Dear Traveler,Thank you for sharing your story with us. Feedback is extremely important to improving and enhancing guest experience here at Magnolia, and your review will help us continue this work. We appreciate it. Sincerely,Charles Lime

Dear Viktoriia, we appreciate your recent stay at our hotel. Thank you for your feedback. Best regards, Newton

Dear Joel, we appreciate your recent stay at our hotel and your feedback about us as a nice pet-friendly hotel! We look forward to your next visit. Best regards, Newton

Dear Robin, thank you for your most recent stay with us. We appreciate your feedback about our staff were nice and accommodating. We look forward to your next visit. Best regards, Newton

Dear Janet, Thank you for your most recent stay with us. We appreciate your comments about our staff being very nice. I apologize for the ceiling leak during the bad storm; our Maintenance Team has since addressed this issue. I am sorry that the amenities did not get delivered to your room, I shared your feedback with my Food & Beverage Leadership Team to ensure this from happening again. We look forward to your next visit. Best regards, Newton

Dear Tim, we appreciate your recent stay at our hotel. Thank you for your feedback about loving the look of our Historic Hotel's old architecture design! We look forward to your next visit. Best regards, Newton

Dear Jung, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Claudine, we appreciate your recent stay at our hotel. We hope to see you again. Best regards, Newton

Dear Michelle, We thank you for your most recent stay with us. Your feedback is valuable to us. We hope to see you soon again. Best regards, Newton

Dear Amy, we appreciate your recent stay at our hotel. Thank you for your comment about our beautiful Historic Hotel! We look forward to your next visit. Best regards, Newton

Dear Jeffrey, Thank you for taking the time to share your experience of your recent stay. I am glad to hear that our hotel is beautiful and our staff was very friendly. We appreciate your feedback about having information about our ice and snack machines. I do apologize for the noise from the street traffic and the room's door. I shared your experience with my maintenance team, so we can look into the door issue. We hope to see you again. Best regards, Newton

Dear Leon, We are delighted to learn that you enjoyed your stay. Your feedback is valuable to us, especially about our excellent front desk staff and our beautiful historic Aquila Court building. I have conveyed your comment to the entire team. We look forward to your next visit. Best regards, Newton

Dear Carly, we appreciate your recent stay at our hotel. Thank you for your review! Best regards, Newton

Dear Stacy, thank you for taking the time to share comments from your recent stay with us! I apologize for your arrival and restaurant experience, I can assure you this is not our standard. I will review your feedback with our Housekeeping and Food & Beverage Leaders to prevent these kinds of opportunities from occurring in the future. Again, we truly appreciate your stay with us. Best regards, Newton

Dear Gerald, we appreciate your recent stay at our hotel and your feedback! We look forward to your next visit. Best regards, Newton

Dear Alyssa, We are delighted to learn that you enjoyed your stay. Your feedback about our fantastic front desk staff and beautiful historic hotel is valuable to us. I have conveyed your feedback to the entire team. We look forward to your next visit. Best regards, Newton

Dear Pamela, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Taz,Thank you for taking the time to share comments from your recent stay with us! I apologize for the room booking errors. Based on your feedback, we did go back to verify our WiFi speed, this way we can assure you it was not our equipment error. We tested that the download speed is 8 MB and around 12 MB for upload. I am very sorry about the parking fee for all the downtown hotels. We also have this fee listed on our website under amenities to inform our guests as well. Again, we do appreciate your stay with us. Best regards, Newton

Dear Mary, we appreciate your recent stay at our hotel. I do apologize you found that the parking was very expensive, I can assure you that our hotel parking fee is average among all other downtown hotels in Omaha! I am very sorry the TV did not work initially and I am pleased to know our maintenance staff did get the TV work. Again we thank you for your stay. Best regards, Newton

Dear ifeanyi, We are delighted to learn that your stay with us was exceptional. Your perfect score of 10 is greatly valued. I have conveyed your feedback to the entire team to acknowledge our collective achievement. Best regards, Newton

Dear Karen, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear MarilynWe are delighted to learn that your stay with us was enjoyable. Thank you for taking the time to provide us with your valuable feedback based on your rating. I have conveyed this information to the entire team to acknowledge our collective achievement.We are looking forward to your next visit.Best regards,Newton

