4/10 Poor
Paul
May 17, 2019
Disliked: Staff & service, property conditions & facilities
Fawlty Chateau
We chose the hotel carefully hoping for a night in a unique setting and a romantic meal. On arrival we found a lovely chateau in its own grounds with a view of the Pyrenees in the distance.
At the reception area a young girl greeted us without a smile, checked our paperwork and did not offer any more information. I later had to go back downstairs to ask for the WiFi code.
and dinner this evening? "No, there is only me here!" She told us offering a tiny pizza bar a shirt distance away. It was very small and lacked atmosphere as it had no customers.
We drove to an E Leclerc supermarket nearby, had a glass of wine at the bar then bought some local cheese and a baguette plus a bottle of cider which we consumed in our chateau room.
The room was ancient and charming with a good bathroom and shower but the u
UPVC windowsill almost snapped off if you leaned out to open the shutters. The bedside shelf Came away from the wal when I put a book down on it.
Bedroom lighting very poor with no bedside reading light - the shelf would never bear its weight!
Breakfast served by a silent waitress, no greeting, stale croisant and help yourself from the main table.
A great disappointment which had promised a memorable stay with romantic meal. As it was this is a superb location for a sequel to Fawlty Towers
Paul
Stayed 1 night in May 2019