4/10 (不満)
Leah C.
2022 年 12 月 18 日
良かった点 : 清潔度
Frustrated guests
Unfortunately, we cannot review this as a pleasant stay. The communication with the host was difficult. Clear check in instructions were not sent. I texted the host and didn’t get a reply, called and no answer. She did finally answer on my second phone call. We reserved this home for a party of 8, however there were only 4 towels provided for showers. The middle floor bathroom shower didn’t drain and we had to constantly turn off the shower to keep it from overflowing all over the floor. The hot water tank must be very small, as we ran out of hot water after 1 shower. When you reserve a house large enough for a large group of people, you would expect to get a least 3 showers minimum on one tank of hot water. Unfortunately, our stay was not pleasant. I did text the host during our stay about the hot water situation (we thought maybe the hot water heater went out) and she called me back right away. So, I will say she was very quick to respond to that text message. However, the only option she gave was to wait an hour for it to reheat. This was around 10 pm at night (we didn’t arrive until around 9 pm). Therefore, it was not feasible for us to wait an hour between everyone’s shower for our group of 8 people (even with 4 showering night and 4 in the morning). Due to these issues, I can on recommend this holiday home.
Leah C.
2022 年 12 月に 1 泊滞在