The house was musty and smelled like the windows hadn't been opened in months. The thermostat read 86 degrees. The AC did not function properly till day 3- running constantly. It was freezing for days! The window enclosures were not protected with intact screens so we were unable to open the windows.
The unit is held out to be a 2 bedroom which in fact is a 1 bedroom. There is a kitchen with a small love-seat (occupying much of the small kitchen) and table/chairs. 1 bedroom with a closet, 1 bthrm, & 2nd room with a bed and a door leading out to the porch. Where we are from this 2nd rm would NOT be considered a bdrm.
The unit is advertised as having Wi-Fi and a land line. The phone was not working our entire stay. The Wi-Fi was also down a significant portion of the time. This was definitely a rental issue bc locals did NOT have this problem. We contacted Henry, rental owner, reg. this issue. He offered the caretakers cell phone but this wasn't available for 24hrs. The 2nd time we asked to use the cell phone he never responded.
Two of the 8mornings started without plumbing. No running water or toilet!
The bthrm had a stand up shower with a broken shower head.
The cleanliness of the home was terrible. There were no cleaning supplies. There was a broom but no dustpan. We showered outside with the hose.
We informed Henry that the washing machine wasn't working. When attempting to run a load we found a stuffed washer with sheets & towels being washed by the other rental unit. We were not only unable to wash our clothes but we have since been charged for the damage to the machine.
The worst part of the week were the "bug bites" that we thought we were getting every day on the beach. We mentioned to Henry and he said they were sand flies, although sand flies were not normal in January per Henry. My legs alone had over 100bites on each, as did my husbands. Upon our arrival home we saw a doctor who diagnosed both of us with BED BUGS!
All of the above was relayed to Henry in an appropriate amount of time. We asked him to relieve us of the rest of our obligation to the rental when we determined that things were not salvageable. This was met with no sympathy. We asked for a buyout of the rental as the house and accommodations were not as advertised, prepared, or ready for inhabitants. All of our requests were dismissed and we were instead told of the freebies we were getting. ie. water, kyaks, broken golf cart.
