外観

シェラトン オーランド ノース ホテルの口コミ

3.5 out of 5
シェラトン オーランド ノース ホテル
600 N Lake Destiny Dr, Maitland, FL

口コミ

8.0

とても良い

評価 10 - 1003 件の口コミ中 473 件が非常に良い" "
評価 8 - 1003 件の口コミ中 225 件が良い" "
評価 6 - 1003 件の口コミ中 147 件が普通" "
評価 4 - 1003 件の口コミ中 78 件が不満" "
評価 2 - 1003 件の口コミ中 80 件が非常に不満" "

8.2/10

清潔度

8.4/10

スタッフとサービス

7.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Takafumi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良かった
立地と価格からするとプールでも遊べて満足です。 プールは夜が暗いので電灯があれば子供も安心して入れると思いました。
2021 年 7 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2021 年 7 月 25 日)
素晴らしい評価をありがとう、高文! お客様の幸せと満足を大切にしています。シェラトンオーランドノースホテルでの素晴らしい体験のために、またお会いできるのを楽しみにしています!素敵な一日を過ごす!

10/10 (非常に良い)

Ricardo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 29 日)
Ricardo, thank you for your feedback! The team at Sheraton Orlando North Hotel is thrilled you had a good stay. We hope to welcome you back soon!

10/10 (非常に良い)

Anesa-Edin

良かった点 : 清潔度、設備とサービス
An older hotel but in an excellent shape and great management. Comfortable beds and super clean.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 28 日)
Anesa-Edin, thank you for your kind words. The Sheraton Orlando North Hotel is delighted to hear that you found the beds comfortable and everything very clean. We appreciate your recognition of our management and upkeep, and we hope to welcome you back soon!

6/10 (普通)

Kasyn

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 28 日)
Kasyn, thank you for your feedback. Your insights are valuable to us as we strive to improve our services. We hope to have the opportunity to serve you again in the future.

8/10 (良い)

Edward

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didnt know it was going to be $17.00 a day for parking.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Edward, thank you for sharing your feedback. It's important to us that our guests are well-informed about all charges. We're glad you chose Sheraton Orlando North Hotel and hope you had a pleasant stay. We're looking forward to welcoming you back in the future.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Elizabeth, it's great to hear that your stay at Sheraton Orlando North Hotel was excellent. We're thrilled you had a top-notch experience and we hope to extend our warm welcome to you on your next trip to Orlando. We are grateful for your high rating and for choosing us as your accommodation. Safe travels until then!

10/10 (非常に良い)

Kimberly

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Kimberly, it's delightful to receive your review! We're thrilled you had a positive experience at Sheraton Orlando North Hotel. Your feedback goes a long way in encouraging our team members. We eagerly anticipate welcoming you back in the future.

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and quiet area. Good location!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Kimberly, thank you for your terrific feedback. We're joyous that the cleanliness of Sheraton Orlando North Hotel met your expectations. Moreover, we're glad that its quiet surroundings and prime location contributed to a memorable experience. We hope to be your top choice for future visits in Orlando!

10/10 (非常に良い)

Rachel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice people work here :)
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Rachel, thank you for sharing your experience at Sheraton Orlando North Hotel. It's delightful to know that our team members made your stay enjoyable. Your kind remarks will be shared with the entire team. We look forward to welcoming you again during your next visit.

8/10 (良い)

Michele

2024 年 4 月に 5 泊滞在

8/10 (良い)

Natasha K

カップルで旅行
良かった点 : スタッフとサービス
The front desk service was wonderful!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Natasha K, we're thrilled that you had such a positive experience with our front desk team members at Sheraton Orlando North Hotel. Your kind words mean a lot to us. We look forward to the opportunity to welcome you back in the future.

8/10 (良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Aaron, it's splendid to see your favorable rating for Sheraton Orlando North Hotel. We're here to create memorable experiences for our patrons and are enthused by your feedback. We look forward to being your lodging of choice whenever you find yourself back in Orlando.

10/10 (非常に良い)

linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Linda, we are absolutely thrilled to hear about your delightful experience at Sheraton Orlando North Hotel. Do come back soon, we'd love to serve you again.

