The location and amenities were excellent during my stay. Although the AC was not working in all areas of the upstairs floor, the landlord provided a $300 compensation that we believe was adequate for the AC issue.
One glaring issue that negatively affected our stay was the earwig infestation in the entire chalet. Although it is understandable and tolerable to see a few insects within any listing, the number of earwigs found in this chalet during our stay was unacceptably high. We found at least 50 earwigs in the entire chalet, with the majority of them found in the basement and upper floors. I have photos and videos proving these statements.
We discovered a number of earwigs in and around the bedsheets, mattresses, towels, walls, ceilings, couches, floors, pool table, bathrooms, showers, etc. Many of the guests, including myself, chose not to sleep on some of the available beds due to the infestation. Some guests who decided to sleep on the beds awoke in the middle of the nights due to the earwigs they found crawling on their legs and bodies as well as in the sheets.
We would like to note that the rest of the property was clean and the amenities were good with an ample supply of sheets and towels. However, in light of the earwig infestation that we experienced, we unfortunately could not completely enjoy our stay.
Another issue I had with this listing is the communication with the host/landlord. Unfortunately, I am cut short due to the character limit on the review.