While the house is pretty and the themed rooms are awesome for the kids…
When we got there the property manager was still cleaning and said there was an issue with the pool heat and they’d be fixing it the next day. I had to text him to ask if it had been fixed, we received no updates. After 5 days the pool was still not even remotely warm, mentioned it again and it took 2 more days to be told it was either a major repair or replacement of the heater. We were there 10 days with no use of the pool which was why we chose the house, photos of the pool area over another home I rented. I messaged the homeowner looking for a refund of something due to no heat at the pool and have been ignored.
The home does not have enough utensils to have everyone seated for 1 meal. There were 12 of us and 9 spoons, 11 forks.
Pool area does not look like photos. The loungers in the photos are gone, there are only 3 and 1 is broken. They are plastic now, not cushioned.
The championsgate community area is nice. The pool there is heated, lazy river nice (not heated) and seems like enough loungers for the colder weather we had.