Woodland Cabin Standard | テラス / パティオ
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チェビン カントリー パーク ホテル & スパの口コミ

3 out of 5
チェビン カントリー パーク ホテル & スパ
Yorkgate, West Yorkshire, Otley, England

口コミ

7.4

良い

評価 10 - 679 件の口コミ中 188 件が非常に良い" "
評価 8 - 679 件の口コミ中 224 件が良い" "
評価 6 - 679 件の口コミ中 132 件が普通" "
評価 4 - 679 件の口コミ中 87 件が不満" "
評価 2 - 679 件の口コミ中 48 件が非常に不満" "

7.4/10

清潔度

8.0/10

スタッフとサービス

7.2/10

設備とサービス

6.8/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

8/10 (良い)

Kosei

2019 年 10 月に 3 泊滞在

10/10 (非常に良い)

Ellen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely and helpful staff. Beautiful setting, yet near the airport. Nice restaurant for dining. Spa services available though we were not there long enough to avail ourselves of that resource.
2024 年 4 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us

8/10 (良い)

Joanne

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Positives Staff on check in was friendly and helpful Lovely spacious lodge in quiet area with lovely hot tub. All facilities were in good working order. Negatives Smell of damp on entering property that we managed to mask with perfume but definately needs sorting as was off putting when eating. Lodge could do with some soft furnishings such as cushions, plants to make the feel more homely. Also no wifi which some may require and not able to get wifi on phone. Hot tub not private as almost road side
2024 年 4 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us. We have noted your comments and raised with the Hotel's Management team for action.

10/10 (非常に良い)

Christian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Schönes Hotel in Flughafennähe. Vom Flughafen laufen sollte man nicht, das die Straßen eng sind und keine Bürgersteige haben. Am Hotel ist ein ausreichend großer Parkplatz der kostenlos genutzt werden kann. Das Haus ist schön, das Frühstück in Ordnung. Es gibt einen Pool den man auch kostenlos als Gast nutzen kann- allerdings nur abends von 20 bis 22 Uhr (nur Erwachsene) und morgens von 07:00 bis 10 Uhr (Erwachsene und Kinder). 
2024 年 3 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Kieran

2024 年 2 月に 2 泊滞在
Cazからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

4/10 (不満)

Carol

2024 年 2 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for your feedback, I am sorry that you were disappointed with your stay with us.

10/10 (非常に良い)

Haley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Andrew

2024 年 2 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 (良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weather lovely for hot tub time , nice relaxing time
2024 年 1 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 (良い)

Stephen

2023 年 12 月に 1 泊滞在
Cazからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your feedback, we hope you enjoyed your stay with us.

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
3 stars
Overall we enjoyed our stay. The cabin carpet and curtains could do with being updated as quite worn and dirty. The bed was worn and sunken but not uncomfortable. The massage room was cold and could be more comfortable for the costs. Staff were friendly and overall great location for our needs
2023 年 12 月に 2 泊滞在
Cazからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your feedback, I have passed your comments to Our Hotel Manager, I am pleased to confirm that we are refurbishing many of our rooms through the coming few months.

10/10 (非常に良い)

yongwang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Cazからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your feedback, we are pleased that you enjoyed your stay with us.

10/10 (非常に良い)

Paul

2023 年 12 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 22 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Charley

2023 年 12 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

janet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
cabin
place is amazingly. rented one of the standard cabins abd loved it. food nice. lovely staff.. it also snowed which made it feel more magical. will definitely returning
2023 年 12 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Pete

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Christmas at Chevin
My Wife an myself checked into our Lodge as part of our Celebrations as part of our Wedding Anniversary. The fully dressed Christmas tree was a lovely touch. Thank you
2023 年 12 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Angela

2023 年 12 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your feedback, we are pleased you enjoyed your stay.

8/10 (良い)

Julie

2023 年 12 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your feedback.

8/10 (良い)

Grahame

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and quiet.
Clean, tidy, quiet and warm. Very poor unstable WiFi. Would stay afain
2023 年 11 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for your feedback, my apologies for the poor quality of the wifi, we are working to improve this.

