4/10
Phoenix V is in a good location. It has a good pool and the splash pad is a plus, especially if you have little ones who get tired of the beach easily. Phoenix Rentals manages this specific unit and we had a horrible time trying to contact them prior and during our stay. Every time I tried to call the number for them I was sent to voicemail. I left a voicemail at least 3-4 times and never received a call back. We would not rent this unit again for that reason, as well as the issues we had with the air conditioning. The owner had the air to where it would reset every four hours to 74 degrees. This was not comfortable for us after a hot day on the beach or when we were sleeping. To pay almost 4,000 to stay and not be able to control your own air conditioning, did not really sit right with us. We did contact the managing agent and they finally got back with us. At first the owner did not want to adjust the temperature, but then after going back and forth it was finally moved down and stayed around 70-71 during our stay. We cook a lot during vacations and the kitchen lacked usable pots/pans. The furniture is used and could be updated, but gets the job done. We would stay at Phoenix V again, but not this unit.
Amber T.
2025 年 5 月に 5 泊滞在