施設の入り口
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ハワイアン サンクチュアリの口コミ

3 out of 5
ハワイアン サンクチュアリ
13-3194 Pahoa Kalapana Rd, Pahoa, HI

口コミ

7.6

良い

評価 10 - 30 件の口コミ中 12 件が非常に良い" "
評価 8 - 30 件の口コミ中 7 件が良い" "
評価 6 - 30 件の口コミ中 4 件が普通" "
評価 4 - 30 件の口コミ中 5 件が不満" "
評価 2 - 30 件の口コミ中 2 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.0/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

8/10 (良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very enjoyable stay for my holiday in Hawaii. I would love to return there.
2024 年 4 月に 7 泊滞在
Weekend GMからの返信 (投稿日 : 2024 年 5 月 26 日)
Aloha Susan, thanks for taking the time for your review. We would love to host you again in the future. Mahalo,Anita

4/10 (不満)

Abigail

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Lakshmi からの返信 (投稿日 : 2024 年 3 月 28 日)
Aloha Abigail, Thank you for your feedback and stay with us at the Hawaiian Sanctuary . We apologize if we weren’t able to succeed your expectations. Please leave us a feedback with your concerns so we are able to improve our service. Unfortunately you didn’t communicated with me about your concerns , so I would had been able to make your stay an excellent one . Mahalo , Lakshmi, Housing Manager - Hawaiian Sanctuary.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Off-the-Beaten-Path
This location was the perfect spot for an off-the-beaten-path experience! It’s got a cafe, mini farm, hot tub/sauna, a nursery, and so much more. We only stayed one night in one of the cabins and it was excellent. You can hear the rains and the forest sounds right outside your window. The people there were also so friendly, inviting, and warm.
2024 年 2 月に 1 泊滞在
Nitaからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you so much for your kind words. We love our guests and sharing our farm experience. Safe travels & A hui Ho

8/10 (良い)

Ardis

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Peaceful, quiet retreat
This was the best sleep i have gotten in forever. It was so dark and peaceful (coqui frogs and peacocks don’t bother me; they’re like a lullaby from nature). The beds were very comfortable. If you stay in the flower named rooms, you are close to a bathroom and have a sink in your room. The cabins are a little more rustic in that you have to walk to the shared showers and bathrooms. The outdoor showers were lovely and clean. The bathrooms were also clean and usually there wasn’t a wait. The hostess is lovely and inviting. The coffee in the morning was very appreciated and delicious. I wish i had gone to a yoga class. All in all if you don’t mind roughing it a little, and especially if you have even a little bit of hippy free spirit to you, this is a great place to stay!
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Michael Kilohana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay, great place
2024 年 2 月に 2 泊滞在

8/10 (良い)

JoAnna A

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 6 泊滞在
Lakshmi からの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for your stay with us. We enjoyed having you as our guest . Please feel welcome to come back anytime We wish you safe travels . Mahalo

4/10 (不満)

Christina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Lakshmi からの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for your stay with us . Please leave us a feedback in which areas we can improve . We wish you safe travels . Mahalo .

10/10 (非常に良い)

Christopher

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Booked here for just one night because it was very affordable. Wasn't expecting it to be as much fun as it was! Besides being a beautiful property, there was an EDM dance party going on a short walk from the room. Fun people, great music, free party! The room you'll be staying in is small, and you'll be sharing restroom facilities, but for the price, all the wonderful common areas, the spa, the gorgeous surroundings, and the possibility of live DJs (!) you get far more than you paid for. A wonderful Hawaiian surprise.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

sally

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Totally quiet!!! Best sleep I’ve ever had!! No TV no distractions just rest!!!
2023 年 9 月に 1 泊滞在

8/10 (良い)

Jacob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Navin、Chico

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great community and idea. Off grid relaxation
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Irina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had and amazing and peaceful time in Hawaiian sanctuary I like the area and location and very helpful and friendly staff ! Highly recommend this place
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

Mehry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place for nature lover
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Julian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
🔥
2023 年 4 月に 1 泊滞在

6/10 (普通)

Melvin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Interesting stay
The people were welcoming, rooms were clean but, at our age, we needed an in-room bathroom. Disappointed we had to pay for the coffee after the first cup.
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Nikolai

4/10 (不満)

heather、West St Paul

10/10 (非常に良い)

Monica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the surrounding nature around us. Our daughter is very comfortable. And my husband been getting the deep sleep he’s missed.

