ノースペンブローク ホテル

「Overpriced. The room was the size of a bedroom. The toilet was partially under the sink. Hidden charges. They charged a security fee and a property fee. We left early and asked for a refund and was told yes. There was no refund so i called. I was told they could not give a refund to call Expedia...i was not told that when we left.」

「Room was 」

「Parking was easy, rooms were spacious & clean, & front desk was pleasant. Pretty quiet property. Close to a strip mall & Walmart. Restaurants were within a short distance. 」

「Spotlessly clean with high end bedding and other amenities. The room wasn’t large but the vaulted ceiling and exposed beams made it feel more open. Loved that there was water and coffee available when I arrived as well. Staff even accommodated an early check in. Conveniently, as well as safely located in Plymouth. I could walk to a little cafe and the water easily. So very glad I found this little spot and I would definitely stay again!」

「Love the check in and out times. Food was great and a lot to choose from. Bathroom needs updating. TV didn’t have a lot to offer for channels. It was a pleasant stay though. 」

「まぁ、値段相応のモーテルです。」

「朝食は種類は少なかったですが、美味しかったです(ワッフルがオススメです)。客室のタオルも十分過ぎるほど備わっていました。 不満な点はプリマス自体が車がないと、不便なところぐらいです。ホテルはプリマスロックから徒歩で行けます。」

「Very clean and perfect location 」

「ホリデーウィークエンドにチェックインの予定でしたが、当日、滞在予約がないと言われてチェックインさせてくれず、挙句に果てにはチェックインは前日で、無断キャンセルしたと嘘をつかれました。対応も横柄で、聞く耳持たず、 Hotels.comのカスタマーセンタースタッフがホテルに直接連絡を入れても嘘を突き通しチェックインさせなかったので、Hotels.comが別のホテルを急遽用意して下さいました。ホテルと言うよりはモーテル並みの施設で古く、海の前でオーシャンビューだから予約しましたが、金額も祝日だったので随分払ったのに、接客態度は最悪で、他の宿泊客とも揉めており、結果的には、あんな酷い対応のホテルに泊まらなくてよかったと思います。」

「Staff was helpful, kind, thoughtful and genuine. Amenities were top notch. The food was fantastic. The whole inn and spa were spotless. 」

「The hotel was closed due to power outage with winter blizzard. This is understandable but have not been able to receive a refund despite the property not being open. 」

「Pool and hot tub closed for maintenance. Otherwise amazing 」

「Was great!!!!」

「Their service was nice. There’s coin laundry near the hotel and it’s easy to use. I recommend to people who’d be staying in Plymouth for a while. 」

「周辺にスーパーがあり、買出しに便利です。 また観光地も近く、オススメです。」

「furnishings were worn and dated. Really it was fine, but not great.」