4/10 (不満)
Amaia
家族旅行
2024 年 5 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I very rarely post reviews.. Conceptually and aesthetically this place looks cute , like a cute boutique motel geared towards families. Lots of cute, positive sayings all around, but, the rooms missed the mark. Our room was an absolute dump. The shower is coming out of the wall, the tub didn’t drain so when showering , you’re just showering in standing water. There was someone else’s hair all over the tub, shower wall, and bathroom wall. The walls in the bathroom are filthy and I believe full of mold. The bathroom is tiny, the fan in the bathroom doesn’t work. Didnt spend much time in the room, but everytime we came back, my daughter had a coughing fit, which i believe is due to mold. In addition, you can hear everything around you, above you, and outside . The bed sinks in the middle and creaky. The morning after we checked in, I walked to the front desk and asked them if someone could fix the shower. Nobody ever came. The second day, while we were out, I called the front desk atleast 4 times, and was immediately put on hold for upwards of 10 mins before I hung up. Our second night here, we came back after a long day of Disney to find several sheriff cars on property and Sheriff walking around looking for someone, or people. In short, I’m not sure why this place had such good reviews. I definitely would NEVER stay here again!