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コンフォート インの口コミ

2.5 out of 5
コンフォート イン
5056 College Corner Pike, Oxford, OH

口コミ

7.6

良い

評価 10 - 447 件の口コミ中 154 件が非常に良い" "
評価 8 - 447 件の口コミ中 140 件が良い" "
評価 6 - 447 件の口コミ中 68 件が普通" "
評価 4 - 447 件の口コミ中 47 件が不満" "
評価 2 - 447 件の口コミ中 38 件が非常に不満" "

7.6/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

7.2/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Tanya

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff has no idea how to properly manage a hotel property. They are unprofessional and are not able to run a hotel property. One day the fire alarms went off, we all evacuated, fire trucks and personnel came. The fire crew determined there was something faulty and gave hotel personnel instructions on what they need to do to resolve it. They did not appear to care that it disrupted guests and they never apologized or offered any refund etc.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Scott

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was graduation weekend so prices were 3 times the normal rate. Our room was dirty, even the towels. Most amenities were out of order.. pool, several entry doors. Their free breakfast was sour milk and bagels that were days beyond stale. The manager dismissed our concerns and numerous guests. This place needs to be condemned.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sydney

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and comfortable
2024 年 4 月に 2 泊滞在

6/10 (普通)

Leslie

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
It just needs a general refurbishment. Everything is pretty old and not that clean. Beds were comfortable and it was very convenient to Miami U.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Christine、Woodbridge

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful staff and great room!
2024 年 4 月に 3 泊滞在

8/10 (良い)

Jaclyn

家族旅行
良かった点 : 清潔度、スタッフとサービス
Good place to sleep close to campus. Fitness Center has 2 cardio and a cable machine. Needs updating but again, if you're just sleeping it's solid. Quiet and ample parking. Just on edge of Oxford next to DQ.
2024 年 3 月に 2 泊滞在

6/10 (普通)

William

良かった点 : 清潔度、スタッフとサービス
No thank you
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Sarah

2024 年 3 月に 1 泊滞在

6/10 (普通)

Elizabeth

2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Stacey

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No hot water all weekend! And no signs of that changing any time soon!
2024 年 3 月に 2 泊滞在

6/10 (普通)

William

良かった点 : 清潔度、スタッフとサービス
There aren’t very many hotels in Oxford, so they don’t have to do a lot of work to get customers. The towel rack in the shower was defective. The hot water was lukewarm due to some problem.
2024 年 3 月に 2 泊滞在

4/10 (不満)

Julia

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property is tired, lots of damage and unclean areas. Water heater was not working = cold showers. Pool also not in operating condition. Way overpriced.
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Staci

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was less than desirable. Hot water did not work. Our room was changed due to this issue and then there was on water pressure in that room. The pool was not open. There was actually black tarp coving all the windows covering the entire area. There were boxes in the hallways. A mattress was stored in the guest laundry on the second floor. The phones in the rooms did not work. Overall this was lesson learned to never stay at a comfort inn ever again.
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Mykel

気になった点 : スタッフとサービス、施設のコンディションと設備
This hotel is old and very run down. There was not hot water at all and the shower barely worked. Water stains on the ceiling and rust stains in the tub. When we arrived the tub was wet because the water kept dripping. Don’t even attempt to stay here!
2024 年 3 月に 2 泊滞在

4/10 (不満)

David

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There was no hot water. Never mentioned to us but an old sign posted in the elevator. Lobby smelled weird.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Michael

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel pricing does not match condition of this hotel. Rooms are dated. Bathroom was dirty, sink did not drain, toilet was stained and disgusting, hot water in shower was luke warm at best. Breakfast is horrible, poor choice of food, stale donuts/bread and watered down coffee. Staff were very unfriendly.
2024 年 2 月に 2 泊滞在

2/10 (非常に不満)

Katherine

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel had no hot water. Terrible water pressure - not even enuf pressure to rinse your toothbrush. And, no hot water means none. I’ve cold
2024 年 2 月に 2 泊滞在

8/10 (良い)

Saul

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
While taking a shower, ran out of hot water. BathTub seemed a little dirty. Maybe (not sure) a towel was hanging on door (was it left there -clean- on purpose (hope so) or was left there by mistake.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Timothy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

4/10 (不満)

Kim

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The lobby and hallways were dirty, unvaccumed with mattress in the halls. The ceiling tiles were broken and dirty.
2024 年 2 月に 1 泊滞在

4/10 (不満)

Michelle

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Bathroom was dirty and shower was rusty
2024 年 2 月に 2 泊滞在

6/10 (普通)

erica

家族旅行
気になった点 : 施設のコンディションと設備
Inexpensive hotel close to campus the pool was broken and the hotel was a little unkept, but our room was relatively clean. Being that this is one of the only hotels for Miami Of Ohio you think that they would step it up a notch.
2024 年 2 月に 2 泊滞在

2/10 (非常に不満)

Shannon

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was horribly maintained. I didn’t have hot water for the two nights we stayed and when I complained all I got was that maintenance was looking into it. A plunger was conveniently located in the bathroom due to the frequent toilet blockages. Breakfast consists of donuts from a gas station and cereal with no milk. Common areas were not well maintained. The pool was shutdown and had coliform bacteria all floating on top. For $140 a night we will go elsewhere.
2024 年 2 月に 2 泊滞在

