Hotel.com should not list this hotel on their site. The picture of the lake is very deceptive. Hotel is really a dirty and stinky motel. Room smells, bedsheets are dirty, paint is terrible, dusty and nasty looking. I checked in and checked right back out. Didn’t bother to fight for a refund.
Hotel.com you can read this and provide a credit and stop recommending places that are unacceptable for renting.
Deven
2022 年 12 月に 1 泊滞在
10/10 (非常に良い)
Natalie
カップルで旅行, 家族旅行
2022 年 11 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean place and a few minutes away from Disney world. Very quiet and very close to Waffle House. Will stay here again when I come back to Disney.
Natalie
2021 年 12 月に 5 泊滞在
2/10 (非常に不満)
Nicole
2022 年 10 月 23 日
Fraudulent reservation
I didn't get to stay at the hotel that I booked thru hotel .com . In fact the hotel didn't have a reservation. For me at all. The hotel said they do not use hotel.com to book their rooms . So I had to sleep in a friend's car last night instead of the room that I booked thru you guys. I want a full refund or else I will be letting the world know that your company is fraudulent . This was a scam and I want my money back asap.. please and thank u . Y'all need to stop the transaction from going thru my bank... My lawyer has all the emails and confirmations to proceed with sueing y'all if I do not receive my money back thank you
Nicole
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Joni
小さなお子様連れの家族旅行
2022 年 10 月 23 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Under renovation dangerous conditions they turned the water off in the middle of my shower. Said there was an emergency so had to shut the water off after they told me nobody was there. Everyone had checked out. Guess that's why no one came to let us know they were shutting the water off. Common courtesy. Asked for a refund was told take it up with expedia.
Joni
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Liliana
カップルで旅行
2022 年 10 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The person at the desktop was nice, but the place was terrible, disgusting, stinky, they had odor threes on the a/c God knows what people do in there, and there was a strong smell of marihuana, we felt horrible insecure, and ran out to find another hotel, price was not worth at all!!! I feel stolen.
Liliana
2022 年 10 月に 1 泊滞在
8/10 (良い)
CARLOS ARTURO CORDERO
家族旅行
2022 年 9 月 24 日
良かった点 : スタッフとサービス、設備とサービス
Me gusta porque tiene una piscina, buen parqueo y es gratuito, buena señal de Wi fi , en este momento estan remodelando las habitaciones por nueva Administración las habitaciones nuevas quedaran muy hermosos según los diseños que vimos. ah¡ y muy cerca de los parques de Disney.