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Mercure Orléans Centre

4.0 star property
Hotel with a seasonal outdoor pool, 9-minute walk to House of Joan of Arc

Choose dates to view prices

Photo gallery for Mercure Orléans Centre

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast, lunch, dinner served; French cuisine
Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)
Bar (on property)
Mercure Orléans Centre, in the heart of the city, offers an upscale retreat. Guests enjoy the sunny terrace and French dishes at L'ENTRACTE restaurant. With a coffee shop and attentive staff, it's perfect for relaxation and exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
The current price is ￥16,958
￥19,577 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Sofa bed
Premium bedding
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Sofa bed - double
Premium bedding
Day bed
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood

Map
45000, Loiret, Orléans, 44, quai Barentin

What's nearby

  • House of Joan of Arc - 9 min walk - 0.8 km
  • Place du Martroi - 10 min walk - 0.9 km
  • Hôtel Groslot - 15 min walk - 1.3 km
  • Sainte-Croix Cathedral - 16 min walk - 1.4 km
  • Zenith Orléans - 5 min drive - 3.5 km

Getting around

  • République Tram Stop - 14 min walk
  • Orléans Avenue de Paris Station - 18 min walk
  • Paris Orly Airport (ORY) - 85 min drive

Restaurants

  • ‪Au petit royal - ‬10 min walk
  • ‪Le Comptoir de Mamie Bigoude Orléans - ‬9 min walk
  • ‪Au Bureau - ‬9 min walk
  • ‪Pavin Caffe - ‬7 min walk
  • ‪Neko - ‬9 min walk

About this property

Mercure Orléans Centre

Upscale hotel near House of Joan of Arc
Located close to Place du Martroi and Museum of Fine Arts, Mercure Orléans Centre provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site French cuisine restaurant, L'ENTRACTE, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A porter/bellhop, bicycle parking, and an elevator
  • A banquet hall, luggage storage, and a front-desk safe
  • Guest reviews say good things about the helpful staff
Room features
All 111 rooms offer comforts such as premium bedding and air conditioning, as well as perks like late night room service and free WiFi.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Similar properties

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Best Western Hotel d'Arc

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Room service
8.2 out of 10, Very Good, 457 reviews
The price is ￥14,083
￥16,415 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ENTRACTE

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Uncovered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Frequently asked questions

Does Mercure Orléans Centre have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Orléans Centre?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Mercure Orléans Centre on Nov 9, 2025 start from ￥16,958, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Orléans Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Orléans Centre?

Self parking is available for EUR 15 per night.

What time is check-in at Mercure Orléans Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Orléans Centre?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is Mercure Orléans Centre located?

Located in Centre-Ville, this hotel is within a 15-minute walk of House of Joan of Arc and Place du Martroi. Museum of Fine Arts and Sainte-Croix Cathedral are also within 1 mi (2 km). République Tram Stop is 14 minutes by foot and Gare d'Orléans Tram Stop is 18 minutes.

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Mercure Orléans Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 360 out of 928 reviews
Rating 8 - Good. 398 out of 928 reviews
Rating 6 - Okay. 113 out of 928 reviews
Rating 4 - Poor. 43 out of 928 reviews
Rating 2 - Terrible. 14 out of 928 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hathaichanok

Liked: Cleanliness, staff & service
Close to center and many restaurants selections
Stayed 1 night in Jul 2025

4/10 Poor

Elma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Used this hotel as a stopover on our way to the South of France. Hotel is not in the best condition and could use a proper renovation (toilets don’t flush, pool was out of order during our stay), carpeting and bedding clean but old an worn. Staff was very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort

Good central hotel

Hotel was in good position to explore Orleans. The bar and restaurant and pool area has been updated to a very good standard. Hotel room was very basic and also needs updating too!
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel with a brilliant restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Karishma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Allow pets which is a bonus
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stafff
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice comfortable city centre hotel

Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Stayed 1 night in Dec 2024

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, amenities
Easy to reach. Good room, shower, beds and pillows! Exceptional good breakfast!
Stayed 1 night in Aug 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. The hotel is conveniently situated at the entrance to the city so easy to park and then a 10 minute walk into the centre along the river. Good sized room (we had a family room) which was comfortable. We didn't have breakfast but it did look nice so we definitely do that next time. Lovely outside pool area and a really friendly welcome. We love Orleans so this is a great stopover for us
Stayed 1 night in Apr 2024

2/10 Terrible

Sherri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Propert desperately needs a deep clean and fixing of major elements.
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Liked excellent staff on reception and restaurant. Didn't like that we purchased room with balcony at an extra cost but unusable as very dirty (being kind) and no furniture to use. No maintenance available at weekends and had to live with flickering lights in the bathroom which was unpleasant. Property is well kept on the inside but tired on the outside.
Stayed 2 nights in Oct 2024

4/10 Poor

DORIS

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel should not be a 4 stars. Very old furniture. Not outlets with international plugs. No plugs by the bed. Truly need to be renovated. The pictures are much better than the actual room. Humidity in the bathroom with low ceiling. Not Impressed for a Mercure! Not worth the amount paid!
Stayed 1 night in Aug 2022

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
Alles sehr gepflegt, schöne Zimmer, freundlicher Empfang und Service
Stayed 1 night in Nov 2025

6/10 Okay

elaine

Liked: Staff & service
On the edge of the town has a wow factor reception but the rooms are poor in relation and need updating Benefit car parking at €7.50 per 24 hours which is essential as no available street parking 15 minute walk into town lots of choice to eat and drink
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were lovely. The reception and restaurant are renovated. Rooms and exterior of building in desperate need of renovation but fine for a pass through / overnight
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

CHARLES RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Excelle
Stayed 1 night in Aug 2025

4/10 Poor

Elma

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De buitenkant van het hotel oogt wellicht wat oudbollig maar van binnen is het een moderne Mercure. Vriendelijk en behulpzaam personeel zowel aan de receptie als in het restaurant. Ook diner en ontbijt waren erg goed verzorgt. Aanrader voor als je op doorreis bent!
Stayed 1 night in Jul 2025

4/10 Poor

Marie-Claire

Liked: Cleanliness
Disliked: Staff & service
I booked a room for myself and my 2 children. I paid the half board rate. On arrival, I was told that my children were not included in the half board rate. At dinner, I was given my starter and main which I chose from a small, separate menu and then instead of being offered dessert, they asked ‘would you like a coffee or is everything finished?’ At breakfast, it was really busy, so we were out in an overflow room which wasn’t made up. ‘Leave it to us’ they said. So we served ourselves at the buffet and then came back to find the one table they had laid was occupied. Some stood in the middle of the lobby with our bowls of cereal and waited for cutlery, a glass and somewhere to sit. The room was filthy, and really noisy/ it well insulated from the noise of the other rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Belinda

Liked: Staff & service, amenities
Prima voor een nachtje orleans.
Stayed 2 nights in Jul 2025

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated hotel. Quite shabby. Pets allowed in the dining area at breakfast. Overall not great
Stayed 1 night in Jul 2025

6/10 Okay

Jean

Disliked: Cleanliness, amenities
The room 114. Dirty carpet, outdated furniture. Bathroom in need of renovation. Not worth the money.
Stayed 2 nights in Jul 2025

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dans l’ensemble, l’hôtel est accueillant et très confortable, le personnel très arrangeant. En revanche pour la première nuit, j’ai eu une chambre sans climatisation, et sans gel douche, on me change de chambre pour la deuxième nuit, et je n’ai pas eu d’eau chaude.. Un peu Dommage pour un hôtel à 180 € la nuit.
Stayed 2 nights in Jul 2025

8/10 Good

Morgane

Bien mais besoin de rafraîchissement

Immeuble vieillissant de l’extérieur La réception et l’espace restauration piscine est superbe Les chambres et les étages nécessitent un bon coup de neuf… moquette décolorée, odeur de tabac…
Stayed 1 night in Jun 2025