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ハカ ロッジ ベイ オブ アイランズ - ホステルの口コミ

2 out of 5
ハカ ロッジ ベイ オブ アイランズ - ホステル
76 Marsden Road, Paihia

口コミ

9.2

とても素晴らしい

評価 10 - 121 件の口コミ中 80 件が非常に良い" "
評価 8 - 121 件の口コミ中 36 件が良い" "
評価 6 - 121 件の口コミ中 2 件が普通" "
評価 4 - 121 件の口コミ中 1 件が不満" "
評価 2 - 121 件の口コミ中 2 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
また泊まりたい:)
クライストチャーチのハカロッジを以前利用して、その快適さ、アットホームさ、スタッフのフレンドリーな所が大好きで、パイヒアでも利用しました！やっぱり最高でした！ バンクベットには読書灯とコンセント、USBポート、カーテンが付いていて快適！窓が大きなリビングルームも広くて明るくて、リラックスできました。 トイレ、シャワールームもとっても綺麗。 無料の駐車場が2,3分歩いた所にありました。街中の便利な場所にありますが夜はとても静かで大満足の滞在でした！
2018 年 9 月に 1 泊滞在

10/10 (非常に良い)

hf

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
新しくきれいなアコモ
清潔なので日本人には快適に過ごせるおすすめのバックパッカーです。 場所もバス停とインフォメーションセンターの斜め前と言う最高に便利なところでビーチの目の前なのでリビングルームの大きなガラス越しに素晴らしい景色が広がります。 ビルの二階なので、少し見つけにくいのは否めません

10/10 (非常に良い)

k

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
居心地が良い
スタッフが良い 雨降るから　傘持って行ってね　と声をかけてくれた キッチンが広々として　きれいで　リラックスできる 女性ならではの気遣いが出来ているホテル

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Elizabeth、Wellington

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Uptodate and secure facilities, in a modern building with lift access. Well stocked except for a clean towel which I would have appreciated.
2024 年 4 月に 1 泊滞在
Haka Lodge Bay of Islandsからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your review.

8/10 (良い)

Deann

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Had a fantastic stay, nice private curtains in dorm but my one qualm was the bed was very hard and the room was hot, making for an uncomfortable sleep. Other than that I loved the hostel
Haka Lodge Bay of Islandsからの返信 (投稿日 : 2024 年 3 月 14 日)
Kia Ora Deann,Thank you for your feedback, it was a pleasure having you stay with us.

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. A calm and clean place. Only thing I can think to complain about is the shower pressure. One time it was fine, then the next time it was barely a dribble, despite no one else using the showers at the same time. Otherwise was a perfect stay.
2024 年 2 月に 1 泊滞在
Haka Lodge Bay of Islandsからの返信 (投稿日 : 2024 年 3 月 7 日)
Kia Ora,Thank you very much for your review.

10/10 (非常に良い)

Luc

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Haka Lodge Bay of Islandsからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you very much for your review.

10/10 (非常に良い)

Gillian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Haka Lodge Bay of Islandsからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you very much for your review

8/10 (良い)

Warren

2023 年 12 月に 3 泊滞在
Haka Lodge Bay of Islandsからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you very much for your review

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Haka Lodge Paihiaからの返信 (投稿日 : 2023 年 12 月 3 日)
Hi thank you so much for your kind review. We are glad that you enjoyed your stay.

8/10 (良い)

AMANDA

グループ旅行
良かった点 : スタッフとサービス、設備とサービス
It was my first time in a very long time in a back packers sharing all common areas. I feel a cleaner should be on hand to clear the areas left messy by alot of people with low cleanliness standards. The kitchen shared equipment needs to be update ie fridges & cupboards. The room I shared was stuffy with no windows and a noisy air vent humming all night so this was uncomfortable. A lovely senior staff member helped with our non working room facilities. Air con should be in every room esp with 2 or more people sharing. The view and location was amazing. Linen clean and comfy beds. I would request a room with windows next time. As we were on a road trip parking was an issue when unpacking our personal effects. possibly obtaining a few spaces in the back of the complex would be convenient. all in all a pleasant 2 day stay.
2023 年 10 月に 2 泊滞在
Haka Lodge Paihiaからの返信 (投稿日 : 2023 年 12 月 3 日)
Hi there Amanda, thank you for your review. We are working to improve our kitchen facilities. Paihia is such a lovely quaint little town that unfortunately has very limited parking for the whole of the township. If you ever return, we would love to explain parking to you to make it a smoother arrival and departure experience.

