施設の入り口
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ザ パレス ホテル & スパの口コミ

3 out of 5
ザ パレス ホテル & スパ
Esplanade Road, Paignton, England

口コミ

8.8

非常に良い

評価 10 - 162 件の口コミ中 88 件が非常に良い" "
評価 8 - 162 件の口コミ中 47 件が良い" "
評価 6 - 162 件の口コミ中 23 件が普通" "
評価 4 - 162 件の口コミ中 2 件が不満" "
評価 2 - 162 件の口コミ中 2 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

DAIKI

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
2021 年 6 月に 1 泊滞在
Jade - Reservationsからの返信 (投稿日 : 2021 年 6 月 9 日)
Dear Guest, Thank you for taking the time to leave a review for your recent stay here at The Palace Hotel & Spa. We hope to welcome you again soon! Kind Regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
市外からは遠いがそれ以外は満足
レセプションがとても気を遣ってくれて気持ちが良かった。角へ部屋でＷＩＦＩが使えるのが仕事上便利だった

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Aryshs

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Karen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay, chilled atmosphere & kind staff. Loved the place 👍
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Justine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Arysha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff, the service is fantastic. Spa and pool lovely experience.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Arlene

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
2024 年 3 月に 3 泊滞在

8/10 (良い)

William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Position of hotel
2024 年 3 月に 2 泊滞在

8/10 (良い)

Lyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well sited on Paignton sea front
Fabulous view of the sea and very helpful staff. Good breakfast.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Hassan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Arysha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are amazing, nothing to much trouble for them
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

MARK

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would like to thank all the staff for their professional and friendly service. The breakfast was excellent. I will be back
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value for money, friendly budget hotel
A good budget 3 star hotel right on the sea front which is punching above its weight in terms of cost to value given. I stayed for 6 nights in January. All staff I spoke to were friendly, outgoing and professional-easily comparable to more expensive and chain hotels There was ample free parking on the hotel grounds. The connection strength and speed for the free Wi-Fi was good in all the areas of the hotel I went. The room was comfortable and clean, with servicing each day as standard. A small but useable gym+pool is available for a small fee (I was given complementary credit for x3 uses during my stay which was a nice touch). Irons are available on request for those needing to press clothes. The included cooked breakfast was good quality, much better than I have had in some more expensive hotels. Evening meals in the hotel seemed expensive, but you are on the seafront, so within 5 minutes walk there are lots of options. The only thing that I think could be improved on is if breakfast started at 07:30 not 8:00, for early risers and those wanting to get out and about on their travels. I would stay here again, as it offered excellent value and ticked off all the things I needed from a hotel.
2024 年 1 月に 6 泊滞在

2/10 (非常に不満)

Fiona

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Arysha

良かった点 : 設備とサービス、施設のコンディションと設備
The staff are amazing
2024 年 1 月に 2 泊滞在

6/10 (普通)

Clayton

良かった点 : 清潔度、設備とサービス
Distinctly average, appear to be on cost saving measures. Service poor apart from Receptionists and Becky.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

P

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Liam

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic
A last minute booking for a business trip. What a great find. Fantastic Staff, both at Checking & out, and also in the restaurant. Also the food was not only very tasty, but great value. This will be my go to place when I am in this area.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Vivienne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing and Comfortable stay in Paignton
Comfortable bed and warm room at a cold time of year. Breakfast was very nice. Top man Paul, a star in the Dining Room. Friendly and helpful staff in general. Leisure facilities available at this hotel. Pool and Spa. Unfortunately I had a bad throat at the time of staying, so wasn't able to make use of these.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service at the Palace Hotel is exceptional. All the staff are polite and friendly while remaining professional. Our room was clean (as was the hotel overall) and extremely comfortable. We stayed B&B and the breakfast was delicious with plenty of choice.
2023 年 11 月に 3 泊滞在
Stanze からの返信 (投稿日 : 2023 年 11 月 30 日)
thank you so very much for your lovely review. We will pass this onto our management team and we hope to see you very soon again. Best wishes

10/10 (非常に良い)

Carole

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Step back in time
Beautiful hotel if you love old architecture and beautiful art. The restaurant staff were so friendly and I have to mention Paul who was clearly dedicated to the hotel and guests.
2023 年 11 月に 2 泊滞在
Stanze からの返信 (投稿日 : 2023 年 11 月 30 日)
thank you so very much for your lovely review. We will make sure that Paul will know you left him a nice comment. We hope to see you very soon. Best wishes

8/10 (良い)

Chris

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Stanze からの返信 (投稿日 : 2023 年 11 月 30 日)
thank you for leaving a review for us. We hope you enjoyed your stay with us. Kind regards

10/10 (非常に良い)

Mailyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Stanze からの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you for your lovely score. We hope you have enjoyed your stay. Kind regards Stanze

8/10 (良い)

Diane

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Denise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Chris

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff were superb, very helpful, food lovely. Everyone was friendly and welcoming.
2023 年 7 月に 6 泊滞在

10/10 (非常に良い)

Simon

2023 年 7 月に 1 泊滞在

6/10 (普通)

Lee

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
If you are over 75 this is the place for you. Unfortunately I am not!! Don't be tricked in to booking in for dinner the restaurant was not as busy as we were lead to believe. There are some great places within walking distance. Breakfast was a bit disappointing there are a lot of supplements on items (you have to pay more). We were also woken up at 0700 both morning by someone slamming a door several times below our room which I think was the kitchen.

