Our main issue was not being sent our check-in details for the villa. When you have driven 5 hrs to the UK airport, waited there, endured a long flight, plus delays at passport control, plus delays waiting for your rental vehicle you really don't want to arrive at the resort not knowing where your villa is located, and not knowing that you need a PIN access code to enter it. When you are very tired and it is gone 1am in the morning and you can't access the villa you have paid a lot to rent it's not great...
Thankfully a very helpful Soltarra security man helped us to obtain eventually from you the necessary details required.
Not a great start to the vacation....
The villa had plenty of room, a nice pool with spa (we never figured out how to turn on the spa jets).
The house decor I would describe as old-fashioned, it reminded me of the 1970s.
A villa I rented in Kissimee in 2005 had far more modern decoration!...
The Sol Cafe at the resort was very good with excellent Mexican style fast food.
Our neighbours on both sides were a bit noisy, loud talking, children shouting, and barking dogs.
It was nice in and around the pool when everyone else was out!
I preferred my 2005 villa.
Travel instructions from the airport would have been nice.