外観

ロード エルギン ホテルの口コミ

4 out of 5
ロード エルギン ホテル
100 Elgin St, Ottawa, ON

口コミ

8.8

非常に良い

評価 10 - 1689 件の口コミ中 1004 件が非常に良い" "
評価 8 - 1689 件の口コミ中 449 件が良い" "
評価 6 - 1689 件の口コミ中 164 件が普通" "
評価 4 - 1689 件の口コミ中 41 件が不満" "
評価 2 - 1689 件の口コミ中 31 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 7 月に 8 泊滞在
Guest Services Supervisor -Juliana Kからの返信 (投稿日 : 2023 年 8 月 9 日)
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 (非常に良い)

Roy

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Tout est parfait Dommage qu’il n’y ait pas de stationnement.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Geoff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The concierge was very helpful.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Suzanne Elizabeth Blanche

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location-friendly staff-excellent restaurant
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hôtel bien situé
2024 年 5 月に 2 泊滞在

8/10 (良い)

TANMAYEE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was amazing and the proximity to sites and dining areas was appreciated.
2024 年 5 月に 2 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Tanmayee,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel, excellent staff. Downtown Ottawa has gone downhill somewhat.
2024 年 5 月に 1 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Andrea,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Anas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Honestly this was one of the best hotels I have stayed in. Service was great and the staff were super friendly. Due to the long weekend staffing at the restaurant was short and it was very clear they were struggling on the one day. But they did their best with what they had. Would still come back here to stay again.
2024 年 5 月に 2 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Anas,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

8/10 (良い)

Christopher

家族旅行
良かった点 : スタッフとサービス、設備とサービス
The hotel was as expected , the property is beautiful and rooms are nice but not great . The first room we were given smelled extremely bad similar to “ wet socks “ , the staff moved us right away without hesitation . Pool and hot tub was nice . The best part of the hotel was its location , close to many restaurants and shops in walking distance .
2024 年 5 月に 3 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Christopher,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

8/10 (良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Gina,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

6/10 (普通)

Tania

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Le stationnement est obligatoirement fait par des valets et le service est payant à tous les jours (39$/ jour) et il n’est pas possible d’aller à notre véhicule comme on le veut. On doit toujours passé par la réception de l’hôtel.
2024 年 5 月に 2 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Chere Tania,Merci d'avoir partagé vos commentaires suite à votre séjour à l'hôtel historique Lord Elgin. Nous sommes heureux de savoir que notre équipe a pu vous offrir un séjour agréable. Nous proposons un service de voiturier à l'hôtel pour 39 +taxes par nuit. Vous n'avez pas besoin de marcher plus loin que le hall pour atteindre votre véhicule. J'espère avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite afin que nous puissions gagner 5 sur 5 !

8/10 (良い)

James S

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to all sights and restaurants
2024 年 5 月に 2 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear James,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 (非常に良い)

Brenna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Above
2024 年 5 月に 1 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 5 月 19 日)
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Annie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bien
2024 年 5 月に 2 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 5 月 19 日)
Bonjour, Ce fut un plaisir de vous accueillir chez nous. Nous vous remercions d'avoir choisi l'hôtel historique Lord Elgin comme lieu d'hébergement dans le centre-ville d'Ottawa. Nous sommes très heureux de constater que vous avez passé un excellent séjour et nous vous remercions de vos commentaires. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt !

8/10 (良い)

Adriana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 5 月 19 日)
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

6/10 (普通)

Denise

カップルで旅行
良かった点 : 清潔度
Your reservation does not include parking, add another $40 per day (unexpected) Facilities average, but no breakie, cant even find a kettle to pour a cup of tea. Tea is $6 in sit disn restaurant. I did like the walkability to parks and arts venue - but hotel was average and no microwave or even little AM snacks. Pool seemed nice, but tons of screaming kids and pool deck was dirty. Not worth the $250- $300 I was charged.
2024 年 5 月に 5 泊滞在
Olga - Guest Services Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Denise,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We truly appreciate you giving us feedback so that we can address it and improve our overall guest experience. We offer valet parking at the hotel for 39+tax a night where you don’t have to walk any further than the lobby to reach your vehicle. We have microwaves and kettles available upon request, by stopping at the front desk or giving us a call, we will have one sent up to you during your future stays. We have our Forty One Restaurant & Bar open for breakfast, lunch and dinner each day. I apologize that you had a less than optimal experience at the pool area; I have passed this feedback on to the respective management so that it can be addressed thoroughly. We hope to welcome you back in the future and provide you with a 10 out of 10 experience.

10/10 (非常に良い)

Margaret

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location ! Staff was extremely helpful. Bar tender Amanda definitely knew her job ! Front desk was very helpful & informative. Food in restaurant was excellent !
2024 年 5 月に 4 泊滞在
Guest Services Supervisor - Olgaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Margaret,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

CHRISTINE

カップルで旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great trip!
2024 年 5 月に 3 泊滞在
Guest Services Supervisor - Olgaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Christine,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Philip

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice staff
2024 年 5 月に 2 泊滞在
Guest Services Supervisor - Olgaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Philip,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Norma

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best location for a family
2024 年 5 月に 1 泊滞在
Guest Services Supervisor - Olgaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Norma,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Eric