8/10 (良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice view
2023 年 10 月に 1 泊滞在
Gillian and the Haka teamからの返信 (投稿日 : 2023 年 10 月 20 日)
Thanks Christine! We're pleased you enjoyed our million dollar views :-)

10/10 (非常に良い)

C A

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
HAKA reservation Teamからの返信 (投稿日 : 2023 年 6 月 11 日)
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust. We’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's all about location and staff here, particularly Gillian. (And, they answer their phone!) She was extremely helpful, professional, and kind. It's thanks to her and her knowledge of the North Island that I found some cool spots to hang out in. The kitchen and common room have a beautiful (although somewhat obstructed) view of the ocean, and are spacious. There were enough showers to go around, although I think some additional common toilets could be added--two per gender weren't enough. I stayed in a private room two nights and a dorm for one. Both were comfortable stays. When I moved to the dorm, I was worried about noise as it was right next to the common areas. But staff were good about closing the door at 10:30pm. Some hooks or additional racks would be handy in the private room bathrooms. I would have no hesitation in recommending this property.
Gillianからの返信 (投稿日 : 2023 年 5 月 3 日)
Kia ora Jacqueline,Thank you so much for your wonderful review of your stay with us - we love great feedback, and we're always looking for ways to improve, too!I hope the rest of your travels were fantastic, and all the best for the future,Nga mihi (kind regards)Gillian & the Haka Paihia team

8/10 (良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very clean and functional. Well suited to a young person/people. I did feel I get get better value for money by spending a little bit more and staying else where.
2023 年 4 月に 1 泊滞在
Reservations Team からの返信 (投稿日 : 2023 年 4 月 23 日)
Kia Ora Peter,We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Bay of Islands

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful and Relaxing seaside hostel
The hostel was very friendly and safe. There was a fantastic lounge area that we used for cooking and leisure time. The view was beautiful and they let us leave our large bags in a locked room and use the bathroom and facilities after we checked out (while we waited for the bus). It was very clean and the only negative is that the shower door didn't hang completely straight. I would definitely book again!
2023 年 2 月に 3 泊滞在
Reservations Team Haka Lodge Bay of Islandsからの返信 (投稿日 : 2023 年 3 月 22 日)
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Bay of Islands

2/10 (非常に不満)

Vaibhav

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The uniqueness of property is its location bang opposite to shore. Staff is very helpful, resourceful and kind. Unfortunately, room allotted to me had no window or air duct. It was a bright shine warm day and temperatures were in early 30s. Inside room temp was hot & humid. I spent almost till 11:30 in dining area so that inside room temp is bearable and once you are so tired and sleepy you do not feel anything around. Same was complaint from other guests. Rooms have no air duct or window. Fans were also average at least coolers would have somehow helped. But other than this drawback everything else is super cool.
2023 年 1 月に 1 泊滞在
Haka Lodge Paihiaからの返信 (投稿日 : 2023 年 1 月 26 日)
Kia ora Vaibhav, Thank you for taking the time to share your review, We are glad that you liked the location, we are aware that the heat can be challenging for some and we are working on what can be done to cool the property down.

10/10 (非常に良い)

Samantha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice Hostel and in a very good Location
2022 年 6 月に 1 泊滞在
Haka Lodge Paihiaからの返信 (投稿日 : 2022 年 6 月 28 日)
Kia ora Samantha, Thank you for taking the time to share your review, We are glad you enjoyed your stay. We hope to welcome you again soon.

