施設からの眺望
利用可能日を確認

アイランド ヴィラの口コミ

3 out of 5
アイランド ヴィラ
Yasi Circle, Pacific Harbour

口コミ

7.6

良い

評価 10 - 8 件の口コミ中 4 件が非常に良い" "
評価 8 - 8 件の口コミ中 2 件が良い" "
評価 6 - 8 件の口コミ中 0 件が普通" "
評価 4 - 8 件の口コミ中 0 件が不満" "
評価 2 - 8 件の口コミ中 2 件が非常に不満" "

8.4/10

清潔度

7.4/10

スタッフとサービス

9.0/10

設備とサービス

8.8/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

Salome

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Great place
2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Sweet

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The check in was a little rocky as they had double booked us and another family. Thankfully I was there 2 hours earlier and got to check in before the other family arrived. The caretaker/manager was so helpful and nice. She did all our laundry before we could blink it was gone and back, clean and folded. She always arrived early with a full breakfast. She was helpful with any information I needed. The only thing I’d suggest is getting better wifi as we could never get a connection. Also, the air conditioning leaks onto the beds. Otherwise everything else was perfect.
2022 年 4 月に 4 泊滞在

10/10 (非常に良い)

Manoj

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在
wattyからの返信 (投稿日 : 2020 年 3 月 1 日)
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

2/10 (非常に不満)

ashley

気になった点 : 清潔度
False advertising for private room
First off false advertising for private room no cookware, No cooktop, no utensils , No freezer / refrigerator , Not even bottled water was provided There was dirty hand towel in the bathroom, who even does that to their guests Didn't feel like going for breakfast which was provided but in the next door Villa where the reception is located If your reading this hotels.com and tourism Fiji, I want a refund. Paid $84.00usd for something worth $25Fiji dollars All I want is a refund Plus no sign outside to locate this place. No sign where the reception is. When I arrived there was no-one there. Waited 10 minutes Started worrying I'll have go back with taxi waiting. No number on the hotels.com website to call And luckily the reception staff arrived to check me in Private room is inside a house which also rented as hotel room.
2019 年 11 月に 1 泊滞在
wattyからの返信 (投稿日 : 2020 年 2 月 24 日)
“Thank you for bringing this to our attention. We’re sorry you had a bad experience.We’ll strive to do better. ”

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Excellent location and very clean
2019 年 2 月に 5 泊滞在
wattyからの返信 (投稿日 : 2020 年 2 月 24 日)
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

8/10 (良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 1 泊滞在
wattyからの返信 (投稿日 : 2020 年 2 月 24 日)
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス
I booked and they canceled me without letting me know on a specialist holiday like Xmas: totally unacceptable
2018 年 12 月に 4 泊滞在
wattyからの返信 (投稿日 : 2020 年 2 月 24 日)
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.”

8/10 (良い)

Geoff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lovely new house with pool. Great hospitality & service. Breakfast a real bonus! A sign outside the villa would assist in locating though.
2018 年 11 月に 1 泊滞在
wattyからの返信 (投稿日 : 2020 年 2 月 24 日)
Dear Traveler Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.“Thank you for letting us know about this. Your feedback helps us get better. We have looked into this issue and have resolve it promptly and accurately.”