外観

ホリデイ イン リゾート オーランド スイーツ - ウォーターパーク IHG ホテルの口コミ

3.5 out of 5

口コミ

6.4
評価 10 - 5463 件の口コミ中 1509 件が非常に良い" "
評価 8 - 5463 件の口コミ中 990 件が良い" "
評価 6 - 5463 件の口コミ中 1012 件が普通" "
評価 4 - 5463 件の口コミ中 832 件が不満" "
評価 2 - 5463 件の口コミ中 1120 件が非常に不満" "

6.6/10

清潔度

7.2/10

スタッフとサービス

6.8/10

設備とサービス

6.4/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
評判はいまいちだけど凄くいい!
フードコートも高くなく美味しいし、ウリのプールもよかったです。
2023 年 8 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Guest, We are delighted to hear that you enjoyed our delicious and reasonably priced food offerings during your stay. It's wonderful that you also appreciated our well-maintained pool area. Thank you for your kind feedback, and we look forward to welcoming you back to Holiday Inn Resort Orlando Suites - Waterpark for another enjoyable experience at our hotel.Best regards, Hotel Management

10/10 (非常に良い)

Francoise

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved it
2024 年 5 月に 3 泊滞在

4/10 (不満)

Jeniffer

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Pool open late, pool bar closed on Memorial Day Weed smoking every where
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Waterpark was great! Need more lounge chairs by the pools, though.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Miguel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Water park need some upkeep. Hotel overall is quite ok.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Juany

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The stay was good but the staff service for the room wasn’t as good. We didn’t have cold water so the kids couldn’t shower properly. We notified front desk, they sent maintenance and he couldn’t do anything about it. He said he would let them know to change our room and they didn’t do anything about it. They changed our towels the third day there, they didn’t clean the room, the toilet was dirty and they didn’t put toilet paper. But other than that the food was good. The breakfast and that burger place was good. The water park was also good for the kids. We rented a cabana, you just have to wake up early and make the line to be able to get one. That was comfortable since it was so hot and we had a baby.
2024 年 5 月に 3 泊滞在

8/10 (良い)

Rafael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Brittany

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The walls are very thin so you can hear the people and the other room conversation. Also not enough park space and only one elevator
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Carlos,Thank you for visiting Holiday Inn Resort Orlando Suites - Waterpark. We are thrilled your stay was to your liking, and on behalf of our friendly team, we hope to welcome you back again anytime for another experience we know will surpass your expectations!

6/10 (普通)

Joanna

It did what it had to do!
2024 年 3 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Joanna,It's satisfying to know that our hotel met your needs during your stay. Our team hopes to welcome you back for another pleasant experience.

2/10 (非常に不満)

Valeria

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the room vents were so dirty , you can hear everything from next door
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Valeria,Thank you for sharing your experience with us. We appreciate your feedback. However, we're concerned about the cleanliness and noise disturbances you encountered. Rest assured, we'll address these promptly and hope to welcome you back for a more comfortable experience.

10/10 (非常に良い)

Yudeisy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.

10/10 (非常に良い)

Orquidea

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The only thing I’ve been complain is they don’t have a lot of choice for food but everything else I love it and my grandson and the family we appreciate and love this place very clean and the people so nice
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Orquidea,On behalf of the Holiday Inn Resort Orlando Suites - Waterpark team, thank you for staying with us and for your five-star review! We are so pleased to hear you had pleasant interactions with our staff during your visit, and that you found your room to be clean and comfortable. We hope to welcome you back the next time you are in Orlando!

10/10 (非常に良い)

Orquidea

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
I stay in there so down it was the best for us to look at family. We went to this New World. Everything was so nice people very nice room clean. I love it I do it again with the family. Enjoy it.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Roshawna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
After staying on Disney property for the week, we needed an extra nights stay due to flight delays and landed on Holiday Inn. It was a great experience and I would dare to say the kids loved the waterpark here more than disney lol will def be looking into it as a primary option in the future.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Roshawna,Thank you so much for taking the time to write a review about your recent stay at Holiday Inn Resort Orlando Suites - Waterpark. We are so pleased to hear that we could serve you well in a time of unexpected need! We pride ourselves on providing exceptional accommodations and service throughout the whole resort, so we are also thrilled that you and your children genuinely enjoyed our waterpark. Please come back to visit if you find yourself in need of a home away from home in Orlando in the future!

