Dear David, Thank you very much for your kind feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Mabel Fernández Quirós, Guest Experience Manager

Estimado Victor,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Oviedo Cervantes para su visita a Oviedo y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que la ubicación de Barceló Oviedo Cervantes ha sido de su agrado y que la limpieza de nuestras instalaciones cumplió con sus expectativas. Es un honor para nosotros recibir comentarios como el suyo, que destacan la actitud de servicio de nuestro equipo, siempre esforzándose por ofrecer una experiencia inolvidable. La satisfacción de nuestros huéspedes es nuestra mayor prioridad y comentarios como el suyo nos motivan a seguir trabajando con pasión y dedicación.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Mabel Fernández Quirós, Guest Experience Manager

Dear Aylin,Thank you for your positive feedback.It fills us with pride to know that Oliver at the reception made such a positive impression with his professionalism and helpfulness. Your acknowledgment of the immaculate cleanliness of your room, the pristine condition of our establishment, the high-quality service, and our well-appointed room amenities is greatly appreciated. These are the aspects we focus on to provide our guests with a memorable stay at Barceló Oviedo Cervantes. The entire team is delighted to have been able to contribute to what sounds like a truly perfect visit. Thank you for choosing us, and we look forward to the pleasure of welcoming you back to the heart of Oviedo.We look forward to welcoming you back on a future occasion.Best regards,Mabel Fernández Quirós, Guest Experience Manager

Dear Morella,Thank you for your positive feedback.It is gratifying to hear that our central location provided you with the convenience you desired for exploring the beauty of Oviedo, and that the proximity to San Francisco park added to the enjoyment of your stay. Our team takes great pride in delivering exceptional service, and your commendation of their friendliness and the immaculate condition of our rooms is a testament to their dedication. We are thrilled that you found the amenities in your room to be perfect for your needs. Thank you for highly recommending Barceló Oviedo Cervantes, and we hope to remain your hotel of choice for any future visits to the area.We look forward to welcoming you back on a future occasion.Best regards,Mabel Fernández Quirós, Guest Experience Manager

Dear Carolina,Thank you for your positive feedback.It brings us immense joy to know that you found comfort in our beds, ensuring a good night's sleep. The positive feedback on our air conditioning system, which we understand is crucial for a pleasant stay, is greatly appreciated. Your kind words regarding the cleanliness of our rooms, the overall condition of Barceló Oviedo Cervantes, the attentive service provided by our staff, and the amenities we offer underscore our commitment to guest satisfaction. We take pride in creating an environment where every aspect contributes to a memorable experience, and it's wonderful to hear that we have succeeded in doing so for you. Thank you once again for choosing us for your stay in Oviedo.We look forward to welcoming you back on a future occasion.Best regards,Mabel Fernández Quirós, Guest Experience Manager

Dear Bonnie,We appreciate that you took the time to share your experience with us.We are thrilled to hear that you appreciated the cleanliness of your room, the condition of our hotel, and the level of service provided by our team. It is wonderful to know that our efforts to maintain high standards have contributed to your lovely stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Mabel Fernández Quirós, Guest Experience Manager

Caro Erick,desde já expressamos o nosso agradecimento pela sua avaliação.Ficamos contentes por termos ido ao encontro das suas expectativas.Esta informação motiva a nossa equipa a manter os elevados padrões de serviço oferecidos.Teremos muito gosto em recebê-lo novamente. Cumprimentos,Oscar Cao, General Manager

Dear Howard,Thank you for your review.We are sorry that certain aspects of your stay did not meet your expectations. We acknowledge your observation regarding the restaurant hours and the checkout process, and we aim to ensure that all our guests have a seamless experience at our establishment. We are pleased to learn that you found our hotel suitable for your needs and that the cleanliness and comfort of our rooms contributed positively to your stay.We hope to welcome you again in the future. Best regards,Oscar Cao, General Manager

Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that our strategic location met your expectations and that our staff's attentive service, from assisting with parking to providing umbrella loans, enhanced your stay. It is heartening to learn that our restaurant recommendations were to your liking. We take great pride in our commitment to guest satisfaction, and it's rewarding to know that our efforts resonated with you.We look forward to welcoming you back for another memorable experience.Best wishes,Oscar Cao, General Manager

Apreciado Pedro,Muchas gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.Nos complace saber que la atención recibida por nuestro personal de recepción fue de su agrado. Trabajamos continuamente para ofrecer un servicio excepcional y nos alegra que haya destacado este aspecto. Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Mabel Fernández Quirós, Guest Experience Manager

Dear Monica,Thank you for your positive feedback.We're delighted to hear that you found our hotel's location convenient and our staff friendly, reflecting our commitment to providing a welcoming atmosphere. It's also wonderful to know that the room amenities met your expectations, as we strive to offer a comfortable and well-equipped environment for our guests. Your appreciation for the cleanliness of our rooms is greatly valued, as we maintain high standards for hygiene and guest comfort.We look forward to welcoming you back on a future occasion.Best regards,Oscar Cao, General Manager

Dear Christine,Thank you for your positive feedback.We are thrilled to hear that you found our hotel clean, comfortable, and that our staff exceeded your expectations. Our team is dedicated to providing exceptional service to ensure our guests have a memorable stay. It's great to know that you would highly recommend our hotel and consider staying with us again if you return to the area.We look forward to welcoming you back on a future occasion.Best regards,Mabel Fernández Quirós, Guest Experience Manager

Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that you found our location convenient and our staff friendly and helpful. It's great to know that you enjoyed our restaurant for lunch and dinner, and we appreciate your high recommendation. We take pride in offering a memorable stay for our guests, and your positive feedback is truly rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Oscar Cao, General Manager