10/10 (非常に良い)

Dinesh

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent
2022 年 1 月に 1 泊滞在
Tayliahからの返信 (投稿日 : 2022 年 1 月 31 日)
Kia ora Dinesh, Thank you for taking the time to share your review with us, We are thrilled you enjoyed your stay and hope to welcome you again soon. Nga mihi Tayliah

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good enough for the price
2021 年 5 月に 4 泊滞在
Coletteからの返信 (投稿日 : 2021 年 5 月 31 日)
Kia ora, Thanks for your review!

2/10 (非常に不満)

宿泊されたお客様

グループ旅行
良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
The room had no ventilation no open window . Stayed in room 11 in summer with no open windows mid summer so hot an stuffy ..not to mention claustrophobic. All of which i think is pretty illegal ie no ventilation.
2021 年 1 月に 1 泊滞在
Colette からの返信 (投稿日 : 2021 年 1 月 18 日)
Kia ora, Thank you for your feedback - I believe the manager, Annika has been in touch with you directly regarding this, however if that is not the case, please reach out to her at the Lodge. We do apologise for your experience!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Basic but nice
Basic, but very central. Used private room with possibility for parking. Nice view from the common areas
2020 年 3 月に 1 泊滞在
Coletteからの返信 (投稿日 : 2020 年 4 月 13 日)
Kia ora, Thanks for your feedback - we are pleased you enjoyed your stay - the views are amazing aren't they?

10/10 (非常に良い)

Inge Lise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 2 泊滞在
Quinten - Lodge Managerからの返信 (投稿日 : 2020 年 3 月 11 日)
Thanks for this fantastic review!

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Top Lage direkt am Hafen von Paihia mit super Ausblick. Parkplätze sind nicht kostenlos, sondern kosten 5 Dollar pro Tag und es gibt nur 4 Stück! WLAN hat nicht funktioniert.
2020 年 2 月に 1 泊滞在
Quintenからの返信 (投稿日 : 2020 年 3 月 3 日)
Hi there, Thanks for this great review! The closest car parking is indeed not free, however, there is free car parking only 10min walk which is free. When we have full occupancy, the wifi can sometimes be a little moody, due to high traffic and we apologies for that. We do hope you enjoyed your stay and hope to see you again!

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This is just a great place to stay, the location is stunning, the rooms and facilities better than most backpackers,very good value.
2020 年 2 月に 2 泊滞在
Quinten - Lodge Managerからの返信 (投稿日 : 2020 年 2 月 20 日)
Thanks for this great review!

10/10 (非常に良い)

Diane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 5 泊滞在
Quinten からの返信 (投稿日 : 2020 年 3 月 3 日)
Thanks for the great review! - Haka Team Paihia

10/10 (非常に良い)

Rachel、Alberta, Canada

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hostel is in the perfect location! It has a beautiful view of the bay from the kitchen and common area with plenty of room to sit and enjoy the view! The room I was in was quite small (4 bed female dorm), and the luggage lockers are a bit tricky (made of wood and can swell with the heat), but you don’t spend much time in such a beautiful place, so everything worked out just fine! I met several of the staff during my stay there, and they were all incredibly nice and welcoming! They gave great suggestions for food and activities as well! The view alone would make anyone want to stay here, so the friendly and helpful staff, and clean bathrooms, kitchens and showers are an incredible bonus! I would definitely stay here again!
2020 年 1 月に 3 泊滞在
Colette からの返信 (投稿日 : 2020 年 2 月 3 日)
Kia Ora Rachel, Thank you for the amazing review - the team and I are so pleased that you had a wonderful stay with us. We look forward to welcoming you back! Nga mihi, Colette

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Haka lodge paihia
Amazing views, close to all amenities, kitchen amazing with three cooking stations and the rooms are lovely - I love the privacy curtains and own charging points, bathrooms clean and tidy and staff are exceptionally friendly and very informative
2020 年 1 月に 3 泊滞在
Colette からの返信 (投稿日 : 2020 年 2 月 3 日)
Thanks Susan - we are so pleased you had a great stay with us. Our bunks are good aren't they?! We hope to welcome you back in the near future. Nga mihi, Colette