10/10 (非常に良い)

Yilber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super good
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for your review of Holiday Inn Resort Orlando Suites - Waterpark. It is wonderful to hear you loved our resort! We appreciate you taking the time to share your positive experience. We hope to welcome you back for another super good stay soon.

10/10 (非常に良い)

Jeniliz

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
Todo bien
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Jeniliz,Thank you for taking the time to share your feedback. We're pleased that everything met your expectations during your recent stay at Holiday Inn Resort Orlando Suites - Waterpark. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.

8/10 (良い)

Jorge

家族旅行
良かった点 : スタッフとサービス
The oasis pool borders inside was dirty and the white towels in the water park are to old and small the rest of the facilities are fine
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Jorge,Thank you for your honest review. It was a pleasure having you as our guest recently, and we are happy you had an enjoyable overall visit. However, we regret that you were not fully satisfied with your experience. Your feedback about the pool and towels will be shared internally to ensure our high standards are being met and to seize any opportunity to improve. Take care, and we hope to welcome you back soon for an even better visit!

10/10 (非常に良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for your review of Holiday Inn Resort Orlando Suites - Waterpark. We're so glad you enjoyed your stay! Hearing positive feedback like this motivates us to keep providing excellent experiences for our guests. We look forward to welcoming you back soon.

8/10 (良い)

Tanesha

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is amazing. There’s so much for kids to do. They can enjoy the water park. Get ice cream. Watch a movie. Play in the arcade. The rooms have a lot of space. Will definitely recommend and will definitely be returning.
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Tanesha,The only thing better than knowing you enjoyed your stay so much that you'll recommend us to others is that you also plan to return for another amazing stay. Thank you for choosing Holiday Inn Resort Orlando Suites - Waterpark and for sharing your lovely review. We look forward to welcoming you and your family back for another memorable visit.

10/10 (非常に良い)

Tiffani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

6/10 (普通)

Elizabeth

家族旅行
The idea of the water park was intriguing until you actually see it .Then it was disappointing and very crowded, no available lawn chairs and super crowded and people let their children run around like wild animals and the staff didn’t say anything till several parents pointed it out.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Elizabeth,While we always appreciate hearing from our guests, we are sorry to know you had a concern at the water park. We are constantly working to ensure everyone has an enjoyable experience, so we will be sure to review your comments and our high standards with our team. We hope to have another opportunity to welcome you back and impress you further.

10/10 (非常に良い)

Courtney

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very family friendly. Overall we enjoyed our stay
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Courtney,It was a pleasure to welcome you and your family to Holiday Inn Resort Orlando Suites - Waterpark, and we are delighted you enjoyed your stay. Your lovely five-star review will be shared with the team, and we look forward to welcoming you back for many more memorable visits.

10/10 (非常に良い)

Alisha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is a vacation on its own! Water park, movie theater, game room, restaurants
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Alisha,Thank you for sharing your experience at Holiday Inn Resort Orlando Suites - Waterpark! We're thrilled you enjoyed your stay and found our property a delightful vacation destination. Our water park, movie theater, and game room aim to provide our guests with a diverse range of entertainment and dining options. We look forward to welcoming you back for another fantastic getaway!

10/10 (非常に良い)

Victoria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.

10/10 (非常に良い)

Jacqueline

家族旅行
The staff were amazing!
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Jacqueline,Your recognition of our team's exceptional service means a lot to us. We strive to ensure that every guest feels welcomed and we can't wait to have you back for another fantastic experience at Holiday Inn Resort Orlando Suites - Waterpark.

2/10 (非常に不満)

Nicole

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleaning services!
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Nicole,We're disappointed that your experience with our cleaning services fell short of expectations. Our team values your perspective and hopes for the opportunity to improve your experience in the future.