10/10 (非常に良い)

katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spotlessly clean and perfect location
Perfect location and spotlessly clean. We had a lovely big room with sea views, (see picture), king sized comfortable bed and bay window with arm chairs and coffee table, which added to the ambience. A lovely stay for my birthday, thank you
2023 年 5 月に 1 泊滞在
Stanze からの返信 (投稿日 : 2023 年 6 月 21 日)
thank you for your lovely review. We are very happy that you have enjoyed your stay with us. We hope to see you very soon. All the best Stanze

6/10 (普通)

Nick

出張
Disappointed with the breakfast especially as it cost £12 through Expedia. Never a had a boiled English breakfast before…and never will again. Have had better breakfasts from the Little Chef in the past and trust me that is not a compliment. At least it wasn’t big enough to be unhealthy.
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Daryl

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I would go back again any time - great find.
Clean, quiet and lots of free on-site parking. Wi-fi is not great but the restaurant is fabulous. Well cooked, piping hot food and with plenty of choice. The staff are friendly and helpful, especially the restaurant manager (or head waiter, I'm not sure). My only moan is that it is not obvious how you get to reception! For 1st time visitors - looking at the front of the building it is down the right hand side. Great location overlooking the beach and close to the pier.
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay !
The room was gorgeous, as were the views. The staff were very helpful and the breakfast was delicious.
2022 年 9 月に 1 泊滞在

8/10 (良い)

michael

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable and quiet room in a good location
2022 年 9 月に 1 泊滞在

8/10 (良い)

Till

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alles gut.
Lage sehr gut. Bett bequem. Zimmer in Ordnung. Leute nett.
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay
Our stay was amazing
2022 年 7 月に 3 泊滞在

6/10 (普通)

Aaron

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Spar close to early and hotel needs abit of a make over .Breakfast could have more continental layed out .
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a wonderful night, the room was huge, the bed was big and comfortable, the bathroom was large too, the room was realy clean. Complementary tea, coffee,hot chocolate and biscuits were also in the room. A trouser press was in the room if needed. Breakfast was included, if what you wanted wasnt on the menu and was a reasonable ask, they did it for you. We are going back for another stay later this year. Oh i nearly forgot, if you wanted to use the spa it would only cost an extra £5, treatments were extra. Thank you so much for our lovely evening and morning. See you soon.
2022 年 6 月に 1 泊滞在

6/10 (普通)

Shirley

2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent one night break
Excellent one night stay in sea view club room. Added the 4 course evening meal at an additional £19 each and it was delicious and amazing value.
2022 年 2 月に 1 泊滞在

8/10 (良い)

Alan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Dominic

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

Trevor

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quality hotel on the sea front.
A super place to stay, either for business or holiday. Plenty of easy parking. Great staff and breakfast. A place to return to.
Palace Hotel
2022 年 1 月に 1 泊滞在
Edwardからの返信 (投稿日 : 2022 年 1 月 16 日)
thank you so much for your kind words, we look forward to seeing you again soon.

10/10 (非常に良い)

Graham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Get away
Just a break for a night
2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Marjorie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding stay
A very comfortable and enjoyable stay right on the front and opposite the pier. A short stroll into town. The staff were extremely friendly and courteous and nothing was too much. The dining and breakfast was very nice and plentiful. The pool and fitness centre was an excellent bonus. Will definitely stay again.
2021 年 12 月に 2 泊滞在
Edwardからの返信 (投稿日 : 2022 年 1 月 16 日)
thank you for your review, we are so glad you enjoyed your stay with us, we cant wait to see you again soon

8/10 (良い)

S

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good night stay
The hotel was a perfect location. Plenty of parking. Staff at the hotel are helpful and lovely. Rooms were a very good size (bathroom a little small compared to the room size) the rooms are very very dark with no main head lights. Had to keep the bathroom door open to keep light in the room when the curtains were closed. Breakfast was good, variety of continental and cooked. The walls are like thin plasterboard, you can hear everything outside in the corridor, people on their phones, shutting and opening doors.
2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Debra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked a 5 night break at the end of November. A few days before arrival I received a phone call advising me of a special offer to have dinner at the hotel for £15 a night rather than £25 for the 5 course Table D’hote, which I took up, effectively making my stay half board. On arrival I was told that as I was half board I could use the pool/gym/sauna facilities free (effectively saving me the £5 per night charge!). The staff are lovely, nothing is too much trouble. The evening meal was really very good, the menu changed every night and was really good value. The breakfast menu was also varied, not just “full English” which was very welcome There was entertainment in the hotel which was also enjoyable. I used the pool every day and also the sauna/steam room a few times. The hotel is clean & comfortable, there are many original features in the public areas and later additions are sympathetic to the original Victorian architecture. I enjoyed my stay very much and I am looking to return some time in 2022.
2021 年 11 月に 5 泊滞在

6/10 (普通)

David

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在