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Haka lodge paihia
The lodge itself is in an amazing location, The staff were exceptionally friendly and knowledgable in their advice re trips, the rooms were comfortable and the privacy curtain was a nice touch, shower room was amazing clean and bright, kitchen was also spotless with three areas to cook and the view from the dining table was amazing - It Would have easily rivalled what you could have got from a 5star hotel - all in all very enjoyable experience and I look forward to staying on another Haka lodge
2020 年 1 月に 1 泊滞在
The Haka Teamからの返信 (投稿日 : 2020 年 1 月 5 日)
Kia Ora Susan and thanks a lot for your review, it means a lot to us!

6/10 (普通)

Suzanne

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly staff. Great location. Clean, spacious kitchen and lounge area. Limited reserved parking but cheap. Room 11 was noisy because of air conditioning which didn't work very well. Stuffy, hot room with no opening windows. We stayed at Haka Lodge in August 2019 but in a different room and had no problems..
2019 年 12 月に 1 泊滞在
The Haka Teamからの返信 (投稿日 : 2020 年 1 月 5 日)
Kia Ora Suzanne, thanks for your feedback!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 3 泊滞在
The Haka Teamからの返信 (投稿日 : 2019 年 12 月 22 日)
Kia Ora and thanks a lot for your review!

10/10 (非常に良い)

M.-Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worth to stay
Good stay. Just the dubble room is small and no aircon. But perfect located 😀
2019 年 12 月に 1 泊滞在
The Haka Teamからの返信 (投稿日 : 2019 年 12 月 22 日)
Kia Ora and thanks a lot for your review!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 11 月に 14 泊滞在
The Haka Teamからの返信 (投稿日 : 2019 年 12 月 22 日)
Kia Ora and thanks a lot for your review!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location fantastic views staff super friendly and helpful. Would stay again for sure.
2019 年 12 月に 4 泊滞在
The Haka Teamからの返信 (投稿日 : 2019 年 12 月 22 日)
Kia Ora and thanks a lot for your review!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super clean and nice location. Big window on the lounge & kitchen with great view outside. Bedroom, toilet and bathroom were spotless. Good internet connection as well. Friendly staff.
2019 年 11 月に 2 泊滞在
The Haka Teamからの返信 (投稿日 : 2019 年 12 月 3 日)
Thanks a lot for your review it means a lot to us!

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
That View Though .....
It is worth it just for the views!! Great wooden bunks which are really comfortable. Each comes with a privacy curtain, light and socket. Although in my bed, the light and socket were at the opposite end to the pillow. Big kitchen and lounge area, with plenty of space to cook and eat. Really good wifi in the common area, but not so good in my room, at least. Bath and shower rooms were clean, although two of the showers were out of order when I was there (and one is reserved just for staff). Centrally located, with a supermarket just a couple of minutes walk away and plenty of choices to eat if you don't want to cook.
2019 年 11 月に 2 泊滞在
The Haka Teamからの返信 (投稿日 : 2019 年 11 月 13 日)
Kia Ora Mark and thanks for your review! We always aim to give our guests the best of the best, the out of order showers were going through some maintenance work to make sure that you can enjoy a long hot shower after a day in the Bay :) We're sorry to hear that you had some problem with the Wi-Fi, we have the best connection in the area and sometimes it just depends on which provider you are with. Next time come and see a member of the staff and we'll be very happy to help you!!