6/10 (普通)

Natalie

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Very disappointing and food disgusting.
Quick stay night before airport the morning after. Location great for that. However, room very basic and although looked clean, was in need of a spruce up and the carpet felt old and grubby. Pillows not very comfortable but mattress decent. The food however was disgusting. I ordered the Glamorgan Wellington and a side of thrice cooked chips plus a side salad of tomatoes (not in the menu but assumed the chef could put tomatoes in a basic vinegar dressing and this was agreed). The Wellington arrived it was very small for nearly £8 annd was greasy. It came with 2 types of pesto. The red pesto was off. I can only describe the taste as what I imagine nail varnish remover would taste like. I was immediately sickened and couldn’t eat anything more. The chips were so fat they were like roast potatoes and as for being thrice cooked they may well have been but it was in cold oil. They were soggy and dripping in grease. The tomato salad consisted of three thin slices of beef tomato in a bit of oil and vinegar that they wanted to charge me £3.50 for the privilege. Needless to say I refused. The Wellington cost was removed from the bill thankfully. My hubby ordered fish and chips and at £18.50 was on the very top end of cost for this type of dish. It had all the same issues. Greasy. Thick unappealing soggy batter. The only good thing about the dining experience was the poor waiter who was so helpful and friendly but clearly very embarrassed to have to serve food like that.
2023 年 11 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 1 日)
Thank you for your feedback, I am sorry and apologise for the standard of the food you received. This is not the standard that we pride ourselves in and I have forwarded your comments to the Hotel Manager to enable her to address the issues raised.

2/10 (非常に不満)

Anthony

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is old needs bringing upto 2023standards
2023 年 11 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 1 日)
Thank you for your feedback, I am sorry that you were disappointed in your stay. We are working hard to update and refurbish the Hotel and work is planned for during the winter months.

10/10 (非常に良い)

Charlotte

2023 年 11 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 12 月 22 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

6/10 (普通)

Wendy

良かった点 : 清潔度
2023 年 11 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your feedback, we hope you enjoyed your stay with us.

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for your feedback, I am sorry you were disappointed in your stay with us.

6/10 (普通)

Sheila

出張
Pricey for the standard .
The bedroom lodge was cold & rather miserable . Food very poor
2023 年 11 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for your feedback, I am sorry that you were diasappointed in your stay with us and apologise for the poor heating and food quality. I have passed your comments to the Hotels Management team in order for them to address the issues you have raised.

10/10 (非常に良い)

Fiona

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed our stay in the cabins as great when you have a dog!
2023 年 11 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us

6/10 (普通)

Colin

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great location
Fabulous location and scenery, hotel and rooms, tired and a little shabby, staff pleasant. Spa pool etc over sold and far to expensive an extra.
2023 年 11 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for your feedback, I am pleased to confirm that we are updating the bedrooms and spa areas over the coming months and hope we can welcome you back to see the improvements we have made.

4/10 (不満)

Adam

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Better places to stay
Over Priced,clams to be dog friendly but only lets dogs in a dingy back bar very unwelcoming. The Chevin restricts Hotel guests access to the spa between 07:00 and 09:00 then 20:00 to 22:00 unless you pay extra per day. Over all you can find Better places to stay for the same if not less money.
2023 年 10 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for your feedback, I am sorry that you were disappointed with your stay and apologise for the lack of advance communication with regard to the spa availability.

8/10 (良い)

Grahame

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall good.
My room was small, but clean tidy and warm. I was there for 2 nights and the room was serviced with clean towels, bins emptied etc which compared to the chains is unheard of. There was no area to work and the TV was really irritating being small and cheap with a useless remote control.
2023 年 10 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank yu for your feedback, we hope you enjoyed your stay with us. I apologise for the poor quality of the TV and remote.I have passed this comment to the relevent team to look at.

