I specifically chose this unit because of the views and close proximity to the beach. I was traveling to visit family in Oceanside with my 3 children. We arrived later in the evening, picked up the keys and proceeded to the unit. I had an SUV and the parking space was small and next to a column. Parking spaces in general are tight here if you have an SUV, just fyi.
When we arrived, I started to get the kids set up, only to find that the batteries in the tv remote were dead and the unit was cold. I attempted to turn on the fireplace and nothing worked, the remote batteries for this were also dead. Submitted a maintenance request that evening.
While situating the kids in the 2nd bedroom, the bed was against the wall and blocking the heater to the room, I attempted to move the bed away from the wall and the leg fell off of it. After lifting the bed up, I noticed the hole was broken and the keg was never even screwed in and not able to be screwed in. They was no way anyone could even sleep on this bed without it collapsing and I’m amazing the cleaners made the bed this way and said nothing to anyone to fix the leg. I ended up having to have my sister come over to bring batteries for the tv remote and to help lift the bed to remove all of the legs to safely place it on the floor. I started to become disappointed with the unit but that’s not the end of it. In the morning when I went to shower in the master bathroom, the shower floor was covered with dead ants. Disgusting! I am aware ants are common near the beach but dead ants tells me no one had even checked this unit before we checked in and no one had been there in quite some time as the clocks all had the wrong time on them and were never reset after daylight savings MONTHS ago. The slider to the master bedroom balcony had a broken lock and you’re on one floor up from the ground level and several windows had broken locks. There was a mold like substance at the top ceiling of the living room sliding glass door. The cabinets in the kitchen have been refaced and the inside of them looks dark and gross. No Tupperware was provided to store any meals you prepared either. No water filter or Brita was provided. Location was great, the community is awesome and this unit needs to have eyes laid on it and someone to come in and check everything.
As a short term rental owner myself, I would have died inside if I had a guest check into my unit in this condition.