Dear rebecca, We appreciate you taking the time to leave us a review. I'm happy our location was convenient for you and our hotel accommodated you well. Thank you for choosing us, and please visit again soon! Best, Kristin Chambless, GM

Dear Sarah, Thank you for taking the time to write. I'm happy that our convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Kristin Chambless, GM

Dear Daniel P, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Kristin Chambless, GM

Dear Dana, Thank you for staying with us and your kind review. I'm so glad you enjoyed your stay. It is lovely that you found our rooms clean and location convenient. We hope to see you again soon! Best, Kristin Chambless, GM

Dear Kyla, Thank you for taking the time to review our hotel. I'm sorry for any confusion regarding your bill. We are at your service for any additional explanations or corrections regarding your charges. Your feedback helps us improve our communications, so we hope to host you again. Sincerely, Kristin Chambless, GM

Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.

Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.

Dear Sam, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Kristin Chambless, GM

Dear Steven, Thank you for staying with us. I'm glad you enjoyed your stay overall, but I'm sorry the city noise interrupted your comfort. We value all your feedback and hope to see you again. Best, Kristin Chambless, GM

Shambhu, Thank you so much for the 5/5 review. I am so happy to hear that you enjoyed your stay and hope that you come back and see us again soon. Regards,

Dear Valerie, Thank you for your kind review and recommendation! I'm thrilled to know your stay was pleasant, and we appreciate you choosing us. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Kristin Chambless, GM

Dear Shawn,We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip.Best,Kristin ChamblessGeneral Manager

Dear Nat, Thank you for your review. I’m sorry we didn’t provide the high-quality service you deserve. This is not typical of our hotel and staff. We try to make each guest experience a great one and we are sorry for falling short of this goal. Your satisfaction is important to us and we hope you’ll give us another opportunity to make your stay the best it can be. Sincerely, Kristin Chambless, GM

Dear Andrea, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Courtyard. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Kristin Chambless, GM

Dear Ryan, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Kristin Chambless, GM

Dear Lea, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, areas for communication improvement, and for choosing our hotel. Please visit us again soon. Best, Kristin Chambless, GM

Dear Unique, We would like to extend our heartfelt gratitude for choosing to stay with us and for sharing your wonderful experience. Your support means the world to us and we are overjoyed to learn that you enjoyed your time here. It would be our utmost pleasure to welcome you back soon. Best, Kristin Chambless, GM

Dear Haleigh, While we are pleased to hear that you enjoyed your stay overall, my sincere apologies that you felt you were not treated in a friendly and welcoming manner. That is not how we want to present ourselves to our guests and your comments will be instrumental in the training of our team members. Thank you for choosing us and we hope to host you again soon. Sincerely, Kristin Chambless, GM

Corbee, Thank you so much for staying with us and for taking the time to review our hotel. I am delighted to hear that you enjoyed your stay and hope to have the opportunity to serve you again soon. Regards,

Val, Thank you for staying with us and for the honest and candid feedback. Your experience is not customary of our hotel and I truly apologize for your experience. Please feel free to reach out to us directly to discuss further. Warmest regards,

On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Casey, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Kristin Chambless, GM

Ann, We really appreciate you staying with us and for taking the time to provide such a great review. Come back and see us again soon. Regards,

Toni, Thank you for the 5/5 review and for staying with us. I really appreciate the feedback and hope to see you again soon. Regards,

Dear Jason, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Kristin Chambless, GM

Dear Brian, We are thrilled you loved your stay! Thank you for the review, and please visit us again. Best, Kristin Chambless, GM

Dear Katie, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Courtyard. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Kristin Chambless, GM

Dear Thomas, We are glad to hear from you and are happy to know that our location was suitable for your trip while you were visiting our wonderful city. We are grateful for your kind review and would like to request you to consider us again if you happen to return to our area. Best, Kristin Chambless, GM

Dear Nicholas, Thank you for choosing us. While we regret that your visit was not exceptional, we appreciate your feedback and look forward to impressing you in the future. Sincerely, Kristin Chambless, GM

John, Thank you for staying with us and for taking the time to review our hotel. We appreciate the 5/5 score and look forward to potentially serving you again in the future. Regards,

Dear Lora Meierhoffer, Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Kristin Chambless, GM

Dear Michael, Thank you for taking the time to share your review. Upon check-in, a credit card is required for room, tax & incidentals; an authorization occurs to be sure funds are available, but the card is not charged. The balance of this authorization is released upon your departure. I’m sorry that this was not effectively communicated and for any frustration caused. Again, on behalf of the staff and management, I apologize. Sincerely, Kristin Chambless, GM

Dear Alexis, Thank you for taking the time to share this glowing review of your experience at our hotel! It is wonderful to hear that you hold our staff in high regard as well as our accommodations and location. I will be certain to share your comments with our staff who truly love making our guests feel welcome when they come to town. Please find a reason to visit us again soon! Best, Kristin Chambless, GM

Dear Cristy, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Courtyard. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Kristin Chambless, GM

Dear Summer, Thank you for choosing our hotel and for taking the time to write a review. We are thrilled to learn that you had an enjoyable stay and that our location was convenient for your travel plans. It was our pleasure to host you, and we look forward to welcoming you back soon. Best, Kristin Chambless GM

Dear Jason, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Kristin Chambless, GM

Steven, Thank you for choosing our hotel and taking the time to review our hotel. Please come back and see us again! Regards,

Mario, Thank you for staying with us and for taking the time to review our hotel. I am happy to hear that you enjoyed your stay and appreciate the 5/5 review. Please come back and see us again soon! Regards,

Dear Lance, Thank you for choosing our hotel and for taking the time to write a review. We are thrilled to learn that you had an enjoyable stay and that our location was convenient for your travel plans. It was our pleasure to host you, and we look forward to welcoming you back soon. Best, Kristin Chambless GM

Dear Erica, Thank you for choosing our hotel and for taking the time to write a review! We are delighted that our location was perfect for your travel plans. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Kristin Chambless GM

Brenda, Thank you!! It is great to hear that you enjoy our hotel and the convenience to the Paycom Arena. We look forward to serving you again soon! Regards,

Dear Larry, We are thrilled that we provided you with a perfect stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Kristin Chambless GM

Rachel, I am so happy to hear that you enjoyed your stay and had a great experience. Come back and see us again soon. Regards,

Dear Amber, It is wonderful to hear that you enjoyed your stay and our perfect location. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best, Kristin Chambless GM

Dear Taylor, Thank you so much for your generous review. We strive to provide exceptional experiences for our guests and love to know that we delivered! It was a pleasure to host you, and we can't wait to welcome you back! Best, Kristin Chambless GM

Dear JEREMY, We appreciate your taking the time to review our hotel and hope to host you again. Sincerely, Kristin Chambless, GM

Dear Jimmy, Thank you for being our valued guest and for your generous rating! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Kristin Chambless GM

Dear Toryanna, Thank you for sharing your review. I am delighted you enjoyed your stay, and I sincerely appreciate you noting our high cleanliness standards! It was a pleasure to host you; we can’t wait to welcome you again. Best, Kristin Chambless GM

Dear Valerie, Thank you for taking the time to write. I am thrilled to know you enjoyed your stay. I appreciate your honest feedback regarding our parking. In an effort to keep our rates as competitive as possible, we separate out our parking fee, rather than add it to our room rate, to accommodate our guests without vehicles. As our valued guest, I hope that you will allow us the opportunity to host you again in the future. Best, Kristin Chambless GM

Dear Casey, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Kristin Chambless, GM