6/10 (普通)

michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Michelle,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions.

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
love this property, friendly staff,and the hotel accomodate us!
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Daniel,We're thrilled you love Holiday Inn Resort Orlando Suites - Waterpark and that our friendly team made your stay enjoyable. It would be fantastic to welcome you back for another wonderful experience!

6/10 (普通)

Autumn Christine

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Half of the lights didnt work in the first room we checked into and the condition of the room was in need of refurbishing/replacement items such as Tp holders and doors plus the amount of bugs in the window tells me that it’s wasn’t cleaned in some time. We were moved to a room closer to the Waterpark and that room several more lightbulbs were burnt out and the vinyl floor was severely bubbled and needed to be replaced. However…The staff was very kind and accommodating. Pool and Waterpark area was kept clean.
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Autumn,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff and great waterpark, we are surprised and saddened to hear you were disappointed with our accommodations. Your comments are important to us as we are always working to improve. We look forward to welcoming you back and impressing you further.

8/10 (良い)

Destiny

良かった点 : 清潔度、スタッフとサービス
good for family fun
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Destiny,Thank you for sharing your positive experience at Holiday Inn Resort Orlando Suites - Waterpark. We hope you had a great time with your family and cannot wait to welcome you back.

10/10 (非常に良い)

Madeleine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
OVER ALL AWESOME!
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Madeleine,Now, there's a review that's going to make the day of every team member at Holiday Inn Resort Orlando Suites - Waterpark! Thank you for your kind comments. It was a pleasure having you as our guest, and we are delighted you had a wonderful five-star experience. We look forward to welcoming you back for many more memorable visits.

10/10 (非常に良い)

Channing

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything!
2024 年 3 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Channing,We're delighted you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark! Please come see us again the next time you're in the area.

2/10 (非常に不満)

amanda

2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Amanda,Our goal is always to go above and beyond for our guests, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you here, and we hope we will have the opportunity to host you again to change your perceptions.

6/10 (普通)

Brenda

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Brenda,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.

10/10 (非常に良い)

MANUEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have neighbors problem ,I travel with my family two little 9 and 10 and this people drinking in outside the room and fighting each other,screaming each other ,call to reseption twice for 2 day party I never hear some security come make them stop
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Manuel,Thank you for sharing your concerns. It's disappointing to hear about the disturbances you experienced during your stay. Our team is dedicated to ensuring a peaceful environment for all guests, and we will address this issue promptly. We hope to have the opportunity to provide you with a more pleasant stay in the future.

2/10 (非常に不満)

luis

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing bad experience
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Luis,Thank you for taking a moment to review your recent stay. We are disappointed your visit was not as expected, and we apologize for any inconvenience. To ensure your next visit is an exceptional one, please feel free to reach out to us at any time so we may learn where to make improvements. It was a pleasure having you here, and we look forward to hearing from you soon.

8/10 (良い)

Sammy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Over all everything was good , expected parking. I paid $30 a day, I stayed at the property for 5 days and it was hard for me to find parking when I got to the hotel every night:
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Sammy,Thank you for staying with us at Holiday Inn Resort Orlando Suites - Waterpark. While we're glad you enjoyed your overall trip, we're disappointed to learn about any challenges you had finding parking on our property. We offer our sincere apologies for any inconvenience this may have caused you. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll visit us again in the future.

2/10 (非常に不満)

Pritam

小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This property had extremely bad rooms. The AC was leaking in the bunkbed room and entire carpet was soaking wet. The alarm on top of bunk bed was hanging with wires exposed. The bathroom towel had a dead bug in it and the bathroom floor had ants.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Pritam,Thank you for staying with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will be sure to conduct a thorough investigation to ensure everything is as it should be. We appreciate your feedback and hope you will consider giving us another opportunity to change your perceptions in the future.

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jessica,We're glad you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark and appreciate your five-star rating. It was a pleasure having you here, and we look forward to welcoming you back in the near future.

