Hotel makes a worn out impression. The breakfast was very poor. No buffet. You could choose between 3 different egg-types, with vegetables. It was even not possible to chose if you want to have tomato slices instead of peas with a omelette. Moreover one morning there was no coffee. Personnel in the restaurant needs proper training. In the reception personnel is ok.
Отличный отель за свои деньги.. номер просторный...ну если пытаться докопаться, то напишу - телевизор устаревший
2021 年 9 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Graham
2020 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Night in Nur-Sultan
Hotel is centrally located in Nur-Sultan with easy access to many of sightseeing Nur-Sultan has to offer.
This hotel is good value for money, recommendIng this hotel For a short stay
2020 年 10 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and quiet but I am here at the coronavirus time :)
2020 年 6 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
InternationalCo
2020 年 3 月 1 日
気になった点 : 清潔度、スタッフとサービス
Did like: central location
did not like: poor service, access key to the room have to be re-magnetized every day, cleaning is sometimes skipped, conversation in English is very difficult.
2020 年 2 月に 8 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Alexander
2019 年 12 月 14 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
They didn’t want to give me a receipt, even though I paid for my stay directly. Also, for some reason, the cleaning lady threw away my toothbrush and razor, and she denied it later.
2019 年 12 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
GARY
2019 年 5 月 20 日
気になった点 : 清潔度、施設のコンディションと設備
Great location.
Staff is very helpful and friendly, although not all trained well. Location wonderful. Business center (computer, printer) non-existent. Breakfast okay. Beds good. Building condition tired. Some plumbing issues. Reasonable value for money.
2019 年 5 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
EDUARD
2019 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Бизнес-отель в самом центре.
Современный отель в самом центре. Номер большой, чистый, современный, полы подогреваются. Есть чайник с принадлежностями, холодильник с минибаром. Завтраки хорошие. Кровать большая, удобная. Есть рабочий стол и обеденный стол, стул, кресло, пуфик.
2019 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel ben organizzato, con ampi spazi, personale molto gentile
2019 年 1 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Silas
2018 年 9 月 6 日
気になった点 : 清潔度、客室の快適度
Tired hotel
After 2 nights, we had to find another hotel due to nasty chemical fumes that drifted around the corridors and entered our room. The staff responded by leaving an air freshener in the bathroom. The hotel refused to give us a refund for the remaining 4 nights!!
2018 年 8 月に 6 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2018 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Es el hotel mejor ubicado para conocer la cd
Todos los sitios turísticos están caminando desde este hotel y su restaurante gaucho también es excelente
2018 年 6 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Giasiba
2018 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good locations, friendly staff. It's excellent for business trip and for vacations as well.,
2018 年 5 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Lars
2018 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fruktansvärt varmt i alla rummen, dom fick inte till det på fyra dagar.
2018 年 2 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Diogo
2018 年 1 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Diplomat has my seal of approval!
I arrived early morning and for a percentage of my night rate, the room was made available at 6am. Friendly welcome, spacious rooms, excellent location, very fast wifi. I stayed there for a total of one week and had a standard and a junior suite, both very good rooms, but I liked more the standard as it had a better view and the heating system was much better (the suite was a bit too cold in the evenings). Some staff don't speak English which makes it hard even with basic requests like room service - just be patient and repeat the information a few times to make sure they got the order right. when breakfast was at the breakfast room in level 3 it was much better, with full continental and cooked items, but due to low occupancy sometimes they moved breakfast to the bar in ground floor and not all items were available. I wanted to do some tours in Kazakhstan and the travel agency the hotel recommended was great! The local hotels normally offer to help with the registration of foreign guests with the immigration, but they didn't offer me, and I only found out about that later. The immigration does not charge for this service but this hotel does, not really a nice thing to do considering there is no cost for the registration.
2018 年 1 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Paul
2017 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A warm and friendly refuge from the snow !
Very convenient for many of the main attractions of Astana. Welcoming staff and excellent food. (I stayed for 3 days half board with extensive buffet breakfast and lunch included). Close to two bus stops for services to all parts of the city and one of the main shopping centres was within easy walking distance. I would also thoroughly recommend the lobby bar with its relaxed atmosphere and talented pianist.
2017 年 12 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2017 年 11 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super Hotel
Hotel stuff super. Clean hotel and perfect restaurant
2017 年 11 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2017 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel in good location
Reasonably priced hotel in central location (near Bayterek tower) with spacious rooms and good service. Good choice of breakfast with made to order omelettes and good restaurants within the hotel. The fitness center and spa is actually a privately operated business located in a building right behind the hotel and to which hotel guests have complimentary access: I found it excellent.
Good wifi in the rooms and lobby.
2017 年 8 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Julio
2017 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Best location in Astana
The hotel is in a prime location, close to the main touristic attractions and government buildings. A new and very convenient shopping center is only two blocks from the hotel. The staff members are cordial, helpful and speak English reasonably well. Both the restaurant in the mezzanine level and the cafe close to the lobby are nice and cozy. The outside hotel aspect is very beautiful. The main critique is the room and bathroom. They are not horrible, but they need urgent improvements.
2017 年 9 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jérémy
2017 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A deux pas de la Tour Bayterek
L'hôtel est situé au centre de la ville moderne. La Tour Bayterek est à une centaine de mètres et visible depuis certaines chambres. Néanmoins, le personnel maitrise assez mal l'anglais ou, d'une manière générale, une autre langue que le russe ou le kazakh.
A promité, se trouve également une station de bus qui permet ainsi de se déplacer facilement en ville.
Il est à noter que l'hôtel dispose d'un spa situé dans un bâtiment annexe avec piscine, sauna et centre de remise en forme dont l'accès est gratuit pour les clients de l'hôtel.
Cependant, d'une manière générale, le prix de la chambre pratiqué apparaît élevé en se rapportant aux standards européens.
2017 年 7 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
juha
2017 年 8 月 16 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Only Location is good
Diplomat has great Location , but the rest brings memories of communist Soviet Inturist hotels. Price/quality ratio due to Expo is very low
2017 年 7 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Z
2017 年 7 月 1 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Just ok
The room and hotel were fine, but I had a few problems. For one thing, when I checked out I learned that I would be charged an extra 50% for my first night because I had checked in early. I was not told there would be a charge for that during check-in. That was an unpleasant surprise. I had a few other issues as well. The first night the staff called me and woke me up at 1:00 am to say there was some sort of problem. When the guy knocked on me door, he realized they called the wrong person. And on the last night my room filled with thick smoke through the ventilation. I had assumed my room was non-smoking, but perhaps that was never clarified. If all that hadn't happened, it would have been fine. The room was nice, breakfast was decent, and the location is great.
2017 年 6 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Luca
2017 年 6 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Imponente hotel in centro
Perfetto per business meeting e con personale attento a tutte le necessità