4/10 (不満)

Peter

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 11 月 28 日)
Thank for your review

10/10 (非常に良い)

Simone

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在
Katyからの返信 (投稿日 : 2019 年 10 月 30 日)
Thanks a lot for your review!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
excellent location. good facilities. however power sockets in room 12 do not work.
2019 年 9 月に 1 泊滞在
Katyからの返信 (投稿日 : 2019 年 10 月 16 日)
Kia Ora and thanks a lot for your review! We're very sorry about this inconvenience, we were undergoing some electrical maintenance work and were struggling to find the source of this problem. Now is all fixed up!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Leider hatte das Zimmer kein Fenster wodurch die Luft nicht so gut war. Ansonsten war das Hostel und die Mitarbeiter aber super. Würde es trotzdem weiter empfehlen.
2019 年 4 月に 3 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 4 月 17 日)
Kia Ora, Thank you so much for taking the time to leave us a review. We are about to implement some more permanent solutions to this issue so stay tuned! Thrilled to hear you enjoyed your stay otherwise. Hope to see you again someday! Best, Lindsay

8/10 (良い)

Siu Shan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Helpful staff
The receptionist (a girl with a big ear holes) is really helpful and informative. The room is a bit small. Toilet and shower room are clean and in good condition.
2019 年 3 月に 2 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 3 月 26 日)
Kia Ora! Thanks! This is great feedback. I will pass along your complements to Jess. Sorry to hear you found the room small. Glad to hear everything was clean and in good working order! I wish you the best during your travels in NZ, Lindsay

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the location, view from the communal lounge
2019 年 3 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 3 月 6 日)
Kia Ora! Thank you so much for the review. We agree, that view is pretty hard to beat. Cheers!

8/10 (良い)

Véronique

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Auberge de jeunesse bien située
Chambre confortable avec un grand lit très agréable. Le lavabo dans la salle de bains privée est vraiment petit. Le parking est en fait un parking public, pas très pratique avec des bagages. La connexion internet est très lente et ne marche pas correctement. Belle vue de la cuisine.
2019 年 2 月に 2 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 3 月 13 日)
Kia Ora, Thanks so much for the review. Glad to hear you enjoyed your stay! With respect to parking, we recommend that guests utilize the 10 or 30 minute spots that are right beside the lodge in order to unload luggage and get checked in. Then, once provided with the parking pass, move the car to the public lot which is less than a one minute drive (or 5 minute walk). So glad you enjoyed the view from our communal areas! Sorry to hear the Wifi was slow. Did you notify a staff member? Sometimes we can restart the router, or move you onto our staff Wifi network- you just have to let us know. Wishing you the best! Lindsay

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location and private rooms are great value. Good mix of backpackers and other travellers.
2019 年 2 月に 3 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 2 月 26 日)
Thanks so much for the kind review!!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 2 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 4 月 23 日)
Thanks!

10/10 (非常に良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location in the centre of Pihia. Modern clean rooms, we has a private bathroom which had a great shower.
2019 年 2 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 2 月 19 日)
Kia Ora, Thank you so much for taking the time to leave us a review! So glad to hear you enjoyed our facility!! Wishing you the best, Lindsay

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Fantastic views of Bay of Islands from air-conditioned dining/lounge area. Friendly helpful staff. Very cramped space in our bedroom & not air-conditioned and very hot; fan provided but still too hot to stay in bedroom for most of the day. I noticed bunk bedrooms were even more cramped necessitating everyone to go to community areas for relief. For hygienic reasons I suggest paper towels to be provided in kitchen area to dry dishes instead of the damp old tea-towels provided. WiFi was erratic. Apart from that, it was still a lovely place to stay for a few days.
2019 年 1 月に 4 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 2 月 7 日)
Kia Ora, Thank you so much for taking the time to leave us a review. We really appreciate it. I'm so glad to hear you enjoyed our communal areas and of course, the fantastic views. We offer the dish towels for environmental reasons, and they are changed twice a day. It's possible that you encountered the wet towels just before they were changed. A tip in case you come back is that there are always fresh ones in the cupboard in the kitchen :) Sorry to hear the WIFI was an issue. Did you notify a staff member? I always offer to help and if it continues to be unsuccessful then I will switch the guest to our staff wifi. This does not happen often, but there is always someone here to help you. Thanks again for the valued feedback. We hope you are having a fab time in NZ. Kindly, Lindsay

10/10 (非常に良い)

Emmanuelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 1 月 15 日)
Thank you!

10/10 (非常に良い)

Emmanuelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 1 月 22 日)
Thank you so much!