I had been coming to this hotel for the last 2 years and this is the first time I got bedbugs. It was the worst experience of my life. I was only staying one night before I left the next day for my holiday. I was sleeping for a total of 2 hours before I was woken up by extreme itching, welts started showing up. I took my flashlight and found them under my pillow. I went to the front desk at 2:00 am and they gave me another room but left everything in the other room. Because of everything that had happened needless to say I would not go into the bed. I sat in the desk chair for a few hours then went and sat in the front lobby while I had to wait until Manager showed up at 9:00 am because nobody was allowed to say what they could do for me. Manager came in at 9:00 and agreed to put all my clothes through the dryer. I told them I did not feel safe enough to keep my new luggage for I was afraid they could be in there and I would transfer them to my next place. He only offered to comp my one night stay and not do anything about the luggage. I asked if they did bed bug prevention treatment and he said we clean the rooms but not spray for bed bugs. This definitely has put me off of going to this hotel ever again.
Peter
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Nicole
小さなお子様連れの家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super friendly, attentive, clean and quiet. The staff went above and beyond to ensure our stay was perfect. Thank you so much. We will definitely be back if we're ever in the area!
Nicole
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Miranda
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス
The front staff were very kind and helpful!
Miranda
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Kaffana
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay was comfortable
Kaffana
2024 年 5 月に 2 泊滞在
6/10 (普通)
Ilana
2024 年 5 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ilana
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Stacey
2024 年 5 月 9 日
Bad customer service
Stacey
2024 年 5 月に 1 泊滞在
8/10 (良い)
peggy
カップルで旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Checkin was easy, breakfast was great. Will stay again if in the area.👍