ノースペンブローク ホテル

「Overpriced. The room was the size of a bedroom. The toilet was partially under the sink. Hidden charges. They charged a security fee and a property fee. We left early and asked for a refund and was told yes. There was no refund so i called. I was told they could not give a refund to call Expedia...i was not told that when we left.」

「Great staff. 」

「Pool was closed for repair and we werent notified this was the main reason we selected this hotel. Dont get a room on first floor when upstairs guests got home late we were woken up several times. No workout space. Awesome spot and lovely view. Comfy beds.」

「Spotlessly clean with high end bedding and other amenities. The room wasn’t large but the vaulted ceiling and exposed beams made it feel more open. Loved that there was water and coffee available when I arrived as well. Staff even accommodated an early check in. Conveniently, as well as safely located in Plymouth. I could walk to a little cafe and the water easily. So very glad I found this little spot and I would definitely stay again!」

「Wonderful stay!」

「Love the check in and out times. Food was great and a lot to choose from. Bathroom needs updating. TV didn’t have a lot to offer for channels. It was a pleasant stay though. 」

「Very clean and perfect location 」

「まぁ、値段相応のモーテルです。」

「朝食は種類は少なかったですが、美味しかったです(ワッフルがオススメです)。客室のタオルも十分過ぎるほど備わっていました。 不満な点はプリマス自体が車がないと、不便なところぐらいです。ホテルはプリマスロックから徒歩で行けます。」

「Staff was helpful, kind, thoughtful and genuine. Amenities were top notch. The food was fantastic. The whole inn and spa were spotless. 」

「ホリデーウィークエンドにチェックインの予定でしたが、当日、滞在予約がないと言われてチェックインさせてくれず、挙句に果てにはチェックインは前日で、無断キャンセルしたと嘘をつかれました。対応も横柄で、聞く耳持たず、 Hotels.comのカスタマーセンタースタッフがホテルに直接連絡を入れても嘘を突き通しチェックインさせなかったので、Hotels.comが別のホテルを急遽用意して下さいました。ホテルと言うよりはモーテル並みの施設で古く、海の前でオーシャンビューだから予約しましたが、金額も祝日だったので随分払ったのに、接客態度は最悪で、他の宿泊客とも揉めており、結果的には、あんな酷い対応のホテルに泊まらなくてよかったと思います。」

「Their service was nice. There’s coin laundry near the hotel and it’s easy to use. I recommend to people who’d be staying in Plymouth for a while. 」

「Was great!!!!」

「Had a great weekend away. Staff was great restaurant was great and the fireplace in the room was awesome can”t wait to go back another time 」

「周辺にスーパーがあり、買出しに便利です。 また観光地も近く、オススメです。」

「The hotel was closed due to power outage with winter blizzard. This is understandable but have not been able to receive a refund despite the property not being open. 」

「Clean rooms heated and air conditioning. Comfortable beds with very large rooms The only complaint I have is that you can only get one pound of ice if you want more you’re charged 3.00 for a 5 pound bag which is really ridiculous. They should just get an ice machine to keep the guests happy and not have to pay for frozen water. Otherwise it’s a perfect place to stay and I would definitely recommend it 」