オリリア オペラ ハウス ツアーとアクティビティ

My stay at Plush Hotel was overshadowed by a major issue: the hotel fire alarm was activated in the middle of the night on two consecutive nights. Both times, guests were evacuated and left standing outside for nearly an hour while the situation was addressed. Hotel staff later explained that the alarms were triggered by a guest smoking in their room. After the first incident, we were told staff were conducting a "walk-through." After the second, we were informed the guest had been fined. While I appreciate that safety procedures must be followed, I was disappointed by the hotel's response to the disruption experienced by every other guest. Despite two nights of interrupted sleep and significant inconvenience, management offered nothing beyond an apology—not even a small goodwill gesture to acknowledge the impact on paying guests. When you pay for a hotel, you expect a safe, comfortable, and restful stay. Unfortunately, that standard was not met. The repeated false alarms also raised concerns about the hotel's fire detection and incident management. Based on this experience, I cannot recommend Plush Hotel. Safety is important, but so is how a hotel cares for its guests when things go wrong.

Unionステーションから徒歩10分ほど。スタイリッシュなシティホテル。周りに飲食店、スーパー等が沢山あり、便利。部屋も清潔でとても静か。朝食のブッフェはそれなりに混むが、スタッフが順番に席を割り振ってくれる。席数はかなりあるので、居心地はいい。食事は、ビュッフェスタイルでどれもおいしい。部屋の空調が21度より上がらず、困ったことがあったが、エンジニアがすぐ来て対応してくれた。全般的にスタッフの対応はきびきびしていてとても感じがいい。満足な１週間でした。

The room was very clean and the staff were really helpful. Thanks to them, I had a great time in Canada!