
"I had a very unpleasant stay at your hotel, and I must say it was the worst accommodation I have ever experienced. I will never stay here again.
The bathroom and toilet had no ventilation, were full of mold, and smelled terrible. The pool was slimy with moss, making it unhygienic and unpleasant to use. There were no slippers provided among the amenities.
The staff’s attitude was also unacceptable. After I refused to join the cruise tour you were promoting, the staff became extremely rude and even ignored me at times.
The damp sheets made it difficult to sleep, and although I had hoped for proper cleaning service, the room was hardly cleaned at all. Only the towels and water were replenished, which was extremely disappointing.
Overall, this was an unacceptable experience, and I strongly urge you to improve your facilities and staff training.
"