10/10 (非常に良い)

Yaima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Yaima,We're glad you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark and appreciate your five-star rating. It was a pleasure having you here, and we look forward to welcoming you back in the near future.

10/10 (非常に良い)

Cecily

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect for families
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Cecily,Thank you for choosing Holiday Inn Resort Orlando Suites - Waterpark! We're glad you and the whole family enjoyed your visit, and we look forward to seeing you again for another great stay in the future.

4/10 (不満)

Ada

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス
The room wasn’t very clean. The water park closes two hours before the pool then opens 2 hours after pool is open check out is a bit early. The food, drinks and arcade are extremely over priced. The staff in the main pool area are not friendly. It was a one time stay won’t return.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Ada,Thank you for your feedback. We're truly sorry to hear your stay fell short of your expectations. We value your feedback about the pool staff's friendliness, the room's cleanliness, and our amenities, and we will share your concerns with our team to ensure any opportunity to improve is seized. It was a pleasure having you here, and we hope you will consider giving us another chance to change your perceptions in the future.

2/10 (非常に不満)

Courtney

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Courtney,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.

2/10 (非常に不満)

Charlea

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Terrible experience never would stay at this property again! I was charged $56 for “early checkin” just to be given a dirty room. The front desk was very rude unprofessional empathetic and unpleasant. They had me and my family with 2 small children waiting around on the property for 3 hours waiting for another room . When I checked out on the last day the front desk called and harassed me about a balance that was incorrect due to miss communication. No one apologize for the horrible experience they simply said we don’t know how else to help you .
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Charlea,Thank you for staying with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit. Our goal is to provide every guest with pristine accommodations and friendly service, and we offer our sincere apologies for any inconvenience you had during your stay. Rest assured, your comments will be relayed to our team to ensure we are meeting our high standards of guest satisfaction going forward. We appreciate your feedback and hope to have the opportunity to change your perceptions in the future.

10/10 (非常に良い)

Anahely

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient to have food, Waterpark all in one spot.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Anahely,We're happy you had such a great stay at Holiday Inn Resort Orlando Suites - Waterpark! It's fantastic to know you appreciated our delicious food offerings and our fun waterpark as well. It was a pleasure having you here, and we look forward to seeing you again soon!

10/10 (非常に良い)

Lexus

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were a lot of bad reviews about this property, but don’t let that stop you!!! My family had an amazing time. The kids really enjoyed the waterpark. Definitely a plus. There are many dining options and they are reasonably priced. Make sure to check out the kids eat free option too. The room was clean and pretty spacious. The staff were nice and friendly. When we needed more towels, they made sure to get them in a timely manner. I don’t have any complaints and we will definitely be back. Thank you so much for an awesome experience for my son’s birthday!
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind review of Holiday Inn Resort Orlando Suites - Waterpark. It's fantastic to hear the whole family had a terrific time with us. We strive to provide a fun and enjoyable environment for families, and it sounds like we hit the mark with our waterpark, delicious dining options, clean and spacious rooms, and friendly staff. It was our pleasure to help create a memorable birthday experience for your son, and we look forward to welcoming you back for another fantastic stay soon!

10/10 (非常に良い)

Jose

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El parque de agua deberian darle un mantenimiento. Por lo demas todo perfecto.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jose,Thank you for your perfect rating. We're happy to hear that you had an overall great stay at Holiday Inn Resort Orlando Suites - Waterpark. Your feedback is valued, and we look forward to welcoming you back soon for an even better time.

6/10 (普通)

Kaitlyn

家族旅行
気になった点 : 設備とサービス
I don’t like that we were hit with $217 after paying over $300 for only 2 nights. Terrible pricing for what it is.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kaitlyn,Thank you for your feedback. We regret to hear about your dissatisfaction, as we aim to be transparent with our guests regarding our policies. Rest assured, your comments on pricing will be reviewed internally as we strive to provide the best possible value for our guests. We appreciate your input and hope to have the opportunity to offer a more satisfactory experience for you in the future.