Dear Martha,We are delighted to learn that your stay with us was enjoyable. Thank you for taking the time to provide us with your valuable feedback based on your rating. I have conveyed this information to the entire team to acknowledge our collective achievement.We are looking forward to your next visit.Best regards,Newton

Dear Theodore, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Joseph,Thank you for taking the time to provide us with your valuable feedback. I sincerely apologize for the room assignment issue and certainly not what you expected. I acknowledge the mistake if Expedia can reach out to us, I will inform them that we would like to refund your stay. I know Jack our Front Office Manager tried to rectified the situation, however when he noticed the reservation was made through Expedia directly. He was not able to make any changes to the reservation, so he took the next step to extend complimentary parking and sent an amenity to the room. Again, I am very sorry about your experience and please contact me directly at any time. Best regards,Newton

Dear Patrick, we appreciate your recent stay at our hotel. We look forward to your next visit. Best regards, Newton

Welcome back Lakesha,We are so excited to have you come back to stay with us again. We are delighted to learn that your stay this time with us was enjoyable. Thank you for taking the time to share your experience with us. I have conveyed this information to the entire team to acknowledge our collective achievement.We are looking forward to hosting you again soon.Best regards,Newton

Dear Colby, we appreciate your recent stay at our hotel. We hope to learn more about your experience, so we can improve with our service. We look forward to hearing from you. Best regards, Newton

Dear Antony, We are delighted to learn that you enjoyed your stay. Your feedback is valuable to us. I have conveyed your feedback to the entire team. We look forward to your next visit. Best regards, Newton

Dear Kendra, we are delighted to learn that you enjoyed your stay. Your feedback is valuable to us. I have conveyed your feedback to the entire team. We look forward to your next visit. Best regards, Newton

Dear Drew, we are delighted to learn that you enjoyed your stay. Your feedback is valuable to us. I have conveyed your feedback to the entire team. We look forward to your next visit. Best regards, Newton

Dear Shelly, We are delighted to learn that you enjoyed you and your dogs enjoyed the stay. I have conveyed your feedback to the entire team. We look forward to your next visit. Best regards, Newton

Dear ChristelThank you for taking the time to provide us with your valuable feedback. I sincerely apologize for you not receiving the housekeeping service. We do offer housekeeping service upon request. I have conveyed this information to the Housekeeping Leadership team, so we can better communicate with our guests. We hope to see you again.Best regards,Newton

Dear Kristi, We are delighted to learn that you enjoyed your stay. Your feedback is valuable to us. I have conveyed your comment to the entire team. We look forward to your next visit. Best regards, Newton

Dear Matt, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Kevin, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Han, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Robert,Welcome back to our hotel. Thank you for taking the time to provide us with your feedback. I sincerely apologize that the room was not ready at 4 pm and the bathroom was not clean properly. I shared this information with the team, so we can prevent this from happening again in the future. We are looking forward to your next visit.Best regards,Newton

Dear Carolina, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Moises, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Kenneth, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Tami, we appreciate your recent stay at our hotel and your feedback about our very friendly and nice staff at eh front desk. Thank you for the perfect rating! I have shared your review with the team, so we can celebrate and recognize our Team a job well done. We look forward to your next visit. Best regards, Newton

Dear Cynthia, Thank you for your stay and your feedback that our staff was friendly and helpful. I am very sorry that our restaurant breakfast did not meet your expectations and there was a used wet towel left behind the bathroom door and no body wash. Please note I shared your comments with the team so we can address these areas and make improvements on them. We look forward to your next visit. Best regards, Newton

Dear Nathan,We are delighted to learn that your stay with us was enjoyable. Thank you for taking the time to provide us with your valuable feedback about our very friendly staff and our beautiful historic hotel. I have conveyed this information to the entire team to acknowledge our collective achievement.We are looking forward to your next visit.Best regards,Newton

Dear Noemi,Thank you for your stay and your valuable feedback. We have our maintenance team to repair the curtains issue. Also, I shared with the team your comment about their great customer service, and the hotel/room is very clean. We are looking forward to your next visit.Best regards,Newton

Dear Tim, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

Dear Kamille, we appreciate your recent stay at our hotel. Thank you for your feedback about how cool our Historic Italian-style Hotel is! I sincerely apologize that your room did not get service while you were here with us. I have shared your comment with the Housekeeping Leadership team, so we could improve and avoid this from happening in the future. We look forward to your next visit. Best regards, Newton