Old Abbey

A boutique design led hotel that is exactly as is pictured. The staff were warm and professional. Picking up on small details to make interactions personal. The room was well appointed, with a comfortable bed. However, a few small improvements would make stays exceptional. Sustainability: recycling in room, filtered water rather than mineral. Amenities: Room safe, luggage stand, coasters. Details: Thermal suite opening times in room or via TV. Breakfast was available on the 5th floor in great surroundings. The quality was excellent, however could be more generous (one hot drink, juice and main including). No sweet treat. Coffee making could be improved. Only issue: Found Silverfish in bathroom on last day, so must be slightly damp.