10/10 (非常に良い)

Duncan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 20 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Helen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
one night stay
We had a lovely stay. Would of liked a little more variety on evening menu from the lunch one, as we stayed for both meals. Also found tea and coffee very strong but that is down to personal taste.
2023 年 10 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Tanya

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stunning location friendly staff
Lovely lodges pet friendly staff friendly and gorgoues location. Only thing that let them down was the cleaniness in the bathroom regarding black mould... and no blind for the bathroom window yes its frosted but can still see naked body shape this lodge window was facing the road.
2023 年 10 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us. I have noted your points raised and passed them to the Hotels Management team.

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing Weekend
I really enjoyed the stay. Lovely area to stay and explore. Cabin was great and a relaxing place to spend a weekend.
Cabin in the woods
2023 年 10 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

6/10 (普通)

Simon

出張
良かった点 : 清潔度、スタッフとサービス
Mattress was uncomfortable and decor a little tired
2023 年 10 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you for your feedback, I apologise for the uncomfortable mattress. I am pleased to confirm that we are currently refurbishing our bedrooms and cabins which will be ongoing through the winter.

6/10 (普通)

worn

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Disappointing stay
The place was really desperately need modernised dining room was cold food quality was so poor
2023 年 10 月に 3 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your feedback, I am sorry you were disappointed in your stay and apologise for poor food quality. I have passed your comments to the Hotels management team and can confirm that we are undergoing some areas of refurbishment over the next few months.

10/10 (非常に良い)

DAVID

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent service. Very friendly and hekpful staff
2023 年 9 月に 3 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you for your feedback, we are pleasedyou enjoyed your stay with us.

4/10 (不満)

kevin

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Needs updating and refurbishing
We booked noting location to Bradford airport albeit the taxi was circa £18 each way. Nice concept but in much need of a cash injection and overhaul. We paid extra for an Exec lodge but the carpet was dirty and some wallpaper peeling off plus the bathroom was very small and poor quality. The restaurant, food and range of drinks was ok and the staff were very friendly and worked hard but wouldn't stay again
2023 年 9 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you for your feedback, I am sorry you were disappointed in your stay and apologise for the standard of the room. we are undergoing investment in the property over the winter and would like the chance to show you the imporvements we will be making.

4/10 (不満)

Kayla

気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your feedback, I am sorry that you were disappointed in your stay.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quality place. Dont listen to negative comments. Loved it
2023 年 9 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Gordon

良かった点 : 清潔度、スタッフとサービス、客室の快適度
The area and services were brilliant i was very disappointed with the lack of wifi in the cabins
2023 年 9 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for your feedback, I apologise for the poor wi fi reception in our woodland Cabins

8/10 (良い)

Jo

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Cabin stay
A lovely few days staying in executive cabin number 56 with our dog. Lots of space and very warm. Staff were friendly, particularly in the spa and the breakfast was excellent. Bathroom a little dated and the shower was difficult to regulate. Love the setting and outdoor jacuzzi.
2023 年 9 月に 3 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 28 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 (良い)

Sheila

出張
良かった点 : スタッフとサービス
Cabin in the woods
The only objections i had were smelling of dog in room and on bed clothes so the warmer the room got the stronger the smell and the cabin itself was dated. The steak i had at restaurant was very good. The staff nice to deal with. Lots of parking and very quiet.
2023 年 9 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 28 日)
Thank you for your feedback, I apologise for the pet smell in your room, I have passed your comments to the Management team in the Hotel to be actioned.

4/10 (不満)

Mahesh

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 9 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 25 日)
Thank you for your feedback, I am sorry that you were disappointed with your stay.

8/10 (良い)

J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for your feedback, we hope you enjoyed your stay with us.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
interesting
we enjoyed our break - but cabin was somewhat "tired" and really could do with some investment
2023 年 9 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 20 日)
Thank you for your feedback, I can confirm that we have a program of investment working through the cabin's through the upcoming months.

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 20 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 (非常に良い)

Esther

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were fantastic. So welcoming and kind.
2023 年 9 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.

4/10 (不満)

Rhys

2023 年 9 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you for your feedback, I am sorry you were disappointed in your stay with us.

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you for your feedback, we hope you enjoyed your stay with us.

10/10 (非常に良い)

Michael

2023 年 8 月に 1 泊滞在
Cazからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you for your feedback, we are pleased you enjoyed your stay with us.