I have so much stuff to say about the property, but this limits my words. Great house, minutes walk to the beach. Great pool small but great. One thing we did all wish they had was blackout curtains.The problem started Tuesday (we checked in on Sunday) the AC unit stopped working. I tried messaging the host. No response. Then I tried calling the host. Straight to voicemail. At this point, it’s 76 and climbing. I call emergency number the lady answered seemed very inconvenienced,dismissive, it was “only” 76 and I had it set on 72. It was only after I told her the outside unit was not kicking on that She said she would put in a request for a work order. 3 hrs goes by. It’s over 80 at this point. I call again and speak to another lady, this lady was helpful and called a maintenance. He came by, can’t fix it so they have to call an HVAC guy. Almost 90 now.It finally gets fixed. After a full day of having to sit and wait for someone. Then the next morning, 10:00 AM. It shuts off again It’s another runaround to try to get someone to answer the phone and send someone out. Finally someone answered this lady apologized and was going to send someone. I text asking if there is an ETA for the worker, no response. Finally get a call back asking if someone had reached out yet when I explained the situation to this lady she said she would call someone. It finally gets fixed.I’m very understanding that stuff happens. But this was not at all handled efficiently by any means.