Very nice hotel with great staff in a convenient location on the waterfront.
James
2024 年 5 月に 1 泊滞在
8/10 (良い)
Paul
家族旅行
2023 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in Muthu Alexandra Oban hotel since its sister hotel Muthu Oban was being renovated. The hotel was great. Would stay again
Paul
2023 年 7 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 11 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Over nighter
Receptionist informative and very pleasant.
Room comfortable and clean.
Breakfast, plenty of choice but a bit disappointing. Alot of the cooked food was, at most, tepid if not cold. My bacon was tough from being left in heat too long. Not a good way to start my day.
宿泊されたお客様
2021 年 11 月に 1 泊滞在
10/10 (非常に良い)
Alfred
2021 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Alfred
2021 年 10 月に 2 泊滞在
2/10 (非常に不満)
Fiona
2021 年 10 月 18 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Truly awful
Hotel is dated. Not clean. Needs refurbished. The shower is like a water canon. Not for the faint hearted. The wall was half papered. We got an 11 am check out. House keeping was chapping at 9am, hoovering outside the room early. Just awful
The lady on reception was nice and helpful
I would never return and never recommend it
Fiona
2021 年 10 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2021 年 10 月 12 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Better days !!
The hotel has seen better days and needs major investment to restore it to its former glory The Art Deco exterior and interior require major work. Some of the interior paintwork had been touched up however this had been done very badly and flooring curtains carpets and hand rails were smeared with white gloss paint all adding to the general feeling of being run down and uncared for! The lift was broken this wasn’t helpful as I have a heart condition and I struggled with the stairs .
Our allocated room had seen better days and the noise from the extraction unit from a nearby restaurant was deafening but to be fair the receptionist we were promptly offered a choice of 2 alternative rooms . We opted for a room with a view to the harbour but this necessitated me struggling with another 2 flights of stairs !! The beds were comfortable and the linen and towels were clean. The shower worked well . The bathroom was clean and had been painted however the general appearance was spoiled again by smears of gloss paint on the flooring which any reputable painter and decorator would have removed . Breakfast was good and plentiful . Staff were friendly and helpful I think possibly to cover their embarrassment at the state of things . What a shame for this grand old building and the staff who work there ! Not to mention the guests ! In a strange way we are drawn to go back and see how things have worked out!
宿泊されたお客様
2021 年 10 月に 2 泊滞在
6/10 (普通)
Christine
2021 年 10 月 5 日
良かった点 : 清潔度、客室の快適度
One night only.
Hotel was tired looking and seems to be going through a renovation. Our room was very clean and comfortable. Bathroom was excellent with a good powerful shower... once I managed to get it working!!! Breakfast was ok. Not a fan off deep fried sausages thiugh.
Christine
2021 年 10 月に 1 泊滞在
6/10 (普通)
Garry
出張
2021 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス
Budget hotel, needs upgraded
The reception was very friendly and efficient. The location of the hotel was really good. Sadly it’s run down and in need of an upgrade. The wall in my room was only partly wallpapered for some reason. The room was well equipped with tea/coffee and toiletries and was also clean. Not sure you can expect more for the price to be honest
Garry
2021 年 9 月に 1 泊滞在
4/10 (不満)
Simon
2021 年 9 月 28 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Wouldnt do it again
Smells of mould , one wall of bedroom only had 3 sheets of paper on it , so only half done
And on and on
No way on earth worth £90 a night