8/10 (良い)

Chris

Nice stay
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Chris, it's wonderful to hear you had a pleasant stay at the Sheraton Orlando North Hotel. We truly appreciate your feedback and are delighted to have met your expectations. We're looking forward to welcoming you back in the near future for another enjoyable experience.

10/10 (非常に良い)

Ryan

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel and I will stay again!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Ryan, it's fantastic to read that you enjoyed your stay at Sheraton Orlando North Hotel! We can't wait to welcome you back for another excellent experience.

10/10 (非常に良い)

Megan

出張, 家族旅行
Love this so beautiful and perfect
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Megan, we're thrilled to hear your positive feedback about Sheraton Orlando North Hotel. Thanks for appreciating our beautiful property - it's always our aim to create a perfect experience for our guests. We look forward to welcoming you back on your next trip.

6/10 (普通)

Rachel

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for sharing your feedback, Rachel!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

8/10 (良い)

Jaime Jose

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Jaime Jose, thank you for choosing the Sheraton Orlando North Hotel and for the positive rating on Expedia. We're grateful for your support and look forward to welcoming you back soon.

8/10 (良い)

daisy、Jonestown

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Daisy, thank you for taking the time to rate your stay at Sheraton Orlando North Hotel. We're pleased to see you had a good experience overall and hope that you will choose us again in the future. We strive to offer an even better experience next time. Safe travels!

6/10 (普通)

Anel

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bathroom was not very clean. The carpet felt dirty. It’s next to a busy road, so there was some noise I was not expecting. You have to pay for WiFi after 24 hours. There is a parking fee of $17 for one night. No complimentary breakfast. When I asked for a room change due to the bathroom condition and stain on the toilet seat they were “unable to accommodate”.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Anel, we understand your stay did not meet expectations and appreciate your specific feedback. Cleanliness is a top priority for us, hence we regret any discomfort you felt. Our location close to major traffic does come with occasional noise and we apologize if this was a concern. While extra charges for certain amenities are standard practice, we understand your note about them. Our team usually works hard to accommodate guest requests, and it's unfortunate we couldn't fulfill your request this time. We're hopeful of turning around your experience during future stays.

8/10 (良い)

Richard

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was overall nice. I’d stay there again.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Richard, we're thrilled to hear your stay at Sheraton Orlando North Hotel was enjoyable and that you're considering us for your future travels. We eagerly look forward to welcoming you back and continuing to meet your expectations.

2/10 (非常に不満)

Karla

出張, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Such a disappointment, as soon as I walk in into the room there was a dead cockroach in the carpet , there were also multiple dots stains in the carpet , the windows and bathroom door were dirty , the fridge was leaking , the shower head was covered in mold , foul smelling water was coming out of the faucet , very bad experience.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Karla, we regret to hear about the issues you encountered during your stay. Cleanliness and comfort are our top priorities, and it is clear that we failed to meet those standards in your case. We understand how unpleasant it must have been to deal with the situation regarding the hygiene and operational issues in your room. Please know that your feedback is being taken seriously and we are taking effective measures to rectify these matters. We hope to have the opportunity to earn back your trust in the future.

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Thanks for the outstanding rating, Melissa!We're delighted your time at Sheraton Orlando North Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 (非常に良い)

Venante

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very accommodating. The property was walking distance to where my son was competing. Very convenient. I would stay there again.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Venante, it's wonderful to hear that our team members at Sheraton Orlando North Hotel were accommodating and that our location worked out perfectly for your son's events. We're thrilled that you consider staying with us again. We can't wait to welcome you back!

10/10 (非常に良い)

Juan

2024 年 4 月に 2 泊滞在

6/10 (普通)

Hirangel

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
La habitación tenía olor a cigarrillo. No hablan español.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Hirangel, gracias por compartir tus observaciones. Lamentamos el olor desagradable en su habitación y la barrera del idioma. Se tomarán medidas para garantizar que brindemos un ambiente más acogedor para todos los huéspedes en el futuro. Esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro.

10/10 (非常に良い)

Miguel

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Miguel, thank you for choosing Sheraton Orlando North Hotel. We're thrilled to see your 5-star rating and can only hope your overall experience with us was a fantastic one. We look forward to the pleasure of serving you again in the future. Safe travels until then!

10/10 (非常に良い)

Chris

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent all around!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Chris, we appreciate your high opinion of Sheraton Orlando North Hotel. It is delightful to know you had an all-around excellent experience. We look forward to welcoming you back for another unforgettable stay in the future.

