Thank you for staying and sharing your good review with us.　We are looking forward to seeing you soon.

この度東急ステイメルキュール大阪をご利用くださいまして、誠にありがとうございます。今回せっかく私共のホテルをお選びくださいましたのに、館内案内が不十分の為、不愉快な思い、誠に申し訳ございませんでした。改めて従業員一同が、現状の状況を把握し、お客様に快適に過ごしていただけるお部屋を準備できるよう努力致します。貴重なお時間を使っての口コミのご投稿ありがとうございました。

Miho様この度は、東急ステイメルキュール大阪なんばにご宿泊を賜りまして誠にありがとうございます。施設に関してお褒めのお言葉を頂き大変嬉しく存じます。しかしながら、お客様対応などのサービス面に関して、ご不快の念をお掛け致しまして誠に申し訳ございません。今回頂戴いたしましたご意見を早急に社内共有致しまして、改めてお客様に安心してお寛ぎいただけますホテルを目指してまいります。今回に懲りませず、またご来阪の際はお越し頂けますと幸いでございます。最後になりましたが、この度はお忙しい中、貴重なご意見を頂戴いたしましてありがとうございました。東急ステイメルキュール大阪なんばフロント　田崎

Thank you very much for staying with us. We are looking forward to seeing you soon again.

Thank you for staying and sharing your review with us.We are happy to hear your good comment.We will continue to make every effort to improve our hotel, and we hope that you will visit us when you come to Osaka.

Thank you very much for staying at Tokyu Stay Mercure Osaka Namba.We appreciate your valuable feedback and will do our best to make your stay as comfortable as possible.We will continue to be a better hotel in the future, so we hope that you will stay at our hotel when you come to Osaka.

Thank you again for taking the time out of your busy schedule to post your review.All of our staff are very happy to read that you were able to relax in your room and our service.We will be welcome anytime.Thank you again for taking the time out of your busy schedule to post your review.

Dear Valued Guest,Thank you very much for your valued reviews.We apologize for our imperfectness and we try to improve our quality.Last but not least, thank you very much.Best Regards,Mercure Tokyu Stay Osaka Namba

Thank you very much for choosing our hotel and sharing your reviews. We are very glad to hear that you had a good time here. If you have an opportunity to visit Osaka again, we are looking forward to seeing you.

Dear Valued Guest,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valued reviews.We are glad that you enjoyed your stay in our hotel.Also, from bottom our heart we are sorry if there is some imperfections during your stay.We hope that we could welcoming you in another chance.Best Regards,Mercure Tokyu Stay Osaka Namba

Thank you for choosing our hotel.We are very pleased to receive such a high evaluation.Thank you also for your specific praise of our location and interior design.We will continue to make every effort to provide services that satisfy our guests.We look forward to seeing you again.Sincerely,

Thank you for choosing our hotel.We are very pleased to receive such a high evaluation.We will continue to make every effort to provide services that satisfy our guests.We look forward to seeing you again.Sincerely,

Thank you very much for sharing your review. We are looking forward to seeing you again.

Thank you for staying at our hotel, we appreciate your valuable review.We will continue to make every effort to satisfy our guests.We look forward to seeing you again.Sincerely,Receptionist/H.OHSHIBA

Thank you very much for staying and sharing your review with us. We will continue to improve our service. If you have an opportunity to visit Osaka, we all are looking forward to seeing you again.

Thank you very much for choosing Tokyu Stay Mercure Osaka Namba out of many hotels.We prepared washing macine with dry function for almost rooms※except standard and accessible twin.We apologize for the inconvenience caused by the darkness of the room.We have some lights for rental, Please let us know next time.As you mentioned our hotel is located near Namba Station and Shinsaibashi Station . We are very happy to receive your comment regarding our location.We have shopping mall and restaurant also near by.We appreciate your valuable feedback and will do our best to make your stay as comfortable as possible.We will continue to be a better hotel in the future, so we hope that you will stay at our hotel when you come to Osaka.

Thank you for staying and sharing your review with us.　We apologize for the inconvenience caused by the issue. We will continue to improve our service. We are looking forward to seeing you soon.

您好！非常感謝您的入住與贊賞！很高興能為您的出遊帶來美好的時光。 您的贊賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每 一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生 活愉快！

Thank you for selecting us out of the many possible places here.It's a pleasure to serve you, thank you for your valuable feedback.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.May you have a nice day.Best regards,

Thank you for staying and sharing your review with us. We will continue to improve our service.　We are looking forward to seeing you soon.

Thank you very much for using Tokyu Stay Mercure Osaka Namba.All of our staff are very happy to receive your compliments.Thank you for taking the time out of your busy schedule to post.Tokyu Stay Mercure Osaka Namba

Dear Valued Guest,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valuable reviews!Hope we could welcome you in another chance!Thank you very much.

