「I loved the room and the shower the breakfast was not great and they didn't tell us that we can use the swimming pool at the other building so I didn't get to use my swim suit 」
「The customer service was amazing. I had some complications booking with an outside party and I got charged twice. That outside party was unhelpful so I was very stressed on arrival. Isiah who greeted me at the front desk was very kind. He even stepped to the back for awhile & came back saying it’s handled! He contacted the company and got everything fixed for me, it was unexpected and put me at ease. A problem that wasn’t theirs to fix, so it was above and beyond service. The hotel room was...
「Staff was wonderful! Hotel decor was beautiful and room was very spacious!!!! Some construction in the area was a little unsightly but not the hotel’s fault of course. Botanical gardens right across the street. 」