出張
良かった点 : 設備とサービス
Nice
2024 年 5 月に 1 泊滞在
Guest Services Supervisor - Olgaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Eric,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Brea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay! Pool was in good shape!
2024 年 5 月に 2 泊滞在
Guest Services Supervisor - Olgaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Brea,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Amelie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean comfortable and spacious room
2024 年 5 月に 1 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Mr. Norman

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and friendly and professional staff
2024 年 5 月に 3 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Fatima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Valet parling
2024 年 5 月に 1 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great weekend getaway!
2024 年 5 月に 2 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 (非常に良い)

Samantha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel restaurant was amazing food and the hotel has very comfortable beds! They serviced our room everyday and was a 7 minute walk from all the parliment! Shopping centre is only a 10 minute walk which was awesome !
2024 年 4 月に 3 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Kyle

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Restaurant was a bit expensive but good food and friendly staff
2024 年 5 月に 1 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Darcee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were extraordinary! From front desk to housekeeping. The gals in Grill 41 were fantastic, making me feel very comfortable especially as a solo diner - thanks Amanda! I won't stay anywhere else in Ottawa.
2024 年 4 月に 5 泊滞在
Karanからの返信 (投稿日 : 2024 年 5 月 12 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Stephen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an older building (1941) that has been updated. The rooms are small (as they were in the 40s) but clean and well maintained. Good area for tourists
2024 年 5 月に 1 泊滞在
Guest Services Supervisor - Ana S.からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 (非常に良い)

Courtney

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view from our room was spectacular. Very clean and accommodating
2024 年 5 月に 2 泊滞在
Guest Services Supervisor - Ana S.からの返信 (投稿日 : 2024 年 5 月 6 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

2/10 (非常に不満)

Jason

出張
Not world class
2024 年 4 月に 1 泊滞在
Juliana King - Assistant Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Good day,I am so sorry to see that you were not able to arrive for your reservation. We look forward to being able to welcome you for a future reservation and share with you our world class experience.

8/10 (良い)

Salomé

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice quaint hotel - just wish the room had a bit more lighting!
2024 年 3 月に 2 泊滞在
Guest Services Supervisor - Olgaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Salome,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Donna L

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was nice enough.. but a bit expensive for the size of the room with no view (except for other tall buildings) out both of the windows in my room.
2024 年 4 月に 1 泊滞在
Guest Services Supervisor - Ana S.からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for choosing The Historic Lord Elgin hotel as you accomodation. We appreciate your feedback. We hope to have the opportunity to welcome you back and offer you and upgraded room. Our front desk is available 24hrs if you need any assitance during your next visit.

10/10 (非常に良い)

Victoria

良かった点 : 施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Juliana King - Assistant Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

6/10 (普通)

Sarah

気になった点 : 清潔度
2024 年 4 月に 1 泊滞在
Juliana King - Assistant Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

4/10 (不満)

Emmanuel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
I was a little disappointed, first off you hear everything through walls. All doors slams and vibrate everywhere no soft close on doors. No complimentary water. Elevators need some upgrading. Nice old hotel. But it needs to updating
2024 年 4 月に 3 泊滞在
Guest Services Supervisor - Mariyamからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for choosing to stay with us at the historic Lord Elgin hotel. I am sorry to hear your stay was not up to satisfaction. Please do not hesitate to call down to the front desk if you are unhappy with your room, we will do our best to accommodate and find you a quieter room. Our guest comfort and satisfaction are our top priority, please do not hesitate to request items from our team. We will happily offer you a complimentary water bottle! We appreciate the feedback and your comments have been passed along to upper management. We hope to have the opportunity to welcome you back in the future and offer you a better experience.

8/10 (良い)

Vittorio

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall experience is excellent. The hallways (carpets and walls) are starting to show their age.
2024 年 4 月に 3 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 4 月 26 日)
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

8/10 (良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay. Very close to everything we wanted to see.
2024 年 4 月に 1 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 4 月 26 日)
Good day,Thank you for choosing the historic Lord Elgin hotel as your accommodation in Downtown Ottawa, it was a pleasure having you stay with us. We are very happy to see you've had a great stay and enjoyed our central location in the Downtown area. We hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 4 月 26 日)
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 (非常に良い)

Sorab

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, and great service. Friendly staff.
2024 年 4 月に 3 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 4 月 25 日)
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

CHUN-LUNG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Juliana King, Assistant Guest Services Manager.からの返信 (投稿日 : 2024 年 4 月 25 日)
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

wout

良かった点 : 清潔度、施設のコンディションと設備
Great stay!
2024 年 4 月に 3 泊滞在
Guest Service Supervisor - Ana S.からの返信 (投稿日 : 2024 年 4 月 23 日)
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

8/10 (良い)

Malisha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Service Supervisor- Ana S.からの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 (非常に良い)

Lyne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hôtel avec charme
2024 年 4 月に 1 泊滞在
superviseur du service à la clientèle - mariyamからの返信 (投稿日 : 2024 年 4 月 21 日)
Nous vous remercions d'avoir choisi de séjourner avec nous à l'hôtel historique Lord Elgin. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ! Nous espérons avoir l'occasion de vous accueillir à nouveau.

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 2 泊滞在
Guest Services Supervisor - Mariyamからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for choosing to stay with us at the historic Lord Elgin hotel. We are delighted to hear you enjoyed your stay! We hope to have the opportunity to welcome you back once more.

10/10 (非常に良い)

Nick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are amazing.
2024 年 4 月に 1 泊滞在
Assistant Guest Services Manager - Juliana からの返信 (投稿日 : 2024 年 4 月 19 日)
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!