10/10 (非常に良い)

Patrick Carl

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 5 泊滞在

6/10 (普通)

Ben

2022 年 7 月に 4 泊滞在

8/10 (良い)

Mauricio、San Antonio

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was awesome! The only issue was that the smoke detector was not disconnected.
2022 年 6 月に 2 泊滞在

8/10 (良い)

Mariel E

2022 年 5 月に 2 泊滞在

6/10 (普通)

Taranjeet

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
It's a nice property, and the people there were VERY NICE and HELPFUL however, our stay was not pleasant. It was very noisy as there was a party/event which was noisy until at least 10 pm, and our room did not have AC therefore we kept the window opposite to this party open room to provide airflow and to keep this room somewhat cool. And after the party, we would hear animals, which was nice at first but when you are trying to sleep, it was just annoying. We didn't get much sleep that night. We were there just to pass the night and fresh up for the following day and we knew that bathroom would be shared and there would be a sink in the room, which was not the case and the shared bathroom was dirty and not maintained, the shower head did not have any presure, it was rusted. Although the people were amazing, I would not stay here again.
2022 年 4 月に 1 泊滞在

8/10 (良い)

Jeremy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pure Sanctuary
Checked in later in the evening and was pleasantly greeted even after the posted check in time. Spa was relaxing and perfect for recovering from a long day and hike. Sanctuary was exactly what was needed
2022 年 1 月に 1 泊滞在

2/10 (非常に不満)

Razz

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Do not recommend. Owner has been notified about bed bugs, but does not care to do anything about them.
2021 年 8 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
We were informed the morning after our arrival that we had to leave. We were told we could go to the kitchen for breakfast, and the people staying there were very rude. The only nice person was Brenda, who tried to help us figure something out.
2020 年 5 月に 2 泊滞在
Stanからの返信 (投稿日 : 2020 年 5 月 23 日)
Aloha, We are sad to say that we were required to report these people to the Department of Hawaiian Affairs for breaking quarantine rules they had agreed to and needlessly exposing our staff to potential Covid threats. Nice people though, we were sorry we had to do it but had no other choice. I hope they land somewhere safely.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
The toilet was not done, walking to the shared one is not convenient. Complimentary breakfast doesn't look good.
2019 年 12 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was not as described -- it is an intentional living community, with multiple somewhat makeshift buildings surrounded by the newer cabins. Our cabin itself was clean and comfortable, but there are only shared bathroom facilities in a separate building with outdoor showers, which was unfortunate as it was pouring rain our entire stay. The sauna and spa looked new and clean but were completely on the opposite side of the property. The night we arrived, they were hosting a "bee dance" (which sounded essentially like a techno-style rave) until 11 pm, which was quite loud with flashing lights and only 10 yards from our cabin. No air conditioning, internet access was unavailable except in the shared lounge space, and cell service was spotty on T-mobile though Verizon was workable. We were sent a long text the day before arrival, with rules for the community (including no meat being allowed in the shared kitchen spaces), instructing us to call so we could be met when we arrived, but this person never answered or returned calls. We got a tour from a helpful member of the community when we arrived, however. Overall, if we had been prepared for the nature of the facility it might have been acceptable, but it was not at all what we were expecting from the description.
2019 年 4 月に 3 泊滞在
Hawaiian Sanctuaryからの返信 (投稿日 : 2019 年 5 月 3 日)
Thank you for the feedback! We apologize that your stay did not go as expected. Hawaiian Sanctuary offers a very unique experience different from your typical resort vacation. We do our best to communicate that in our listings, but there are some challenges in portraying the nuances of our retreat center on Expedia. Our profile and the room descriptions do mention that there are shared bathrooms, and no air-conditioner, but we will look into how we can make that information more prominent. We have also talked to our guest services team about smoothing out the check-in process, as well as sending a pre-preemptive email prior to check-in, in order to prepare guests for this experience before their arrival.

4/10 (不満)

Christopher

良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
Lava flow rain forest cabin for the bold
This was not a hotel but more of a camp with some nice small cabins. Ok for a night or two for exploring the lava flows. It’s BYO for cooking. Not great for disabled or elderly.
2019 年 3 月に 3 泊滞在
Hawaiian Sanctuaryからの返信 (投稿日 : 2019 年 4 月 30 日)
Thank you for your feedback! We apologize that your stay did not go as well as expected. Hawaiian Sanctuary offers a very unique farm stay and retreat center experience. We do our best to communicate that in our listings, but there are come challenges in portraying the nuances of our particular offering in Expedia, and we are working on improving this. To clarify, we do not offer any type of camping accommodations at our facility. Our guest services team is now sending an email to each of our guests prior to check-in, in order to more aptly prepare guests for this unique experience.