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Reviews of Paradise Plaza Inn

3 out of 5
Paradise Plaza Inn
3 Ninth Street, Ocean City, MD

Reviews

7.2

Good

Rating 10 - Excellent. 289 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 204 out of 1000 reviews" "
Rating 4 - Poor. 113 out of 1000 reviews" "
Rating 2 - Terrible. 111 out of 1000 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was absolutely awesome! The staff was great! The accommodations were perfect with my dogs! Will definitely go back and stay again!
Stayed 2 nights in May 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Deborah! We appreciate your kind review and look forward to seeing you again!

10/10 Excellent

Alana

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience here
Stayed 3 nights in May 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Alana! We are happy to see you enjoyed your stay and we look forward to seeing you again!

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You!

10/10 Excellent

Cindy

Traveled with pets
Liked: Cleanliness
Can't beat the location! Rooms were large! Dog friendly!
Stayed 1 night in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Cindy! We hope to see you again!

8/10 Good

Tom

Liked: Cleanliness, staff & service
We stay here during dog season. Love that it’s on the boardwalk and easy access to the beach
Stayed 1 night in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Hi Tom,We are happy to hear you enjoyed your stay. Please come back and see us again. Thank You!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities
The view was excellent from the room!
Stayed 2 nights in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Hi Jay,We are glad to hear you liked the view!Thank You

10/10 Excellent

Joyce, Waldorf

Traveled with family and small children
This is a good hotel to stay at if you have pets.
Stayed 1 night in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Hello Joyce,Thank You for your review!

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
xxx
Stayed 2 nights in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Hi John,We are so sorry to hear you did not enjoy your stay.Thank You

8/10 Good

BRITNEY

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pet friendly hotel on the boardwalk.
Stayed 1 night in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Britney! We are happy to hear you enjoyed your stay!

2/10 Terrible

medhat, ayer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Hello Medhat,We are very sorry to hear your stay was not enjoyable. Thank You for your feedback!

10/10 Excellent

Beverly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pet friendly atmosphere
Stayed 2 nights in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Hello Beverly,Thank you for your review we appreciate the feedback!

10/10 Excellent

Robert

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Parking close by. Friendly staff.
Stayed 1 night in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Hi Robert,Thank You for your review we appreciate your feedback!

8/10 Good

Rene M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average. Pleased with my experience.
Stayed 2 nights in Apr 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Rene!

10/10 Excellent

Misty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfy, staff was very friendly. Rooms are very nice in size.
Stayed 1 night in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Misty! We look forward to seeing you again!

10/10 Excellent

doug

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has got to be one of the best staffs in all of OC . Great view from the balcony and the room was very big . Microwave and fridge are a plus .
Stayed 2 nights in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Hi Doug,Thank You for your kind review it is much appreciated! We hope to see you again!

6/10 Okay

Jerri

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Jerri!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room.
Stayed 1 night in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You Susan!

8/10 Good

Mindy

Liked: Cleanliness, staff & service
The day shift staff was very friendly
Stayed 2 nights in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You!

4/10 Poor

Kimberly A

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old outdated things were rusty bathroom outdated the locks on the balcony rusted off.
Stayed 1 night in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You!

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff was very friendly. Some updates are being done. Not sure why there was water in the stairwell at different levels (had heavy rain earlier & windy). Maintenance was very attentive.
Stayed 1 night in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You!

6/10 Okay

Jenny

Traveled with group, Traveled with family
Older hotel. Dogs 2 doors down very loud snd krpt me awake
Stayed 3 nights in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You!

6/10 Okay

Tony

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor and bathrooms could use a intense cleaning. The check in was great. She was very friendly.
Stayed 3 nights in Mar 2024
Response from Paradise Plaza Inn on May 8, 2024
Thank You

8/10 Good

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Easy walking to all our favorite places! Beautiful view..
Stayed 2 nights in Mar 2024
Response from Staff on Mar 18, 2024
Thank you for staying with us during your recent visit to Ocean City. Your kind words are appreciated and helps motivate our staff. We hope to see you again in the future.

8/10 Good

Crystal

Stayed 6 nights in Sep 2023

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, and pet friendly!
Stayed 1 night in Oct 2023

6/10 Okay

Andra

Stayed 3 nights in Oct 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with my stay. The really nice part is I brought my dog along.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tamyah

Stayed 1 night in Oct 2023

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
The place is dirty, lamps were rusty, sliding glass door was destroyed and wouldnt lock. One elevator was broken. Would not stay here again. Its a dump.
Stayed 1 night in Oct 2023

10/10 Excellent

Balwinder Singh and Sukhdeep

Stayed 2 nights in Aug 2023

4/10 Poor

Paula

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The balcony was filthy, unsafe,bright lights on balcony. The room and bathroom was clean.
Stayed 2 nights in Oct 2023

8/10 Good

Aubree A.

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Tidy, friendly, great location
Very clean, front staff very friendly. Great for dogs. Needs renovation, but on the other hand that’s what keeps it affordable.
Stayed 1 night in Oct 2023

6/10 Okay

Brenda

Stayed 1 night in Oct 2023

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Amenities
Great location, big rooms, very friendly staff and good prices.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marlene

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could bring your dog.
Stayed 2 nights in Oct 2023

6/10 Okay

Patricia

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Just Okay
Building definitely needs some repairs and updating. Second elevator was not working - yet again as we’ve stayed here before a few times and the same situation of just one elevator working. Room was mostly clean and beds were comfortable. Staff is friendly.
Stayed 2 nights in Oct 2023

6/10 Okay

Karen

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Paradise Plaza several times because of its location and pet friendly policy. Some paint and updates would be great and make the hotel more modern. The water pressure in the shower was not enough to wash the shampoo out of my hair. The bathroom door didn't latch. There is a door to the outside that is never locked. The outlets were behind the headboard and inaccessible for charging electronics. The staff were friendly and made us feel comfortable. We made sure not to order from the restaurant there which was awful the last time.
Stayed 2 nights in Oct 2023

8/10 Good

Musa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
It was good very pet friendly we had a good tome
Stayed 1 night in Oct 2023

6/10 Okay

Tiffany

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff members are great
Great staff. Friendly and helpful.
Stayed 3 nights in Sep 2023

6/10 Okay

Pandy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

4/10 Poor

john p

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a real updating. Ants in room, homeless sleeping outside, parking lot filthy. A typical overused boardwalk hotel
Stayed 3 nights in Sep 2023

6/10 Okay

Cathy, annapolis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Pool trash on bottom, no table on balcony as other units, no soap in dispenser, sofa bed horrible sleeping on springs , great location though
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Terry

Traveled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
All the Properties. In that aea are very old, needs a lot of upgrades. Even the curtains are old and dirty. Needs replaced
Stayed 3 nights in Sep 2023

8/10 Good

Donna

Liked: Staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

David

All was good except…
Parking was a problem. Not enough handicap spots. Had a problem with one of the guests. There was a cone in an empty parking spot and when my wife moved the cone, she got into a argument with the guest who said they were told they could reserve the spot.
Stayed 3 nights in Sep 2023
Response from Paradise Plaza Inn on Sep 12, 2023
Hello David, please accept our sincere apologies for any issues you encountered. We take this feedback very seriously and will bring these claims to our management. We truly hope we can make up for this experience in the future.