10/10 (非常に良い)

Nestor

良かった点 : 清潔度
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Nestor, the entire Sheraton Orlando North Hotel team thanks you for your high rating on Expedia. We're thrilled that we exceeded your expectations, and we look forward to providing the same wonderful experience on your next visit. Safe travels until then.

4/10 (不満)

Garrett

家族旅行
気になった点 : 施設のコンディションと設備
Lobby and public areas are lovely. Third floor carpeting in halls and room were disgusting with stains and dirty. Room was run down..
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Garrett, we thank you for your feedback and it's good to know you found our public areas appealing. However, it's clear there were areas of your stay that didn't meet your expectations. We acknowledge your concern regarding the cleanliness of certain areas and room conditions. Rest assured, these are carefully looked into by our dedicated teams to improve our services wherever possible. Thank you for choosing us and for sharing your perspectives.

8/10 (良い)

Deja

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for taking the time to share your review with us, Deja!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sheraton Orlando North Hotel.

4/10 (不満)

James、LAKE WALES

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
James, we take note of your rating and regret to hear that your recent stay didn't meet your expectations. We'd value the opportunity to learn more about your experience. Please consider sharing your feedback with us directly. We hope to have the chance to welcome you back and better cater to your needs.

10/10 (非常に良い)

shatavia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean hotel.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Shatavia, thank you for sharing your kind words. We're delighted that the Sheraton Orlando North Hotel met your standards for cleanliness and overall quality. We aim to provide a superior experience for every guest. We look forward to welcoming you back during your next visit to Orlando.

8/10 (良い)

Jennifer

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was quiet and nice and had EV charging
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Jennifer, it's wonderful to hear you appreciated the tranquillity and amenities at Sheraton Orlando North Hotel, including our EV charging facilities. We thank you for choosing our hotel and leaving such a positive review. We hope to welcome you back soon.

10/10 (非常に良い)

Al Alim、West Palm Beach

良かった点 : 清潔度、スタッフとサービス
Overall was a good stay only comment I have is the room had a slight wet smell at first
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for staying at the Sheraton Orlando North Hotel and sharing your experience. We are pleased to read that you enjoyed your stay with us. We took note of your comment regarding the initial mild damp aroma in the room. Rest assured, we have shared your feedback with our housekeeping team for review. We appreciate the constructive feedback and look forward to hosting you again in the future.

10/10 (非常に良い)

Diego

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a ward event so it was helpful to be at the same hotel as the event . I was in all a great stay for my event . But the breakfast buffet was charge , it’s not really an inconvenience. But I believe the Expedia page said it was included. Maybe something to clarify in the future .
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Diego, it's wonderful to hear that your event at Sheraton Orlando North Hotel was successful. We love providing comfort and convenience to our guests. We appreciate the feedback on the breakfast buffet. We checked our Expedia page and it does list breakfast available for a fee, which is typical of full service hotels. We do hope you enjoyed your breakfast with us! We look forward to welcoming you back for future events.

8/10 (良い)

Ramon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 19 日)
Ramon, thank you for choosing to stay at Sheraton Orlando North Hotel. Your rating does speak volumes and we are pleased that your experience was satisfactory. We look forward to your next visit and promise to strive to make your experience even more enjoyable.

2/10 (非常に不満)

Achieng

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Achieng, it's disheartening to realize you didn't have the experience you anticipated. Without specific comments, it's difficult to address issues. If you find the time, please consider providing us more information so we can properly respond to your concerns and strive to improve future stays.

10/10 (非常に良い)

Melissa、Fishers

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good and great service and restaurant!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 14 日)
Melissa, it's wonderful to read you valued the excellent service and dining experience at Sheraton Orlando North Hotel. We strive to make our guests' stays as enjoyable as possible. Thank you for sharing your feedback and we hope to see you again soon.

8/10 (良い)

Barbara

良かった点 : 施設のコンディションと設備
The pool
2024 年 3 月に 10 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 13 日)
Barbara, thanks for your feedback. We're glad you enjoyed your stay with us at the Sheraton Orlando North Hotel. We're especially happy that you had the opportunity to enjoy our pool. We look forward to welcoming you back next time.