Thank you for staying and sharing your review with us！ We will continue to improve our service.　We are looking forward to seeing you soon.

Thank you for choosing our hotel for your stay.We hope your stay had been a pleasant one.And we also would like to express our gratitude for your time to leave your evaluation of your stay.We hope to see you again at our hotel.

Dear Marcia Ana,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for staying with us.Thank you very much for your valuable reviews and it is our pleasure to have you as our guest.We hope that we could welcoming you in another chance!Last but not least , thank you very much!

Dear Marcia Ana,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for staying with us.Thank you very much for your valuable reviews and it is our pleasure to have you as our guest.We hope that we could welcoming you in another chance!Last but not least , thank you very much!

Thank you very much for choosing our hotel and staying with us. We are glad to hear that you had a good time and enjoyed the breakfast. If you have an opportunity to visit Osaka, we all hope to see you again. Thank you very much for your time and warm comments here.

Thank you for staying and sharing your review with us.　We apologize for the inconvenience caused by the darkness。 We will continue to improve our service.　We are looking forward to seeing you soon.

Thank you for selecting us out of the many possible places here.It's a pleasure to serve you, thank you for your valuable feedback.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.May you have a nice day.Best regards,MERCURE TOKYU STAY OSAKA NAMBA

Dear Valued Guest,Thank you very much for staying and choosing our hotel during your trip in Osaka.It is our pleasure to have you as our guest and we are appreciated your valuable reviews. Hopefully we could welcoming you in another time.Best Regards,Mercure Tokyu Stay Osaka Namba

Thank you very much for your stay with us. We are glad to hear that you had a good time here in Osaka. If you have an opportunity to visit Osaka, we hope to see you again. Thank you for your time to write the comment.

Dear Roeann,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valuable reviews. Glad to know that you had a good time in our hotel! We hope that we could welcoming you in another chance.Last but not least, thank you very much.

Thank you for staying at Tokyu Stay Mercure Osaka Namba. As mentioned in the comments, our gym is equipped with running machines, cycling machines, and mats.We sincerely apologize for the inconvenience caused regarding the water pressure in the shower. Please contact the front desk and we will assist you. I hope you don't mind this and use it again next time.Thank you for taking the time out of your busy schedule to post.Tokyu Stay Mercure Osaka Namba

Thank you for choosing Tokyu Stay Mercure Osaka Namba from among our star-rated hotels.All the staff members were happy to read that you liked our hotel. Regarding the English TV channels, we will take your valuable opinions into consideration in the future.Thank you for taking the time out of your busy schedule to post.I look forward to using you again.

Thank you for staying and sharing your review with us. We will continue to improve our service.　We are looking forward to seeing you soon.

Thank you very much for staying with us.We are happy to hear your good comment.We are looking forward to seeing you again.Best Regards,

Dear Guest,Thank you very much for staying with us.We are happy to hear such a good comment!We are looking forward to seeing you again.Best Regards,

Thank you very much for staying at our hotel.We are very honored to receive such a high evaluation. Did you enjoy relaxing during your stay?If you have a chance to come to Osaka again, we are looking for welcoming you!

Dear Guest,Thank you very much for staying with us.We are happy to hear such a good comment!We are looking forward to seeing you again.Best Regards,

Thank you for staying and sharing your review with us.　We will continue to improve our service.　We are looking forward to seeing you soon.

Dear Valued Guest,Warmest Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for choosing and staying in our hotel.Thank you very much for your valuable reviews and we are so glad to welcoming you as our guest.Hope we could welcoming you in another chance.Thank you very much.

Thank you for staying and sharing your review with us.　As you pointed out, the illuminance of our hotel is a major issue, and we plan to take various approaches to resolve it as soon as possible.We are looking forward to seeing you soon:)

Thank you for staying and sharing your review with us.　 We will continue to improve our service.　We are looking forward to seeing you soon.

Dear Guest,Thank you very much for staying with us.We are happy to hear your good comment.We are looking forward to seeing you again.Best Regards,Reception S. Nakajima

Thank you for staying and sharing your review with us.　We will continue to improve our service.　We are looking forward to seeing you soon.

Thank you for staying and sharing your review with us.　We will continue to improve our service.　We are looking forward to seeing you soon.

Thank you very much for choosing our hotel and staying with us. We are glad to hear that you liked the location. We apologize for the inconvenience regaring the lighting in the room. We have lending LED mirror, stand lights, desk light and so on. Please feel free to ask us if you have an opportunity to stay in our hotel again. We will continue improving our service and doing our best. Thank you for your time and comments.

Thank you very much for choosing and staying our hotel. We are glad to hear that you had a good stay with us. If you have an opportunity to visit here, we hope to see you again. We will do our best to improve our service. Thank you for your comments and time.