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4/10 Poor
A guest from mechanicville, NY
Dec 31, 2023
Not Like Previous Stays
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was our 4th or 5th house we have rented from vstays. This is our first time returning since the start of the pandemic. We really enjoy staying at this resort and the area. We had many issues during this stay with our cottage. Most were a result of poor management and neglect. Our dryer didn’t work at all and it took multiple calls / visits to the front desk to get it repaired. Most tv remotes were missing backs and the system was confusing to use. The Margaritaville drink maker was missing the actual blender so I had to throw out 3 bottles of pina colada mix I bought. The cover to the hot tub needs to be replaced as well. It looks horrible but the hot tub did work fine. Check out is at 10:00 am but the cleaning lady literally walked into the cottage at 9:30. It happened during our last stay as well. This is unacceptable and should not ever happen. The sad thing is that most of our issues could and should have been addressed earlier for very minor cost to vstays. I would like to say that the girl who came out to our cottage multiple times was excellent. She did a great job. There are 2 rental companies available at this resort. We will definitely be trying Rentyl on our next visit.