6/10 (普通)

jacquese

良かった点 : 清潔度、スタッフとサービス
I believe for a Sheraton the floors could have been a little cleaner the elevators were somewhat dirty the floors in general could have been cleaner too many stains and dirt not to be picky but the staff never told me there was a $17-18 fee to park they just said if I have a car my key would give me access to the parking and I found out when I checked out also the guy at the counter never told me I needed to keep the key to get out the parking lot just small things but I don’t like hidden costs and I understand if it was a mistake but they should have told me when I checked in.. just my input hopefully this helps with your review process
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
Jacquese, we appreciate your feedback and thank you for bringing these conditions to our attention. We strive to provide a clean environment for all, and we're sorry to hear about your concerns regarding cleanliness and communication. It’s important to us that all our guests are informed of any additional charge at check-in, and we apologize if you found this was not the case. We hope to improve upon these aspects for your future visits.

10/10 (非常に良い)

amanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was amazing we will be back
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
Amanda, your review made our day! We're thrilled to know that you found your stay at Sheraton Orlando North Hotel amazing. We eagerly await your return for another memorable experience.

4/10 (不満)

David

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
The room was disgusting. The first room had gad stuff all over the bed sheet. They told me the room was just renovated. I felt i was being punked. This is the sheridan. So then they put me in a different room bed sheet with holes al over. The rest of the hotel look nice.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 9 日)
David, it's disappointing to hear that your stay did not meet expectations. We are truly sorry about the discomfort you experienced with the cleanliness of your room. We're usually known for our top-notch rooms, and we regret that this was not reflected during your stay. Things like this should certainly not happen in a recently refurbished room. Your comments regarding the linen condition are also concerning and taken seriously. Please know we understand the importance of providing a comfortable and inviting atmosphere to all our guests and will investigate to ensure similar instances do not occur. It's a relief, though, that you found other parts of our premises appealing. Thank you for your feedback. We sincerely hope for an opportunity to provide you with an improved experience in the future.

2/10 (非常に不満)

Tiffany

気になった点 : 清潔度、施設のコンディションと設備
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
We appreciate you taking the time to share your feedback, Tiffany.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 (非常に良い)

Duncan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 1 日)
Duncan, thank you for your perfect rating on Hotels.com. We're thrilled to know that your stay at Sheraton Orlando North Hotel met your expectations. We eagerly anticipate welcoming you back for another exceptional experience.

6/10 (普通)

Dana

出張, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
the parking entrance blocked the exit. upon arriving, the entrance is backwards too; everything was dirty
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
Dana, we appreciate your feedback about your recent stay. It seems from your comments that you ran into several challenges with the layout of our facility, particularly concerning the entryway and cleanliness. We are dedicated to offering an effortless experience for our guests, so we regret to hear of these concerns. Rest assured, we'll review your feedback with our team members for future improvements. Thank you for bringing these issues to our attention.

10/10 (非常に良い)

China

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was very nice
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
China, we're happy to hear that you had a pleasant experience during your visit at Sheraton Orlando North Hotel. We're thrilled that our front desk team members made a great impression on you. Thank you for taking the time to share. We're looking forward to welcoming you back soon.

10/10 (非常に良い)

Victor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel for a great price
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
Victor, thank you for sharing your kind words about Sheraton Orlando North Hotel. We're thrilled you found our offerings to be great value. Looking forward to welcoming you back on your next visit.

6/10 (普通)

Jacqueline、Cottage Grove

2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Jacqueline, thank you for taking the time to rate your stay at Sheraton Orlando North Hotel. It appears your experience did not meet all your expectations. We continually strive to improve our guest experiences and would love to hear any suggestions you may have. We hope to have the opportunity of welcoming you back on future visits.

6/10 (普通)

amy

家族旅行
You have to pay for parking on their own lot there is no where elese to park and no busiinesses nearby that would use their parking I felt like i was nickel and dimed alot wont stay there again
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 22 日)
Amy, we appreciate your feedback. We understand your concerns about the parking fees and can see how this had an impact on your stay. Our location and various amenities often require certain measures, such as a parking charge. However, we're striving to make our services clearer to all our guests. We regret to hear that you felt anything less than satisfactory during your stay. It's our hope you might consider giving us another opportunity to offer a more positive experience in the future.