6/10 (普通)

Brian

気になった点 : 清潔度、客室の快適度
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Valerie

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay somewhere else
I would not stay here again, even for free. Everything was dirty. The pool was growing a thick layer of mold and closed. The hallways and elevators had trash in them. The breakfast area was depleted by 8 am and not restocked, and the juice machine had fruit flies. The staff was kind and helpful but not surprised by any of the complaints.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Jesse

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Not my type of hotel
This is a one night stay for a college visit, the condition of the hotel is questionable. The water in the sink trickles out, the toilet is stained and the overall condition is old and needing repairs.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Diana

2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Bonnie

気になった点 : 設備とサービス
Needs many things. Very poor condition.
2024 年 2 月に 4 泊滞在

4/10 (不満)

Patrick

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is not what it shows online. When we arrived the staff was outside smoking while one of the employees child was behind the desk on the phone. We were then notified that there is no hot water, someone staying there let us know they hadn’t had hot water for 3 days prior. We did have hot water the remaining day we stayed. Breakfast was as limited as it comes and was jot at all appetizing. The pool appeared to have some sort of blooms on the water surface. The room was okay at best. The toilet was dirty along with the shower. The bathroom sink had very little water pressure to even make washing hands doable. I won’t be staying there and I will let others know to not stay there either.
2024 年 2 月に 2 泊滞在

4/10 (不満)

Melissa

気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在

6/10 (普通)

Kimberly

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Comfy but not fancy
Bed was very comfortable, but the place is getting a bit run down. A bit pricey for the condition, but seems like the area itself is a bit pricey.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Michael

出張, 家族旅行
良かった点 : スタッフとサービス
Included breakfast was really bad. Limited choices of food and poor quality.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

KIMO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在

4/10 (不満)

Natalie

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Run
This hotel is gross. Walk in lobby, smells like weed. Have to pay .25 for water in the lobby. Don’t think about taking a shower after a long day of travel because there isn’t any hot water. We were lucky day one we had a warm shower for 3 min. After that day, no warm water. The fitness center has broken equipment and has dried sweat all over. No cleaning wipes, water jug was empty! The fire alarms are disconnected and hanging from the ceiling. Floors and carpet, sticky. We touched it out but will not be back. Stay downtown at the Elms or Hampton inn. It’s worth the extra 100 per night. The only positive was the front desk girl was friendly. It also appears the entire staff lives or “hangs out” in room 104. It was all very bizarre.
2024 年 1 月に 2 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

4/10 (不満)

Jennie

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not Comforting
Rooms need updated and cleaned better. One night we had no hot water. Breakfast was awful.
2024 年 1 月に 2 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

4/10 (不満)

Loretta

出張
I would not stay here.
The major problem with this property is management. I stayed for 10 nights and during that time there were 5 false fire alarms between 10:30 pm and 7:30 am. Not able to reach the desk to determine if alert was false. This required dressing and walking down a flight of stairs in 20 degree weather. Not good.
2023 年 12 月に 10 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

2/10 (非常に不満)

scott

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disgusting
2023 年 12 月に 2 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

6/10 (普通)

Michael

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Our bed was comfortable. Our door was bent, so it barely latched. The fire alarm went off twice and we had to get up early and then we decided just to check out because of the issues with the fire alarm.
2023 年 12 月に 1 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

4/10 (不満)

Amy

家族旅行
2023 年 12 月に 2 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

10/10 (非常に良い)

Amber

2023 年 12 月に 2 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for staying with us

10/10 (非常に良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for staying with us

8/10 (良い)

Kristopher. W

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for staying with us

2/10 (非常に不満)

Justin Van

気になった点 : 清潔度、施設のコンディションと設備
No hot water!
2023 年 12 月に 1 泊滞在
Codyからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

6/10 (普通)

Angela

家族旅行
気になった点 : 清潔度
Towels and beds were clean. Shower doors filmy; stains on furniture and carpeting. Overall cleanliness needs improvement. Carpeting needs vacuumed in hallways.
2023 年 11 月に 1 泊滞在
Codyからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

4/10 (不満)

Sarah

小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
At $250 a night, my expectations were not met at this hotel. I have stayed at hotels for around $100 that were of the same cleanliness and quality of this one. Everything is dated, the carpets and floors are only moderately clean, and the bathroom was just old and grungy. Our sink drain would not drain so it was constantly filled with dirty water. The breakfast is very mediocre. In the end, it was safe, and we had a place to sleep, but the price is far too high.
2023 年 11 月に 1 泊滞在
Codyからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

8/10 (良い)

Catherine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable bed. Clean
2023 年 11 月に 3 泊滞在
Codyからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for staying with us

6/10 (普通)

Mark

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 1 泊滞在
Codyからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

8/10 (良い)

Frederick

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was clean and convenient to the downtown area. A good bargain.
2023 年 11 月に 1 泊滞在
Codyからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for staying with us

2/10 (非常に不満)

Christine

Bathroom was very dirty
2023 年 11 月に 1 泊滞在
Codyからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.

8/10 (良い)

Martin

2023 年 10 月に 1 泊滞在
Codyからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for staying with us