To start, the management company failed to send the check-in instructions for the property. I figured they would be sent by 3 pm, the check-in time. 3 pm came and went, and no communication, so I call the management company, Evolve. They said the email was sent, but I know it wasn’t because I had many prior emails from the same email address in regards to our dog that was accompanying us. Anyhow, they sent the email but did advise that we would have to reach out to the property owner to get the lock box code. The owner was unreachable, so we sat outside while ourselves and the management company attempted to contact the owner. Evolve did offer for us to go somewhere to eat so we could sit inside and they would reimburse us for dinner, so we did just that. Angie at Evolve was very helpful and we were grateful to be able to have dinner while we waited. The owner did finally reach out while we were at the restaurant and gave us the lock box code. The house was mostly clean aside from the mushrooms growing from the floor inside the master bath. No tops sheets were on the bed, just the comforter so we had to remake the beds ourself. Gaming chairs in the living room in front of the only tv with cable/ WiFi which was a little uncomfortable. The setup is not great, but it is a useable area. There is a large dinning room table and a breakfast nook next to the kitchen. A/C works great. Newer and clean washer and dryer. Gated yard was a plus as the neighborhood is not optimal. Overall, not the greatest experience but it worked for the weekend we stayed. We would not choose to stay here again. Alexander Springs was great. Silver Glen Springs…would NOT recommend!!! I would highly recommend reaching out to the management company and the property owner prior to your arrival date to make sure you have all of the instructions and are able to get inside the residence.